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Initial Posting Date: 01/24/2025Application Deadline:02/02/2025Agency:Oregon Health AuthoritySalary Range:$6,123 - $9,409Position Type:EmployeePosition Title:Quality of Care Analyst (Operations &amp; Policy Analyst 3)Job Description:Do you have experience engaging and activating a variety of health care delivery system partners to improve health outcomes? Are you passionate about weaving improvement science, systems thinking, and collaborative action frameworks to promote equitable access to care and quality of care coordination for Oregonians? We look forward to hearing from you!Click Here to view a Dashboard of all current recruitments for the Behavioral Health Division, Medicaid Division, and the Office of Data Strategy &amp; Operations (which were previously all part of OHA's Health Systems Division). The dashboard identifies the business area (“Section”) and Unit for each position and also provides a link to a position description to offer you greater context for the role. Section 1 of the position description outlines Position Information, including Work Location and Supervisor Name. Section 3 outlines the Description of Duties.This posting will be used to fill one (1) permanent, full-time position. This position is classified and is represented by a union.Work Location: Salem/Marion or Portland/Multnomah; hybrid position.What you will do!This position is part of the Oregon Health Authority’s Coordinated Care Organization (CCO) Operations team. A coordinated care organization is a network of all types of health care providers (physical health care, addictions and mental health care and dental care providers) who work together in their local communities to serve people who receive health care coverage under the Oregon Health Plan (Medicaid). Today, there are 16 CCOs operating in communities around Oregon.The Quality of Care Analyst serves as a key advisor of broad ranging continuous quality assurance improvement strategies in the managed care delivery system. This position participates in the development of program administrative rules and contractual requirements that deal with complex regulatory situations in which policy is not clearly defined. This position provides consultative advice and direction on administrative, policy, programmatic and management aspects of quality management operations to executive management. The position ensures adherence to standards for quality and access to care, as defined by federal Medicaid Managed Care regulations, the 1115 Medicaid Demonstration Wavier, state Children’s Health Insurance Plan, and state requirements (e.g., CCO Contract, Oregon Administrative Rules, and Oregon Revised Statutes). The Quality of Care Analyst provides expert consultation and technical assistances to managed care organizations, community agencies and other key invested partners for identifying innovative approaches to quality care.OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.What's in it for you? Oregon Health Authority is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace.<ul><li>We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: <a href="https://www.oregon.gov/oha/pebb/pages/alex.aspx" target="_blank">https://www.oregon.gov/oha/pebb/pages/alex.aspx</a> &nbsp;</li><li>Paid Leave Days:<ul><li>11 paid holidays each year</li><li>3 additional paid "Personal Business Days" each year</li><li>8 hours of paid sick leave accumulated every month</li><li>Progressive vacation leave accrual with increases every 5 years</li></ul></li><li>Pension and retirement programs</li><li>Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.</li><li>Click here to learn more about State of Oregon benefits.</li></ul>OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here, to learn more about OHA’s mission, vision and core values.WHAT WE ARE LOOKING FOR:Minimum QualificationsAny combination of experience and education equivalent to seven years professional-level evaluative, analytical and planning work.Example: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.Desired Attributes<ul><li>Experience in advancing health equity, including effective delivery of culturally responsive and inclusive services, evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.</li><li>Experience developing, implementing policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.</li><li>Experience in collaborating with diverse populations most harmed by social injustice and inequities; demonstrated ability to build and steward positive, collaborative, and partnership-based relationships with diverse community groups including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA2S+ and other communities that have been traditionally marginalized.</li><li>Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid administration in Oregon, and experience in working with social safety net programs, health service providers (including Community Mental Health Programs and other behavioral health service providers), Coordinated Care Organizations or other managed care entities and their leadership to guide operations and policies.&nbsp;</li><li>Knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community-based organizations, peer delivered services, and advocacy groups.</li><li>Certification in healthcare quality, compliance, or risk management preferred.</li><li>Specific knowledge of Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements.</li><li>Experience interpreting, applying, and enforcing relevant federal and state Medicaid laws and regulations, including Medicaid Managed Care regulations.</li><li>Demonstrated project management experience, including ability to effectively manage multiple project timelines, contracts, plans, and deliverables.</li><li>Experience and knowledge of quality improvement methodologies and metrics within the context of health policy, health systems, and health care delivery settings.</li><li>Experience and knowledge of qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of administrative and technical programs.</li><li>Experience using a wide variety of research and evaluation methods, including quantitative, qualitative, and mixed methods; demonstrated skill in presenting and articulating the value and relevance of data, research, and administrative studies.</li><li>Strong communication skills across a variety of forms that demonstrate the ability to facilitate appreciative inquiry, foster trust and transparency, and promote human-centered change management.</li><li>Ability to navigate complex relationships; ability to demonstrate collaborative problem-solving skills, consensus-building and solution driven approaches.&nbsp; </li><li>Ability to demonstrate advanced Microsoft Excel, Word, PowerPoint, Visio, and Outlook skillset; and skilled use of collaboration tools such as Microsoft Teams, SharePoint, and Smartsheet.</li><li>Demonstrates skills in the following areas: <ul><li>Community and Partner Engagement</li><li>Policy Advisement</li><li>Performance / Process / Quality Improvement</li><li>Systems and Organizational Improvement</li><li>Program Design, Implementation, and Evaluation</li><li>Data Synthesis, Analysis and Reporting</li><li>Contract Administration</li><li>Project Management</li><li>Expert level Technical Assistance</li><li>Strong Oral and Written Communication</li></ul></li></ul><h4>How to apply:</h4><ul><li><h4>Complete the online application</h4></li><li><h4>Attach a Cover Letter, no more than 2 pages, specifically focused on your qualifications for this position as identified in the Desired Attributes section of this announcement. Please note: a cover letter is not required for your application to be considered; however, cover letters are reviewed as part of candidate prioritization and selection for interviews. A cover letter provides you the opportunity to clearly state your interest in the position, and what aspects of your professional and lived experience you believe are relevant to the role.</h4></li><li><h4>Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Update professional, educational, voluntary, and personal experience on your resume. Your application materials will be used to determine salary based on a pay equity assessment.&nbsp; For further information, please visit the Pay Equity Projecthomepage.</h4></li></ul>Questions/Need Help?If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Stephanie Mitchell at Voice: [503-979-7679] (TTY 711) or Email: <a href="mailto:stephanie.d.mitchell@oha.oregon.gov" target="_blank">stephanie.d.mitchell@oha.oregon.gov</a>.TTY users &nbsp;may dial 711 or 1-800-735-2900.For Workday technical support dial 1-855-524-5627.Additional Information<ul><li>Please monitor your Workday account, as all communication will be sent to your Workday account. You must have a valid e-mail address to apply.</li><li>Candidates gathered from this job announcement may be used to fill future vacancies.</li><li>If you are a veteran, you may receive preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, we will ask you for your documents later in the process.</li><li>Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.&nbsp; OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.</li><li>If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.</li><li>Please only attach documents that are related to the position. Additional documents that are attached will not be reviewed.</li><li>Attention current State of Oregon employees: To apply for posted positions, please close this window and log into your Workday account and apply through the Career worklet.</li><li>Applicant Help and Support webpage </li></ul>The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training for this position.The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.

Oregon Health Authority

Quality of Care Analyst (Operations & Policy Analyst 3)

<h4>Introduction</h4> The State of Connecticut, Department of Transportation is now accepting applications for a Facility Rail Operations Specialist (Transportation Rail Officer 2).&nbsp;The Transportation Rail Officer 2 position is part of the Office of Rail Operations team based in the Department of Transportation owned and operated, Component Change Out (CCO) complex located in New Haven, Connecticut. What We Can Offer You: <ul><li>Visit our&nbsp;newState Employee Benefits Overview&nbsp;page!</li><li>Professional growth and development opportunities</li><li>A healthy&nbsp;work/life balanceto all employees</li><li>Work at a Forbes-recognized company! Connecticut is proud to be featured on both&nbsp;America's Best Employers&nbsp;by State&nbsp;and&nbsp;Best Employers for New Grads&nbsp;in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers.</li></ul> Position Details:&nbsp; <ul><li>Full-time, 40 hours/week</li><li>Monday-Friday</li><li>First Shift</li><li>Hybrid work opportunity (In-office/remote)</li><li>For All Office Based Job Postings: This position is eligible to apply for telework after successful completion of the working test period, and thereafter, in accordance with the Telework Policy. The Policy can be found at&nbsp; <a href="https://portal.ct.gov/-/media/OPM/OLR/Notices/2021-TW-final-agreement-with-arbitrated-issue-included.pdf.&amp;nbsp" target="_blank">https://portal.ct.gov/-/media/OPM/OLR/Notices/2021-TW-final-agreement-w…</a>; Employees in their initial working test period must work on site</li><li>Located in New Haven, CT</li></ul> Job Duties: The Transportation Rail Officer 2 position will assist in the development and renewal of contracts and agreements between the Department and other entities related to providing a safe and efficient transportation system at all rail stations and various support facilities in CT. This position will interact with contracted operator personnel as well as railroad, municipal and other Department, State and Federal officials.&nbsp; Routine field inspection of assets and related records and documentation is required.&nbsp; It will be necessary to review financial documentation such as invoices, budgets and capital/improvement project plans and specifications and CT Department of Administrative Services contracts and vendor proposals.&nbsp; Various correspondence and report development is required in support of unit activities. Other duties include, but are not limited to, the following:&nbsp; <ul><li>Assist the unit in the development and public release of Request for Proposal (RFP) packages for facility management services, retail and food service and other opportunities involving rail station/support facility assets.&nbsp;</li><li>Participate in capital project plan reviews and attend various, related meetings and site inspections during construction phases.</li><li>Review &amp;/or prepare a variety of reports and other documents related to public transportation, contract services, productivity and issues related to rail funding.</li><li>Other duties as may be assigned</li></ul> About Us: The Office of Rail, Station Operations and Maintenance unit is directly involved in the operational oversight of 50 railroad station facilities located throughout the state of Connecticut, including properties on the New Haven Line, Shore Line East and Hartford Line rail service corridors.&nbsp; Many of these facilities operate 24 hours per day and offer public parking.&nbsp; The New Haven Line is one of the busiest rail services in the United States carrying millions of passengers annually. The Station Operations and Maintenance unit directly manages various operating agreements with Metro-North Railroad, AMTRAK, Transit America Services Inc, numerous municipal entities as well as private, facility management contractors.&nbsp; The unit also assists the Department’s Office of Rail Operations in satisfying Federal Transit Administration (FTA) and Federal Railroad Administration (FRA) requirements relative to facility state of good repair, asset management and other matters associated with acceptance and utilization of federal funding. <h4>Selection Plan</h4> To Apply: <ul><li>In order to comply with&nbsp;Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.</li><li>The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.</li><li>Please ensure that your application is complete before submitting it. Applicants will be unable to make revisions once their application is submitted into the JobAps system. Applicants who submit and subsequently withdraw their application will not be able to resubmit for the same posting.</li><li>All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.&nbsp; It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception.&nbsp; Requests should be made to&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.</li></ul> For Assistance In Applying: <ul><li>Please&nbsp;read&nbsp;or&nbsp;watch&nbsp;our Applicant Tips on How to Apply!</li></ul> Important Next Step Information for After You Apply: <ul><li>Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.</li><li>This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.</li><li>At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.&nbsp; These documents may include:&nbsp; a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.</li><li>The immediate vacancies are listed above, however, applications to this recruitment may be used for future vacancies in this job class.</li><li>Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.</li><li>For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit.</li><li>This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.</li><li>Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at&nbsp;<a href="http://www.ct.gov/ethics" target="_blank">www.ct.gov/ethics</a></li></ul> Connect With Us: Due to the large volume of applications received, the State of Connecticut is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Hayley Newhouse at&nbsp;<a href="mailto:Hayley.Newhouse@ct.gov" target="_blank">Hayley.Newhouse@ct.gov</a>. <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In the Department of Transportation, Bureau of Public Transportation this class is accountable for independently performing a full range of tasks involving rail transportation programs, projects and activities in one or more of the specialized areas of operations, equipment, construction, maintenance, capital projects, finance and administration. <h4>EXAMPLES OF DUTIES</h4> <ul><li>Develops and/or implements programs, projects and activities for rail transportation involving operations, equipment, construction, maintenance, engineering, capital projects, property management, administration or finance relating to rail activities;</li><li>Prepares various documents which may include technical reports, train operating schedules, service contracts, service and non-service related agreements including leases, licenses and easements, equipment procurement, maintenance, cycles and equipment specifications, construction schedules, project contracts, force account agreements, construction methods, design functions, project budgets, material specifications, audit schedules, financial contracts, budgets and reviews, grant applications, quarterly reports and other administrative instruments;</li><li>Develops detailed analyses;</li><li>Reviews, interprets and coordinates contracts, agreements and/or Federal Railroad Administration regulations and Connecticut General Statutes with railroads and local, regional, State and Federal agencies;</li><li>Develops preparations for legislative, informational and public hearings;</li><li>May provide final review of reports, schedules, agreements, etc., in order to ensure completeness, accuracy and conformance with procedures and standards;</li><li>Performs related duties as required.</li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Knowledge of the principles and practices of railroad functions in operations, rail equipment, rail construction, rail maintenance, engineering, capital projects, finance or administration;</li><li>Skills <ul><li>interpersonal skills;</li><li>oral and written communication skills;</li></ul></li><li>Ability to <ul><li>analyze and recommend solutions to rail problems;</li><li>plan, organize, conduct and implement projects and reports;</li><li>understand, analyze and interpret agreements, rules, laws, and regulations;</li><li>utilize computer software.</li></ul></li></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> Seven (7) years of experience in a professional or technical capacity in a railroad or railroad related organization. <h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4> One (1) year of the General Experience must have included responsibility for the planning and execution of large, complex rail transportation projects and/or programs. <h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4> College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Bachelor’s degree in or equivalent experience in railroad operations, business management, or facility operations and maintenance</li><li>Experience in the field of public transportation</li><li>Experience with railroad operations</li><li>Experience with facility operations and safety</li><li>Experience with code compliance</li><li>Experience with general maintenance and construction</li><li>Experience operating budgets and invoicing</li><li>Experience with statistical and technical report writing and development</li><li>Experience using various Microsoft Office applications</li></ul> <h4>SPECIAL REQUIREMENTS</h4> <ul><li>Incumbents in this class may be required to travel.</li><li>Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.</li></ul> <h4>WORKING CONDITIONS</h4> Incumbents in this class may be exposed to some danger of injury or physical harm from railroad or construction environments and a moderate degree of discomfort from exposure to year round weather conditions. <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.&nbsp; As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

State of Connecticut

Rail Facility Operations Specialist(Transportation Rail Officer 2 (40 Hour))

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$89,627.24 - $134,439.70 AnnualDepartment:Health DepartmentJob Type:Regular Non-RepresentedExemption Status:United States of America (Exempt)Closing Date (Open Until Filled if No Date Specified): The Opportunity:<h4>Overview:</h4>THIS WORK MATTERS!**This recruitment is designated as a hybrid role with routine telework and periodic in-person participation with team members for onboarding, bi-annual staff meetings, call center presentations, tabling events, and as needed.**Thisrecruitment is "Open Until Filled" to allow for a deeper candidate pool. Applicants will be reviewed every week, starting , 02/07/2025.Are you a QMHP certified professional who has a passion for providing vital program service delivery to the community by using trauma informed and equity lens approaches? Are you a systematic thinker with a knack for supporting people in crisis? Do you enjoy attention to detail in a fast paced-environment? If so, then apply your strengths in this high impact position with an outstanding team of Mental Health professionals working at the Health Department, Behavioral Health Division!&nbsp;The Multnomah County Behavioral Health Call Centeris a 24 hour, continuous crisis operation that constitutes the hub of mental health services for all residents of Multnomah County and Washington County. The vast majority of services are provided via telephone with approximately 75,000 calls received per year.&nbsp;Staff at the Call Center answer and triage multiple distinct telephone lines that ring into the Call Center, 24 hours a day, 7 days a week, 365 days a year including:1) Multnomah County Crisis Line2) 911 transfer line3) EASA Referral Line4) Emergency Line (major event communication, e.g. terrorist attack, major earthquake, etc.)5) Washington County Crisis Line6) Mental Health Referral Line7) The CATC/Respite referral line8) 988 transfer line9) Latine Mental Health Line10) Clackamas County Crisis and Support Line (after hours)11) Washington County 911 Transfer LineThis position's purpose is to collaboratively supervise the Behavioral Health Call Center with other supervisors. You will provide direct clinical and administrative supervision of staff and the daily operations of a 24-hour call center, according to the clinical model established by the BHD Medical Director and Division Director. In addition, you will develop and maintain professional relationships with contracted crisis -service providers, provide outreach and education regarding County crisis services to the community.The Program Supervisorunderstands the systemic inequities faced by BIPOC communities with regard to service access, diagnoses, treatment and impact on health and mental health outcomes.&nbsp;As the Program Supervisor, other duties will include:Clinical and Administrative Leadership and Supervision<ul><li>Working with Program Manager and other BH Call Center Supervisors to apply equity and trauma informed lenses to manage all aspects of the Call Center to ensure that quality clinical services are provided by staff according to the model for the Call Center.</li><li>Participate in program and system development, and oversee continuous quality-improvement initiatives.</li><li>Provide on-call administrative and clinical support, as scheduled.</li><li>Provide clinical and administrative supervision of assigned Call Center clinical staff to ensure model adherence to the Division's standards.</li><li>Sharing on-call support with other Call Center supervisors.</li></ul>Collaboration with Internal and External Stakeholders<ul><li>Initiate and participate in meetings and projects with other behavioral health system components and related agencies to promote optimal functioning and coordination between agencies and programs.&nbsp;</li><li>Provide leadership in new and ongoing projects and initiatives related to call center business.</li><li>Communicate with Call Center and Community Mental Health Program (CMHP) leadership regarding any conflicts, challenges, barriers or successes.</li></ul>Direct Clinical Services and Community Education/Outreach<ul><li>Provide direct client services on the phone when escalated to a supervisor, or as indicated by coverage needs.</li><li>Promote Call Center and Crisis System in community and internal settings through various and creative outreach efforts.</li><li>Educate providers and consumers about the functions of the call center and the crisis system.</li><li>Clarify and coordinate effective working relationships.&nbsp;</li></ul>TO QUALIFY:We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview ofthe selection processpage.Minimum Qualifications/Transferable Skills*:Education/Training: Master's degree from an accredited college or university in the mental health field with major coursework in social science, or a related field demonstrating the capacity for the required knowledge and skills to meet provider Qualified Mental Health Professional (QMHP) credentialing requirements as required by Oregon Administrative Rules(OARs) and the Mental Health &amp; Addiction Certification Board of Oregon (MHACBO) - more information can be found atMHACBO website. Current QMHP-C, and/or licensed Board of Oregon (LPC, LCSW, PhD, etc.) (Required) See qualified degrees listed below:<ul><li>Master's degree in psychology.</li><li>Master's degree in social work.</li><li>Master's degree in a behavioral science field.</li></ul>Experience/Certification:Three(3) to six (6) years of experiencethat demonstrates the ability to perform the duties of the position. Clinical supervisors/managers in mental health programs shall meet QMHPrequirements and havecompleted two (2) years of post-graduateclinical experience in a mental health treatment setting.&nbsp;Other:&nbsp;<ul><li>This position requires a background investigation, which may include being fingerprinted.&nbsp;</li></ul>Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>Appropriate Oregon Licensing Board LCSW, LCP, Clinical Psychologist</li><li>Leadership experience in the crisis field</li><li>Leads with race through actions and advocacy with internal programs, with community partners and across departments throughout the county.</li><li>Demonstrate the ability to flex style when faced with myriad dimensions of culture in order to be effective across cultural context.&nbsp;&nbsp;</li><li>Respect and appreciation for ethnic and cultural diversity.</li><li>Knowledge of challenges and barriers faced by those with Severe and Persistent Mental Illness (SPMI) and the systems they encounter in Residential Services, Adult Protective Services and Crisis Services.&nbsp;&nbsp;</li><li>Ability to collaborate and build relationships to achieve positive work outcomes.</li><li>Ability to maintain a safe and healthful workplace.</li><li>High degree of resilience, is outcome driven and can thrive in an environment of rapid change while effectively managing pressure in an effective and professional manner.</li></ul>*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.SCREENING &amp; EVALUATION:REQUIRED:&nbsp;The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.1. Attach aResume demonstrating you meeting minimum qualifications; AND2. Attach a Cover Letteraddressing the following:&nbsp;<ul><li>Demonstrate your experience working with a diverse workforce and vulnerable populations.&nbsp;</li><li>Demonstrates how your Supervisory/experience and skill set align with the minimum, preferred qualifications; AND</li><li>Current certifications for this position including any leadership experience in the crisis field, program development, project/ budget management, and experience in providing culturally guided supervision;AND</li></ul>3. Attach acopy of your QMHP-C Certification and/or Oregon Licensure (Required)Note: The application, resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.&nbsp;The Selection Process: For details about how we typically screen applications, review our overview of the selection processpage. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications</li><li>Resume and Cover Letter Review&nbsp;</li><li>Phone screen</li><li>Consideration of top candidates</li><li>Language assessment</li><li>Background, reference</li></ul>Note:Application information may be used throughout the entire selection process. This process is subject to change without notice.ADDITIONAL INFORMATION:<h4>ADDITIONAL INFORMATION:</h4>Type of Position:This non-represented position is not eligible for overtimeType: Non- RepresentedFLSA: ExemptTeleworking (if applicable): At this time, this position is designated as a hybrid role with routine telework (“routine telework,” meaning you will be working remotely from home most of the time) and periodic in-person participation with team members for onboarding, bi-annual staff meetings, call center presentations, tabling events, and visit locations in the community as needed. The designation of Routine Telework may be subject to change at a future time.Salary/Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.Serving the Public, Even During Disasters: Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Informationpage.&nbsp;&nbsp; Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Jahaira RamosEmail:<a href="mailto:jahaira.ramos@multco.us" target="_blank">jahaira.ramos@multco.us</a>Phone:+1 (971) 6105392Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:9723 - Behavioral Health Supervisor

Multnomah County

Behavioral Health Call Center Supervisor

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$103,572.17 - $155,358.54 AnnualDepartment:Department of Community Justice (DCJ)Job Type:Regular Non-RepresentedExemption Status:United States of America (Exempt)Closing Date (Open Until Filled if No Date Specified):February 23, 2025 The Opportunity:THIS WORK MATTERS!Are you an experienced researcher in the social sciences?&nbsp; Do you enjoy leading research teams and reporting out to organizational leaders?&nbsp; Do you get energized when you look over survey data that will influence decisions?&nbsp; Are you looking for a stable government career where you can do interesting research in the criminal justice field?&nbsp; If you answered yes to these questions, then this opportunity is for you!This position provides leadership to the Department of Community Justice for program evaluation, analysis of generated data and dissemination of findings to the criminal justice community. This position sets the research agenda for the department, and ensures the research is conducted by obtaining grant support, external evaluator collaboration and/or assignment of projects to research and evaluation staff. For internal program evaluations, this position develops and designs the research methodology, oversees the scientific, analytic and technical aspects of the evaluation as well as day to day project management. Check out some of the projects the Research and Planning team are working on here.Come Find Your Why? (video)The Department of Community Justice is looking for a Research Leader who can demonstrate expertise in the following areas:<ul><li>Strategic Planning / Leadership: You will develop goals and direction based on the overall county/department mission and vision to increase community safety through positive change.</li><li>Results Through People: You will help achieve results through the contribution of others by motivating and inspiring growth and productivity.</li><li>Relationships and Community: You will build positive and sustainable relationships with a range of key internal and external stakeholders.</li><li>Leading Cross-Culturally: You will foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the&nbsp; vision,&nbsp; mission,&nbsp; and&nbsp; goals&nbsp; of&nbsp; the organization.</li><li>Team Building: You will develop, inspire, and foster employees to work collaboratively.</li><li>Organizational Savviness: You will demonstrate understanding and good judgment of organizational culture and interpersonal relationships, with both internal and external groups, to identify opportunities of mutual interest and benefit.</li><li>Delivery: You will ensure services are provided by quality processes through monitoring and understanding.</li><li>Outcomes: You achieve quality outcomes for the individual, the organization, and the county.</li><li>Personal Development: You will strive for an honest and accurate assessment of oneself and demonstrate willingness for continuous improvement.</li><li>Functional/Technical: You possess specific knowledge about laws, regulations, certifications, licensure and skills for specific assignments.</li></ul>ESSENTIAL FUNCTIONS&nbsp;Leadership and Planning in Conducting Research<ul><li>Provide leadership to senior management in terms of setting departmental research agenda.&nbsp;</li><li>Oversees research/evaluation team, project design, implementation, analyses and publication.&nbsp;</li><li>Present findings at local, national, and internal conferences and/or workshops.</li><li>&nbsp;Oversee CQI functions of over $15 million or contracts.</li></ul>Reporting<ul><li>Develop, collect, and report performance measures, contract outcomes, and other measures important to the quality of DCJ services, Determine reporting and presentation mechanisms. Report on these measures locally and nationally as requested.</li></ul>Develop and Advise Senior Management on Research Priorities<ul><li>Make policy, practice and operational recommendations based on evaluation, research and quality assurance.&nbsp; This is done both by motoring on-going patterns and trends of juvenile and adult offenders and by research, evaluation and quality assurance findings.&nbsp;</li><li>Oversee ongoing quality assurance and program improvement for other internal programs and contracted services.</li></ul>Technical Expert &amp; Supervision<ul><li>Provide high level technical oversight and direction to Research and Planning unit staff in terms of research design, data collection, analysis, reporting, collaborate with external evaluators and funders to ensure evaluation design, analysis and reporting meet the needs and the standards of the department.&nbsp;</li><li>Perform regular supervision and evaluation of Research and Planning unit staff and providers.</li></ul>Drop-In Information Forum - If you are interested and have questions, please join us for this virtual forum where you can learn more about this unique opportunity.Wednesday, February 5, 2025 · 5:00pm to 6:00pmTime zone: Pacific Time ZoneGoogle Meet joining infoVideo call link: <a href="https://meet.google.com/bnv-qsmb-zaq" target="_blank">https://meet.google.com/bnv-qsmb-zaq</a>Or dial: ‪(US) +1 740-324-5568‬ PIN: ‪926 965 651‬#WORKFORCE EQUITYAt Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.DEPARTMENT OF COMMUNITY JUSTICEVision ~ Community Safety through Positive Change&nbsp;The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.More general information about the Department of Community Justice including our mission, vision, and strategies can be found at:<a href="http://www.multco.us/dcj" target="_blank">www.multco.us/dcj</a>.The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at:<a href="https://multco.us/file/68223/download" target="_blank">https://multco.us/file/68223/download</a>.Serving the Public, Even During Disasters&nbsp;Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.Internal candidates: After you have applied, you will receive an acknowledgement task and the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you complete and submit these tasks in Workday.TO QUALIFYWe will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.Minimum&nbsp;Qualifications/Transferable Skills*:<ul><li>3 years of experience in any of the following:&nbsp; program administration, applied research, program evaluation, quality management, quality assurance, or a related field;</li><li>Bachelor’s Degree in criminal justice, quality assurance, social science research and evaluation, psychology, social work, and advanced statistics; and</li><li>Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.&nbsp;</li></ul>Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>5 years of experience in any of the following:&nbsp; program administration, applied research, program evaluation, quality management, quality assurance, or a related field;</li><li>Management/Senior Leadership experience;</li><li>Master’s Degree from an accredited college or university with major coursework in criminal justice, quality assurance, social science research and evaluation, psychology, social work, and advanced statistics.</li><li>Experience with rapid research designs to provide feedback on programmatic/ departmental changes.</li><li>Considerable skill in coaching and discipline, creating work plans, performance reviews, etc..</li><li>Ability to manage multiple, complex concurrent priorities/projects.&nbsp;</li><li>Experience with criminal justice or law enforcement agencies.&nbsp;</li><li>Evaluating operations, activities, and staff and creating change when needed.&nbsp;</li><li>Strategic problem solving.&nbsp;</li><li>Proactively facilitating excellent customer service and relationships with the community, criminal justice and social service partners, and other stakeholders.&nbsp;</li></ul>*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.SCREENING AND EVALUATIONThe Application Packet: Please be sure to provide all the materials below in your application submission:&nbsp;<ul><li>Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.</li><li>Attach a resume/CV: Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.</li><li>Cover Letter (optional): Please explain why you are applying for this position and describe your leadership experience in a public safety setting or in a human services setting.</li></ul>The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications</li><li>An evaluation of application materials to identify the most qualified candidates</li><li>Review of a work sample</li><li>Consideration of top candidates/Interviews</li><li>Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.&nbsp;</li></ul>ADDITIONAL INFORMATIONType of Position: This salaried position is not eligible for overtime.Type: Non-RepresentedFLSA: ExemptSchedule: Monday – Friday, 40 hours per weekLocation: Juvenile Justice Complex, 1401 NE 68th Ave, Portland OR 97213Telework (Remote): This position is eligible for hybrid on-site/telework subject to the Multnomah County Telework Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington.Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:<ul><li>Health insurance (medical, dental, vision).</li><li>Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).</li><li>Generous paid leave (vacation, sick, parental, bereavement, military etc.)</li><li>Life insurance, short-term and long-term disability insurance</li><li>Optional deferred compensation and flexible spending accounts</li><li>Access to a free annual Trimet bus pass</li><li>Access to wellness resources</li><li>Public Service Loan Forgiveness (PSLF). To learn more about PSLF please visit Public Service Loan Forgiveness (PSLF).</li></ul>The eligible list established from this recruitment may be used to fill future full-time, part-time, regular, temporary, limited duration, and on-call positions. Application information may be used throughout the entire selection process. This process is subject to change without notice. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Danny FajardoEmail:<a href="mailto:danny.fajardo@multco.us" target="_blank">danny.fajardo@multco.us</a>Phone:+1 (971) 2919300Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:9366 - Quality Manager

Research and Planning Manager

Manager, Operations, 57th Street Flagship BoutiqueAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role:We are looking for an Operations Manager who will oversee and direct the operations function within the boutique. They are the expert on all Standard Operating Procedures, systems and tools and ensuring the smooth running of operations to enable the ultimate client experience. They will work closely with the Boutique Leaders by imparting critical business knowledge.What impact you can create at CHANEL:<ul><li>Own all operational functions within the Boutique, including Inventory Control, Shipping and Receiving, Alterations, Facilities Management, Security, Resource Planning/Staffing, Compliance, and Expense Management</li><li>Collaborate with Home Office Retail Operations team to develop and execute strategic initiatives focused on increasing operational efficiency</li><li>Lead all operationally aligned staff, coaching, and inspiring the team to deliver flawlessly</li><li>Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork</li><li>Be the ultimate expert on all Standard Operating Procedures, Systems and Tools to act as a resource for entire Boutique Team</li><li>Leading a team through various projects and taking initiative</li><li>Managing a budget and forecasting expenditures for a multi-faceted Boutique</li></ul>You are energized by:<ul><li>The history and heritage of The House of CHANEL</li><li>Utilizing your organizational and attention to detail skills within multi-task projects in a dynamic, fast paced environment</li><li>Building collaborative partnerships and relationships&nbsp;&nbsp;</li><li>People&nbsp;leadership and development&nbsp;&nbsp;</li><li>Fostering a meaningful client&nbsp;experience&nbsp;centered around inclusion and connection&nbsp;&nbsp;</li><li>Being comfortable in the middle of complexity and ambiguity&nbsp;&nbsp;</li><li>Creativity and innovation by testing, learning, and taking new risks&nbsp;</li></ul>What you will bring to the team:<ul><li>Ability to thrive in a team environment and work collaboratively</li><li>Understanding of, and passion for client experience</li><li>Excellent communication skills</li><li>Foreign language skills are preferred but not required</li><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives</li><li>Curiosity and desire to learn and grow professionally within the world of CHANEL</li></ul>Position Logistics:<ul><li>Minimum 5 years of related experience</li><li>Bachelor’s degree (preferred)</li><li>Ability to lift 15 lbs.</li><li>Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base salary range for this position is $87,500 through $115,000. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund</li><li>Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days</li><li>401K and other incentives</li><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>CHANEL Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Fondation CHANEL:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.&nbsp; Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.&nbsp;&nbsp;&nbsp;</li><li>For more information, please navigate to the Fondation CHANEL website here</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Chanel

Manager, Operations, 57th Street Flagship Boutique

Boutique Operations AssociateAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role: We are looking for Boutique Operations Associate who is passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. These individuals will be the experts on all Standard Operating Procedures, systems, and tools and will work closely with the boutique leaders to impart critical business knowledge.This role will be crucial to the success of the operations within the Boutique. They will support all areas of the Boutique as needed and ultimately impacting the client experience.What impactyou can create at CHANEL<ul><li>Uphold operational standards and processes to deliver the ultimate CHANEL client experience</li></ul><ul><li>Be the ultimate expert on all Standard Operating Procedures, Systems and Tools to act as a resource for entire Boutique Team</li></ul><ul><li>Deliver exceptional customer service based on CHANEL’s service mantra, including welcoming and greeting all clients, including hosting</li></ul><ul><li>Support the daily operations including opening and closing of registers, incoming and outgoing shipments, damages, stock and restock needs</li></ul><ul><li>Understand the inventory management processes</li></ul><ul><li>Maintain an organized and controlled stock storage system and process received stock and record into system</li></ul><ul><li>Communicating inventory and supply needs to Boutique Director/Assistant Boutique Manager</li></ul><ul><li>Partner with Assistant Boutique Manager to execute the stock cycle count program and annual physical inventory</li></ul><ul><li>Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa</li></ul><ul><li>Co-ownership of all brand image, hygiene standards and visual merchandising requirements.</li></ul><ul><li>Be the ultimate brand ambassador by providing continuous sales and service support</li></ul><ul><li>Build positive team relationships throughout the boutique to inspire trust and teamwork.</li></ul>You are energized by:<ul><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives</li></ul><ul><li>Working in a highly collaborative retail environment </li></ul><ul><li>Make things beautiful by providing the ultimate experience in store </li></ul><ul><li>Being truly service minded</li></ul><ul><li>Utilizing your organizational and attention to detail skills within multi-task projects in a dynamic, fast paced environment&nbsp;</li></ul>What you will bring to the team:&nbsp;<ul><li>Ability to thrive in a team environment and work collaboratively</li></ul><ul><li>Understanding of, and passion for client experience</li></ul><ul><li>Excellent communication skills</li></ul><ul><li>Foreign language skills are preferred but not required</li></ul><ul><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives</li></ul><ul><li>Curiosity and desire to learn and grow professionally within the world of CHANEL</li></ul>Position Logistics:<ul><li>3+ years of related experience</li></ul><ul><li>Ability to move heavy items - may include overhead lifting, pulling, and pushing of items up to 25 lbs.&nbsp;</li></ul><ul><li>A flexible schedule with the ability to work late nights, weekends, and some holidays</li></ul><ul><li>Experience in the fragrance &amp; beauty industry preferred</li></ul><ul><li>Heart of House: Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base hourly range for this position is $24 through $30.41 hourly. Base hourly is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund&nbsp;</li></ul><ul><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)</li></ul><ul><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days&nbsp;</li></ul><ul><li>401Kand other incentives&nbsp;</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li></ul><ul><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.&nbsp;</li></ul><ul><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>CHANEL Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.</li></ul><ul><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li></ul><ul><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>FondationCHANEL:<ul><li>Since 2011, FondationCHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, FondationCHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. </li></ul><ul><li>For more information, please navigate to the FondationCHANEL website here.</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*CHANEL benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Boutique Operations Associate - Woodlands, TX

Senior Manager, PlanningAt Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.About the role:The Senior Manager of Merchandise Planning in Fashion is a highly skilled and results driven merchandise planner with a strong analytical mindset, a keen eye for identifying business opportunities, and the ability to develop and execute business strategies. &nbsp;As a key member of the Merchandise Planning team, the Senior Manager will collaborate with cross-functional teams to align sales and inventory targets with broader business objectives and optimize overall performance. &nbsp;The Senior Manager will support the Senior Group Director by acting as the owner/operator of a key category within the fashion division, contributing to the team’s objectives and driving the overall success of Merchandising.&nbsp;What impact you can create at CHANEL:<ul><li>Ensure the success of one or more categories by demonstrating full ownership of merchandise planning responsibilities, developing and executing plans/strategies to achieve revenue and inventory targets&nbsp;</li><li>Forecast monthly sales at the department and boutique level, and while identifying opportunities/risks and reconciling each session to prior versions &nbsp;</li><li>Create OTB plans for every collection that strategically maximize sale potential, inventory efficiency and facilitate buyers' assortment objectives&nbsp;</li><li>Monitor sales and inventory performance against set targets, providing regular updates to key stakeholders and adjusting strategies as needed to guarantee goals are met or exceeded&nbsp;</li><li>Contribute to inventory optimization by formulating in-season transfers, inter and intra diversions/reallocations, setting new boutique opening targets, warehouse consolidations, etc&nbsp;</li><li>Manage the end of product lifecycle planning process according to global guidelines&nbsp;</li><li>Prepare and present clear, concise reports on performance, highlighting key insights, challenges, and recommendations for future strategies, ensuring timely action is taken&nbsp;</li><li>Collaborate to complete long range planning deadlines as part of Chanel’s annual MTP process &nbsp;</li><li>Drive implementation of new technology/processes that enable efficiencies and improve forecast accuracy&nbsp;</li><li>Collaborate with Product, Visual Merchandising, Retail, Supply, Client Insights teams to substantiate forecast assumptions and drive execution of projects&nbsp;</li><li>Draw on your leadership abilities to be a champion for planning projects and actively participate on cross-functional taskforces, when applicable&nbsp;</li><li>Address impromptu requests and be a proactive, agile partner in a fast-paced, multifaceted environment, collaborating effectively with cross-functional teams to drive alignment and achieve collective business objectives&nbsp;</li></ul>You are energized by:<ul><li>Willingness to challenge the status quo and actively look for opportunities &amp; enterprise efficiencies&nbsp;</li><li>Achieving group goals by collaborating with different business partners&nbsp;</li><li>Applying organizational skills to help prioritize and manage multiple requests &amp; deliverables&nbsp;</li><li>Storytelling and drawing conclusion through data and analysis&nbsp;</li><li>Managing ambiguity and problem solving through proactive, agile &amp; resilient mindset &nbsp;</li><li>Expressing Innate curiosity, intuition, drive, &amp; authenticity&nbsp;</li><li>Making decisions by conceptualizing future opportunities and developing strategic business initiatives&nbsp;</li></ul>What you will bring to the team:<ul><li>Must be proficient in Microsoft Excel and knowledge of Microsoft PowerPoint&nbsp;</li><li>Excellent analytical skills&nbsp;</li><li>Must possess expert Retail Math skills&nbsp;</li><li>Extensive knowledge and experience in merchandise, assortment and financial planning initiatives. Demand Planning a plus&nbsp;</li><li>Excellent presentation and communication skills, both spoken and written&nbsp;</li><li>Excellent interpersonal skills&nbsp;</li></ul>Position Logistics:<ul><li>Minimum 7 years of Merchandise Planning experience&nbsp;</li><li>Partially Remote: Role requires a minimum of three days in-person office presence at the designated location/office.&nbsp;</li><li>Bachelor’s degree required, MBA a plus&nbsp;</li><li>Location requirement: NY</li></ul>Compensation:<ul><li>The anticipated base salary range for this position is 87,500 through $125,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Please select appropriate time off for your role: 2-week August Office Closure OR Wellbeing Days in Retail) and a Wellbeing fund&nbsp;</li></ul><ul><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)</li></ul><ul><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days&nbsp;</li></ul><ul><li>401Kand other incentives&nbsp;</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li></ul><ul><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.&nbsp;</li></ul><ul><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>Chanel Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.&nbsp;</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.&nbsp;</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li></ul><ul><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Fondation Chanel:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. </li></ul><ul><li>For more information, please navigate to the Fondation Chanel website here</li></ul>Career and Leadership Development:&nbsp;<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

Senior Manager, Planning

​Fragrance &amp; Beauty Boutique Operations Associate - Avalon, GAAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role: We are looking for BoutiqueOperationsAssociatewho is passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. These individuals will be the experts on all Standard Operating Procedures, systems, and tools and will work closely with the boutique leaders to impart critical business knowledge.This role will be crucial to the success of the operations within the Boutique. They will support all areas of the Boutique as needed and ultimately impacting the client experience.What impactyou can create at CHANEL:<ul><li>Uphold operational standards and processes to deliver the ultimate CHANEL client experience</li></ul><ul><li>Be the ultimate expert on all Standard Operating Procedures, Systems and Tools to act as a resource for entire Boutique Team</li></ul><ul><li>Deliver exceptional customer service based on CHANEL’s service mantra, including welcoming and greeting all clients, including hosting</li></ul><ul><li>Support the daily operations including opening and closing of registers, incoming and outgoing shipments, damages, stock and restock needs</li></ul><ul><li>Understand the inventory management processes</li></ul><ul><li>Maintain an organized and controlled stock storage system and process received stock and record into system</li></ul><ul><li>Communicating inventory and supply needs to Boutique Director/Assistant Boutique Manager</li></ul><ul><li>Partner with Assistant Boutique Manager to execute the stock cycle count program and annual physical inventory</li></ul><ul><li>Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa</li></ul><ul><li>Co-ownership of all brand image, hygiene standards and visual merchandising requirements.</li></ul><ul><li>Be the ultimate brand ambassador by providing continuous sales and service support</li></ul><ul><li>Build positive team relationships throughout the boutique to inspire trust and teamwork.</li></ul>You are energized by:<ul><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives</li></ul><ul><li>Working in a highly collaborative retail environment </li></ul><ul><li>Make things beautiful by providing the ultimate experience in store </li></ul><ul><li>Being truly service minded</li></ul><ul><li>Utilizing your organizational and attention to detail skills within multi-task projects in a dynamic, fast paced environment&nbsp;</li></ul>What you will bring to the team:&nbsp;<ul><li>Ability to thrive in a team environment and work collaboratively</li></ul><ul><li>Understanding of, and passion for client experience</li></ul><ul><li>Excellent communication skills</li></ul><ul><li>Foreign language skills are preferred but not required</li></ul><ul><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives</li></ul><ul><li>Curiosity and desire to learn and grow professionally within the world of CHANEL</li></ul>Position Logistics:<ul><li>3+ years of related experience</li></ul><ul><li>Ability to move heavy items - may include overhead lifting, pulling, and pushing of items up to 25 lbs.&nbsp;</li></ul><ul><li>A flexible schedule with the ability to work late nights, weekends, and some holidays</li></ul><ul><li>Experience in the fragrance &amp; beauty industry preferred</li></ul><ul><li>Heart of House: Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base salary range for this position is $24 through $29 hourly. Base salary is one component of the total compensation for this position. Other forms of variable pay will be offered for this position. Other components may include bonus potential, benefits, and/or perks</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund&nbsp;</li></ul><ul><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)</li></ul><ul><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days&nbsp;</li></ul><ul><li>401Kand other incentives&nbsp;</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li></ul><ul><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.&nbsp;</li></ul><ul><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>CHANEL Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.</li></ul><ul><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li></ul><ul><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>FondationCHANEL:<ul><li>Since 2011, FondationCHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, FondationCHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. </li></ul><ul><li>For more information, please navigate to the FondationCHANEL website here.</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*CHANEL benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Fragrance & Beauty Boutique Operations Associate - Avalon, GA

Manager, Operations, Neiman Marcus King of PrussiaAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role:We are looking for an Operations Manager who will oversee and direct the operations function within the boutique. They are the expert on all Standard Operating Procedures, systems and tools and ensuring the smooth running of operations to enable the ultimate client experience. They will work closely with the Boutique Leaders by imparting critical business knowledge.What impact you can create at CHANEL:<ul><li>Own all operational functions within the Boutique, including Inventory Control, Shipping and Receiving, Alterations, Facilities Management, Security, Resource Planning/Staffing, Compliance, and Expense Management</li><li>Collaborate with Home Office Retail Operations team to develop and execute strategic initiatives focused on increasing operational efficiency</li><li>Lead all operationally aligned staff, coaching, and inspiring the team to deliver flawlessly</li><li>Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork</li><li>Be the ultimate expert on all Standard Operating Procedures, Systems and Tools to act as a resource for entire Boutique Team</li><li>Leading a team through various projects and taking initiative</li><li>Managing a budget and forecasting expenditures for a multi-faceted Boutique</li></ul>You are energized by:<ul><li>The history and heritage of The House of CHANEL</li><li>Utilizing your organizational and attention to detail skills within multi-task projects in a dynamic, fast paced environment</li><li>Building collaborative partnerships and relationships&nbsp;&nbsp;</li><li>People&nbsp;leadership and development&nbsp;&nbsp;</li><li>Fostering a meaningful client&nbsp;experience&nbsp;centered around inclusion and connection&nbsp;&nbsp;</li><li>Being comfortable in the middle of complexity and ambiguity&nbsp;&nbsp;</li><li>Creativity and innovation by testing, learning, and taking new risks&nbsp;</li></ul>What you will bring to the team:<ul><li>Ability to thrive in a team environment and work collaboratively</li><li>Understanding of, and passion for client experience</li><li>Excellent communication skills</li><li>Foreign language skills are preferred but not required</li><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives</li><li>Curiosity and desire to learn and grow professionally within the world of CHANEL</li></ul>Position Logistics:<ul><li>Minimum 5 years of related experience</li><li>Bachelor’s degree (preferred)</li><li>Ability to lift 15 lbs.</li><li>Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base salary range for this position is $87,500 through $100,000. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund</li><li>Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days</li><li>401K and other incentives</li><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>CHANEL Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Fondation CHANEL:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.&nbsp; Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.&nbsp;&nbsp;&nbsp;</li><li>For more information, please navigate to the Fondation CHANEL website here</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Manager, Operations, Neiman Marcus King of Prussia

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Position SummaryThe PDO Business Operations Team is seeking a highly motivated and experienced Business Operations Leader to join our team. The Director of Product Development (PD) Operations, reporting into the Senior Director of PDO Business Operations, will be part of a small, collaborative team focused on answering key business questions across the enterprise.&nbsp; In this role, the Director of PD Operations is responsible for the creation, development, and deployment of a global and comprehensive Continuous Improvement (CI) strategy for Product Development (PD), across all functions, modalities, and sites.&nbsp; The director will define the value proposition for CI within a research environment and among a diverse scientific community within PD. The director will also lead the development and implementation of operational excellence (OpEx) programs and strategies, through close partnership with senior leaders across PD, Global Product Development &amp; Supply, and other BMS divisions to align on and deliver short and long-term financial and strategic goals. The director plays a crucial role in enhancing processes, ensuring efficiency, and maintaining high standards of quality.&nbsp; The director also serves as the matrix leader for all CI and OpEx strategies and initiatives across PD.Key Responsibilities<ul><li>Accountable for the creation and development of a global PD Continuous Improvement (CI) strategy, in alignment with PD’s goals and objectives. Defines and implements programs to deploy the strategy.</li><li>Leads CI projects focused on process optimization.&nbsp; Identify, analyze, and improve existing processes to enhance efficiency, reduce waste, and increase productivity.&nbsp; Drive implementation of CI via matrix teams.</li><li>Establish CI performance metrics and benchmarks to measure the success of improvement initiatives.</li><li>Serves as the PD key point of partnership for the GPS OpEx group for alignment on strategies, best practices, training and support models. Serves as a core member of the GPS Operational Excellence (OpEx) community of practice. Translates and prioritizes GPS OpEx objectives in alignment with PD goals and objectives.</li><li>Develops and nurtures a CI and OpEx mindset across the global PD community.&nbsp; Coaches and mentors CI leaders within the PD functions. Develops and delivers training programs to educate employees on CI methodologies and best practices.</li><li>Drive stakeholder management through effective communication focused on gaining stakeholder buy-in and support for CI efforts.&nbsp;</li><li>Interacts with senior leader to deliver strategies and goals across R&amp;D, GDD, GPS, PD LT and PD SLT.&nbsp; Communicate progress, challenges, and success to senior management and other stakeholders.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor’s degree in engineering, Life Sciences, Pharmacy, Business Administration, or relevant scientific discipline.&nbsp; Advanced degree (MBA or equivalent) a plus.&nbsp; Lean Six Sigma Certification a plus.</li><li>Significant experience (15+ years) in the pharmaceutical, biotechnology, or life sciences industry, with a strong understanding of pharmaceutical development processes.</li><li>Proven experience (5+ years) in leading CI and OpEx transformations, initiatives, process optimization, and implementing methodologies. Business Process Management (BPM) experience a plus.</li><li>Strong influencing/persuasive skills with a demonstrated ability to influence different styles at different levels in organization.&nbsp; Demonstrated ability to successfully influence and interact with senior leaders.</li><li>Experience with matrix leadership, project management, and managing stakeholders at all levels.&nbsp;</li><li>Excellent cross functional communications skills and a decisive yet collaborative leadership style.</li><li>Strong analytical and problem-solving skills.</li></ul>#GPSProdDevIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

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