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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. Why American Express?Global Merchant Services Technology is on an exciting journey to redefine the merchant payment experience. Our Merchant platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year. If you like to challenge the status quo and desire to use best in class technology, it's time to join the GMST organization which strives for continuous innovation. Are you a change agent with a deep engineering passion to build outstanding products for merchants? If so, we are looking for an enthusiastic, driven, and forward-thinking Engineering Director to join us on our mission.How will you make an impact in this role?As an Engineer in GMST you will be building core features and functions of card transaction systems on distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. GMST Engineers use Java Technologies to drive innovation while also finding opportunities for adopting new technologies.Qualifications - <ul><li>Degree in computer science, computer engineering or a related field.</li><li>Minimum 5 years of software development experience in a professional environment working with Java technologies - Splunk &amp; EPaaS, Spring, Spring Boot, RESTful micro services, Spark, PostgreSQL, Cassandra (Plus), Kafka (Apache Ignite is a plus) and RESTful API’s.</li><li>Hands-on experience with application design, software development and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, relational or NoSQL databases.</li><li>Required basic understanding of Merchant Domain knowledge </li><li>Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.</li><li>Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.</li><li>Ability to debug basic software components and identify code defects for remediation.</li><li>Experience working in Agile or other rapid application development methods.</li><li>Proficient oral and written communication skills.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Full Stack Engineer – Global Merchant Services Technology

<h4>Introduction</h4> THE POSITION The State of Connecticut’s Office of Policy and Management (OPM) is currently seeking a qualified individual for the position of Information Technology Manager (Information Technology Manager 1) within the Office of Finance. The ideal candidate for this position will possess a strong analytical background, strong project management skills, the ability to maintain strong working relationships with multiple stakeholders, and the capacity to multi-task and navigate changing circumstances. HIGHLIGHTS This is a full time (40 hours per week) position conveniently located in Hartford, CT, easily accessible to all major highways.&nbsp; <ul><li>LOCATION: OPM, Office of Finance</li><li>ADDRESS: 450 Capitol Avenue, Hartford, CT</li><li>WORK HOURS: Full-time, first shift, 40 hours per week</li><li>SCHEDULE: Monday through Friday</li></ul> DISCOVER THE OPPORTUNITY TO <ul><li>Be responsible for managing the financial and budget portfolio of Information Technology (IT) project investments as part of the Information Technology Capital Investment Program.&nbsp;</li><li>Be responsible for ensuring information technology investments, spending and activities that address strategic priorities.</li><li>Manage a Business Intelligence (BI) portfolio of projects as part of the Statewide Analytical Reporting System (STARS) team.</li><li>Work with departments and agencies to analyze and document data reporting needs.</li><li>Foster collaboration through the development of statewide technology policies.</li><li>Assist in data architecture and administration activities.</li></ul> WHAT'S IN IT FOR YOU&nbsp; <ul><li>A Platinum Healthcare Plan, the nation’s best for state employees and dependents, according to a report by Georgetown’s Center on Health Insurance Reform an article by Ellen Andrews, Ph.D., along with comprehensive benefit offerings.</li><li>Extensive pension plan and supplemental retirement offerings.</li><li>Paid time off including thirteen (13) paid holidays.</li><li>A culture that encourages work/life balance.</li><li>Professional growth and development opportunities.</li><li>Work for a Forbes top company - ‘Forbes’: State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.</li></ul> The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information. ABOUT US At OPM we report directly to the Governor and provide information and analysis that the Governor uses to formulate public policy for the state. We also assist state agencies and municipalities in implementing the law and public policy on behalf of the people of Connecticut. We prepare the Governor’s budget proposals; implement and monitor the execution of the enacted budget; and oversee the executive branch agencies that report to the Governor. Learn more about making an impaCT by serving the state of Connecticut by watching the video below: <h4>Selection Plan</h4> FOR ASSISTANCE IN APPLYING:&nbsp; Please read or watch our "Applicant Tips on How to Apply" page. Read through this helpful link to prepare for your interview.&nbsp; To Apply: <ul><li>In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening.&nbsp; You must specify your qualifications on your application.</li><li>The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.</li><li>Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.</li><li>Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location.</li><li>All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.&nbsp; It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to <a href="mailto:opm.recruitment@ct.gov" target="_blank">opm.recruitment@ct.gov</a>.</li></ul> After You Apply:&nbsp; <ul><li>Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board daily to monitor their status, view all emailed notices and complete tasks required in the recruitment process.</li><li>This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders daily in the event an email provider places auto-notification emails in a user's spam.&nbsp;</li><li>At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.&nbsp;</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.&nbsp;</li><li>Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.</li></ul> Connect With Us: <ul><li>Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.&nbsp;</li><li>If have any questions pertaining to this recruitment, please contact <a href="mailto:opm.recruitment@ct.gov" target="_blank">opm.recruitment@ct.gov</a>.&nbsp;</li><li>Follow the State of Connecticut on LinkedIn.&nbsp; &nbsp; &nbsp;</li></ul> <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> Within a state agency information technology division this class is accountable for the management and direction of information systems, applications development, systems maintenance, and similar information technology functions as well as technical and support staff. <h4>EXAMPLES OF DUTIES</h4> Examples of the duties of this position include, but are not limited to the following: <ul><li>Interface regularly with clients/customers (agencies) to understand their needs and expectations, providing strategic guidance and support;</li><li>Work on Business Intelligence (BI) design and requirements gathering sessions to document user requirements, workflow, and data needs.</li><li>Translate user requirements into architecture and design documents to develop data models, end user reports, dashboards, and visuals.</li><li>Collaborate with STARS user community and other stakeholders to increase STARS awareness and adoption, and identify opportunities for cross-agency data reporting collaboration to improve efficiency and effectiveness.</li><li>Coordinate with statewide PeopleSoft ERP (Core-CT) on data staging, cleanup, conversion, reporting, and integration.</li><li>Assist with development and implementation statewide IT policies in alignment with Connecticut General Statutes section 4d-8a;</li><li>Assist with management and operation of the Information Technology Capital Investment Program; and</li><li>Stay abreast of industry trends and best practices in IT policy and governance, incorporating relevant knowledge into policy development and program management efforts.</li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Plan and Deploy for Business Results, which includes the ability to develop and implement business plans, IT plans, budget plans, and human resource plans in order to maximize budget allocations, technology, personnel and other resources to achieve agency and program goals.</li><li>Lead Change, which includes innovation, the ability to be a creative problem solver and a strategic thinker, and the ability to recognize and develop opportunities to grow and develop information technology services in response to customers and a changing work environment.</li><li>Focus on Results and Quality, including exercising and promoting accountability, and the ability to analyze surveys, financial and other data, and use strategic planning and performance measurement techniques to continuously improve performance and maintain competitiveness.</li><li>Understand Customers and Markets, which includes the ability to establish customer satisfaction and loyalty, forecast and conduct market analyses, keep ahead of industry trends and incorporate “best practices” into information technology operations.</li><li>Lead People, including the ability to resolve conflict, communicate effectively, coach and train employees, recognize performance, and foster diversity and teamwork.</li><li>Build Coalitions, including the ability to explain and advocate facts and ideas in a convincing manner, to negotiate with individuals and groups internally and externally, to gain cooperation from others, and to identify the internal and external politics that impact the work of the organization.</li><li>Business Knowledge, including knowledge of the technical, professional, procedural and legal requirements of the specific information technology area. </li></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> Ten (10) years of experience in computer or network administration, architecture, operations, production control, systems development, information technology analysis and planning. <h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4> Three (3) years of the General Experience must have been in a lead capacity. NOTE: For state employees this is interpreted to be at the level of an Information Technology Analyst 3. <h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4> <ul><li>College training in computer science, management information systems or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree.</li><li>A Master’s degree in computer science, management information systems or a closely related field may be substituted for one (1) additional year of the General Experience.</li><li>For state employees four (4) years of experience as a Computer Operations Supervisor may be substituted for the Special Experience.</li></ul> <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Experience interfacing effectively with clients/customers, stakeholders, and executive leadership.</li><li>Experience managing a portfolio of IT project investments focused on budget and finances.</li><li>Experience in IT planning and budgeting.</li><li>Experience in data analytics, report writing and dashboards.</li></ul> <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

State of Connecticut

Information Technology Manager((Information Technology Manager 1))

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?AutoNation, the nation’s largest and most admired Dealership group, is in an exciting phase of innovation and growth. We are looking for a highly detail-oriented pricing specialist to join our expanding Parts team! The Parts Team, part of the After-Sales Operations unit, maintains a focus on maximizing automotive parts sales and parts profits. The ideal candidate will have advanced skills in programs for data analysis (Excel, Access, Sequel, Power BI) and a strong analytics background. The role includes Parts Pricing analysis for automotive parts and accessories to ensure AutoNation’s parts are competitively positioned in various marketplaces. This individual will interact with AutoNation’s product &amp; category managers, marketplace managers, procurement department, marketing department, dealership associates, field leadership, and other internal business stakeholders to help execute pricing strategies for all parts and accessories. Ongoing they will assist with communications between AutoNation’s various departments, generate reports and/or administer dashboards detailing KPI’s which measure the performance of each product and sales channel. Additionally, this role will aid and support our Product Management, Customer Service, E-Commerce, and Sourcing Teams. This position reports to the Director of AN Parts and is an onsite position with offices in Fort Lauderdale, FL.JOB RESPONSIBILITIES:&nbsp; •&nbsp;&nbsp; &nbsp;Monitor and analyze pricing data from industry standards, previous sales trends, competitors, and online marketplaces and report data to dynamically enhance pricing. •&nbsp;&nbsp; &nbsp;Compare sales trends to previous periods and determine the case for pricing decreases or increases. •&nbsp;&nbsp; &nbsp;Provide support to Parts Team, Category, and Product Managers, and the Parts eCommerce Marketplace Manager to determine target acquisition costs, resale value and profitability. •&nbsp;&nbsp; &nbsp;Meet with and report to stakeholders and decision-makers daily, weekly, and/or monthly on performance and/or issues. •&nbsp;&nbsp; &nbsp;Identify new or increased areas of opportunity. •&nbsp;&nbsp; &nbsp;Assist with IT planning in relation to automation for pricing, cataloging, sales, and product merchandising initiatives. •&nbsp;&nbsp; &nbsp;Identify marketing strategies to increase profits. •&nbsp;&nbsp; &nbsp;Establish sales prices, working with the sales and marketing teams to develop ideas for seasonal sales opportunities. •&nbsp;&nbsp; &nbsp;Develop measurement tools to identify changing market trends. •&nbsp;&nbsp; &nbsp;Perform other job-related functions as assigned. •&nbsp;&nbsp; &nbsp;Perform upload of product databases and pricing for all channels. &nbsp; QUALIFICATIONS (MANDATORY):&nbsp; •&nbsp;&nbsp; &nbsp;Bachelor’s degree in Business, Analytics, or Marketing/Sales and minimum 5-years’ experience in Pricing and Sales strategy •&nbsp;&nbsp; &nbsp;Able to independently research, understand, and present pricing and profitability metrics •&nbsp;&nbsp; &nbsp;Expertise in MS Excel, Power Point, Access/SQL •&nbsp;&nbsp; &nbsp;Advanced proficiency in relational DB’s (SQL within Access) •&nbsp;&nbsp; &nbsp;Advanced proficiency in Excel (pivot tables, v-lookup, graphs, etc.) •&nbsp;&nbsp; &nbsp;Knowledge of descriptive and inferential statistics •&nbsp;&nbsp; &nbsp;Basic familiarity with product management •&nbsp;&nbsp; &nbsp;Basic familiarity with marketing and online sales channels •&nbsp;&nbsp; &nbsp;Excellent oral and written communication skills •&nbsp;&nbsp; &nbsp;Strong data analysis skills •&nbsp;&nbsp; &nbsp;Ability to think critically and take appropriate actions as needed •&nbsp;&nbsp; &nbsp;Ability to thrive in a fast-paced and evolving atmosphere &nbsp; QUALIFICATIONS (PREFERRED):&nbsp; •&nbsp;&nbsp; &nbsp;Master’s / PhD in Business, Analytics, or Marketing/Sales and 10 years’ experience in Pricing and Sales strategy •&nbsp;&nbsp; &nbsp;Experience with Automotive Parts •&nbsp;&nbsp; &nbsp;Experience with Tableau •&nbsp;&nbsp; &nbsp;Experience with MS Power BI •&nbsp;&nbsp; &nbsp;Experience in competitive parts pricing strategies including B2B and e-commerce •&nbsp;&nbsp; &nbsp;P&amp;L expertise &nbsp;<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Manager, Parts Pricing

Salary Range:&nbsp;&nbsp;$105,267.00&nbsp;(Min.) -&nbsp;$139,478.00&nbsp;(Mid.) -&nbsp;$173,689.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Information Technology (I.T.) Infrastructure Project Manager II is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with I.T. Infrastructure strategy, commitments and goals. Facilitate the definition of project scope, goals and deliverables, define project tasks and resource requirements and develop full scale project plans. Provide guidance and track all assigned projects from planning/initiation through delivery. Responsible for managing project budgets, resources (internal/vendor) and timeline through final work product delivery.<h4>Duties</h4>Provides guidance and overall project direction and support. Leads the project planning, scope definition and execution of project deliverables and timeline.Develops, manages and tracks full scale project plans and schedules. Manages changes to project scope and schedule, project change management process and practices.Assembles and manages internal and external project resources. Manages project resource allocation, budget and vendor management.&nbsp; Analyzes, prepares and manages several reports to streamline communication, methods and process improvement.Monitors operational activities, trends and timelines, communication, and coordination of special projects.Achieves operational objectives by contributing information and recommendations to strategic plans and reviews.Prepares and completes action plans, audits, identifies trends, determines system improvements and implements change.Performs other duties as assigned.<h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's Degree in Project Management or Related FieldIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4><h4>Experience</h4>Required: Minimum of 5 years of demonstrated successful project management experience&nbsp;Preferred: Experience working in a Health Care/ Health Maintenance Organization (HMO) Organization<h4>Skills</h4>Required:Ability to work well with many different kinds of people, stakeholders, vendors and all divisions.Must be a self-starter, motivated, innovative, able to adapt to priority changes and work hours.&nbsp;Working knowledge of MS Office, Visio, project plan.Demonstrated ability to be results-driven and accountability-minded.Excellent written and verbal communication skills.&nbsp;Working knowledge of JiraMust be able to persuade business units and I.T. project teams to utilize standard project management best practices established at L.A. Care; also persuade business users on alternate options that ensure that work product delivered is acceptable and meets the documented requirements.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4>Project Management Professional (PMP)<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles

L.A. Care Health Plan

Information Technology Infrastructure Project Manager II

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Senior Director, Platform Engineering and Enterprise Monitoring

Compensation Type: SalariedCompensation: $49,560.00Job SummaryFull-time members of the faculty are professional educators who have the primary responsibility of fulfilling the Colleges’ mission, vision, values, strategic plan, President’s &amp; Board of Trustees’ charges and educational philosophy, and primary goal of providing a quality education for all students attending the College. Faculty members are classified according to the ranks of Instructor, Assistant Professor, Associate Professor, and Professor. Faculty members are subject to Board policies, including academic freedom, and are also bound by its accompanying responsibilities. The relationship of the faculty member to the student is one of leader, teacher, adviser, mentor, and facilitator of learning. This position is intended to be in Information Systems Technology instruction.Instruction &amp; Student Learning <ul><li>Teaches assigned courses as scheduled and assumes primary responsibility for and exercises oversight of the curriculum in conjunction with the Department’s policies, ensuring both the rigor of programs and the quality of instruction.Designs curriculum embracing diversity, in all forms, to foster talent in students while modeling inclusive teaching strategies, with an understanding of the socio-cultural issues of traditionally underrepresented groups.Considers individual differences of students in order to design and support a range of appropriate learning activities.Participates in the identification of students with academic or other needs and responds by utilizing an appropriate resource.Uses technology in a manner appropriate to the nature and objectives of courses and programs and communicates clearly to students the expectations concerning the use of such technology.Keeps accurate and appropriate records in accordance with the Faculty Handbook and departmental policies.</li><li>Maintains attendance records, determines and submits grades timely, and in accordance with established policies and procedures of the College, and communicates progress feedback as well as other relevant information to students throughout the semester.Create and maintain accurate syllabi that incorporate departmental, college, cross-college, and instructor requirements.Participates in the selection of appropriate materials to support course curriculum in accordance with the College’s guidelines.Conducts classes punctually and in accordance with the prescribed meeting schedule.Employs and assists in the design and development of appropriate assessment techniques to measure students’ performance in achieving course goals and objectives. Be a facilitator of learning in a virtual environment.</li></ul>Student Engagement &amp; Advisement&nbsp; &nbsp;<ul><li>Creates a positive classroom atmosphere that encourages active and collaborative learning, student effort, academic challenge, student and faculty interaction, and support for learners.Maintains posted office hours in accordance with departmental and policies of the College.Uses technology to assist in communication with students.Encourages a sense of community among students for learning both inside and outside the classroom.</li><li>Advises potential or current students within the discipline about the program, career, or transfer options available to assist with degree completion.Refers students to appropriate student and academic support services available at the College or in the community.</li></ul>Continuous Improvement <ul><li>Promotes continual improvement as part of the cycle of teaching and learning by: assisting, as appropriate, in the maintenance of instructional materials and laboratory facilities; contributing, as appropriate, to the development, selection, and improvement of instructional materials, laboratories, and other instructional facilities; providing guidance in the development, maintenance, and design of course description, course outlines, and syllabi; recommending modifications to the curriculum and participating in the design of new curricula.</li><li>Completes all mandatory performance evaluation measures within specified time limits and participates in all required training by the College.Shares best practices with colleagues in formal or informal settings.Participates in instructional, departmental, or institutional research to improve educational effectiveness.Evaluates teaching and assessment practices to continue improving them.Provides feedback, as appropriate, regarding the general operations of the department, division and the College.Participates, as appropriate, in the interviewing, selection, and orientation processes of department faculty and staff.Provides advice and/or assistance to faculty within the department, division, or College.Attends faculty meetings as called by the President, Senior Vice President of Academic Affairs, Dean or Department Chairperson; and participates, as appropriate, on departmental and divisional committees.</li></ul>Professional Development &nbsp; &nbsp;<ul><li>Maintains a personal portfolio for tenure and promotion review and other career-related needs.Employs student, administrative and self-appraisals to establish goals and objectives for professional development, and participates in professional development activities.Contributes, as appropriate, to the planning, evaluation, and/or presentation of college professional development programs.Maintains required professional credentials, licensing, and continuing education hours as disciplinary standards dictate.</li></ul>Culture of Respect<ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul>Compensation Details:9-Month Instructor Salary:$49,560-$55,507.20Optional Summer Semester (Full load): $16,034.12-$17,958.21 Optional Overload (maximum amounts shown):<ul><li>Autumn Semester (12 contact hours max): $11,520</li><li>Spring Semester (12 contact hours max): $11,520</li><li>Summer Semester (9 contact hours max): $8,640</li></ul>Minimum Education and Experience Required:<ul><li>Master’s Degree in Computer Science, Information Technology, Business Administration, Engineering, Mathematics, Statistics, Science, Education or a closely related field. Recent professional experience and skills with Windows technical support, Linux, scripting, networking, or public cloud implementation.</li></ul>Licenses and Certifications: <ul><li>State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).</li></ul>Additional Duties &amp; Responsibilities:<ul><li>Provides consultative assistance to and advises, as appropriate, student organizations and groups. Contributes to the community and/or the profession as a representative of the College.</li><li>Participates in local, statewide, or national levels in the advancement of the discipline and/or the two-year college mission.</li><li>Works a varying schedule, which may include some nights &amp; weekends to meet departmental needs.</li><li>Must be available to teach on-site at the Columbus Campus, and or Delaware Campus or Regional Centers.</li></ul>Physical Requirements:<ul><li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee frequently sits for periods of time, stands, and walks. Employee converses verbally or manually with others in person as well as by telephone. Vision demands include close, relatively detailed vision when focusing on computer screen. Employee occasionally lifts up to 10 pounds.</li></ul>Working Conditions:<ul><li>Typical office environment. Regular exposure to moderate noise typical to business offices.</li></ul>*CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employmentFull Time/Part Time:Full timeUnion (If Applicable):Columbus State Education AssociationScheduled Hours:40Additional InformationIn order to ensure your application is complete, you must complete the following:<ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

COLUMBUS STATE COMMUNITY COLLEGE

Instructor - Information Systems Technology: ITST

Join the Clean Energy Revolution Become&nbsp;an&nbsp;Information Technology Operations Advisor - Digital Grid Services&nbsp;at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll be responsible for supporting Digital Infrastructure &amp; Integration Services Project and Operations support groups as a Portfolio Manager.You will support projects of varying size and complexity, which require you to make daily decisions associated with project health, vendor performance, portfolio financials, and risks / issues. You will ensure technology investments deliver positive business value and are directly associated with strategic Organizational Unit (OU) goals. You’ll partner and collaborate with multiple internal and external partners, at various levels of management including IT vendors, Cybersecurity, Change &amp; Release Management, Service Management, Finance, Supply Chain and Operations. You’ll align multiple collaborators to assess performance against project plans, issue resolution, and escalation; effectively communicate with all levels of leadership.&nbsp; As an&nbsp;Information Technology Operations Advisor - Digital Grid Services, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Maintains the performance and availability of applications and data systems including batch jobs, SQL Service Integration Services (SSIS), ETL (Extract, Transform, Load) jobs, and sync engines</li><li>Coordinates with cross-functional teams, including developers, IT, and business stakeholders, to troubleshoot and resolve technical problems</li><li>Performs root cause analysis for operational incidents and recommends preventive measures</li><li>Documents supporting policies, processes, and procedures within the areas of responsibility</li><li>Reviews the IT systems and performs daily routines to ensure stability and high availability</li><li>Ensures all incidents and requests are recorded and updated within the service desk system</li><li>Delivers incident resolution and articulates clearly and concisely with end-users and internal stakeholders</li><li>Manages software licenses, upgrades, and patches, ensuring all systems are up to date and compatible with business needs</li><li>Reviews, evaluates and recommends solutions related to hardware and software acquisitions and network updates</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Seven or more years experience as an IT Administrator.</li><li>Maintains performance and availability of applications and data systems.</li></ul>Preferred Qualifications<ul><li>Five or more years of experience with IT portfolio management or product line management.</li><li>Seven or more years of experience handling budgets, service contracts, and maintenance contracts.</li><li>Seven or more years of experience leading or handling IT projects with balanced business and technical knowledge to provide credible leadership to multi-function project teams with at least 10-15 team members including Product Owners, Developers, Business Analysts, and QA Personnel.&nbsp;</li><li>Three or more years of experience leading project quality, including quality assurance, metrics, and quality controls.</li><li>Bachelors degree or higher in Business, Computer Science, Information Systems, or a related Technical major.&nbsp;</li><li>PMP or Project Management Certification, or equivalent combination of training and experience leading project management.&nbsp;</li><li>Six Sigma, COBIT, CSAM or equivalent certification(s).</li><li>&nbsp;ITIL Practitioner, CBCP, or equivalent certification(s).</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>The primary work location for this position is&nbsp;Rosemead, CA.&nbsp; However, the successful candidate may also be asked to work for an extended amount of time at alternative SCE facilities as needed.</li><li>Position will require up to 15%&nbsp;traveling and being out in the field throughout the&nbsp;SCE service territory.&nbsp;</li><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Information Technology Operations Advisor - Digital Grid Services

Join the Clean Energy Revolution Become&nbsp;a&nbsp;Grid Information Technology - Project Management, Senior Manager&nbsp;at Southern California Edison (SCE) and build a better tomorrow. &nbsp;In this job, you’ll lead a team of Project Managers who are responsible for delivering multiple Software projects in the Grid Management System portfolio that involves integrating Commercial Off-The-Shelf product with SCE’s Grid and Enterprise applications and systems with a high degree of quality and within scope, schedule, and budget.&nbsp; As part of the Grid Management System team, partner with business clients and other IT teams, to provide project management oversight and direction to project teams to ensure solution and service delivery. Handle all stages of the systems development life cycle, including analysis, estimation, design, evaluation, demonstration, construction, testing, implementation, and post-implementation support through warranty period. Play a key role in enablement and automation of business capabilities, functions, processes, and products for the Grid Management System.&nbsp; As a&nbsp;Grid Information Technology - Project Management, Senior Manager, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?&nbsp;<h4>Responsibilities</h4><ul><li>Develops long-term vision and strategic roadmap for the project management competency</li><li>Cultivates relationships with business partners and vendors to achieve operational excellence</li><li>Drive adoption of innovative project management methodologies and approaches </li><li>Directs project portfolio planning and ongoing optimization of resources to advance key initiatives</li><li>Enhances program increment planning, dependency management, and synchronization of Agile release trains</li><li>Promotes collaboration between project teams to share knowledge, reuse code, align architecture, and standardize processes</li><li>Provides coaching and mentoring to project managers on Agile principles, removing impediments, and evolving practices</li><li>Drives initiatives to improve team velocity trends, defect rates, and sprint burndown metrics to mitigate risk</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Five or more years of experience supervising a team of direct reports and/or project management.</li><li>Experience developing long-term vision and strategic roadmaps for IT projects. </li><li>Experienced in technical leadership of project portfolio planning and ongoing optimization of resources.</li></ul>Preferred Qualifications<ul><li>Ten or more years of experience in a Technical, Engineering and/or Business - related Project Management role, leading successful implementation of projects against scope, timeline, and budget.</li><li>Seven or more years of experience supporting or leading Software projects or key business initiatives.</li><li>Five or more years of experience with Deployment Readiness, IT Operational Readiness, Organization Change Management, Data Readiness, and Distribution Network Modeling.</li><li>Five or more years of experience managing System Integration work to integrate Commercial Off-The-Shelf product with Enterprise applications and systems.</li><li>Three or more years of experience managing suppliers, service contracts, project metrics, and contracts to meet project objectives.</li><li>Bachelor's degree or higher in Engineering, Computer Science, Information Systems, or related technical major.</li><li>Five or more years of experience working with Grid Control systems. (SCADA, Distribution Management System, Outage Management System) and &nbsp;deployment of DER capabilities. &nbsp;</li><li>Professional training and certifications consistent with Project Management, including one or more of the following: Six Sigma, ITIL, PMP, Agile and/or Scrum certification</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li></ul><ul><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Grid Information Technology - Project Management, Senior Manager

<h4>Introduction</h4> The State of Connecticut, Department of Transportation (DOT), is now accepting applications for the position of IT Data Network Communication Analyst (Information Technology Analyst 2)&nbsp;in the Bureau of Finance and Administration, Office of the Commissioner - Division of Technology Services. at our Headquarters in Newington, CT.&nbsp;&nbsp; WHAT WE OFFER <ul><li>Visit our&nbsp;newState Employee Benefits Overview&nbsp;page!</li><li>Professional growth and development opportunities</li><li>A healthy&nbsp;work/life balanceto all employees</li><li>Work at a Forbes-recognized company! Connecticut is proud to be featured on both&nbsp;America's Best Employers&nbsp;by State&nbsp;and&nbsp;Best Employers for New Grads&nbsp;in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers.</li></ul> POSITION HIGHLIGHTS <ul><li>Full time, 40 hours per week</li><li>Monday through Friday</li><li>First shift</li><li>Part of the P-4 (Engineering and Scientific) bargaining unit</li><li>Office/On-site</li></ul> THE TEAM The Office of Information Systems (OIS) directs, manages and oversees the Division of Business Systems and the Division of Operational Systems to provide information technology services to its customers that effectively and efficiently support the agency’s business mission, goals, and objectives. The information technology services provided by the OIS address the dynamic requirements of the Department’s business environment and are a catalyst for the integration of new technology within the Department and the State. OIS serves as the integrator of business requirements and technical capabilities and as the Department facilitator for the dissemination of statewide technology policy and standards. THE ROLE The IT Data Network Communication Analyst&nbsp;works within the Networking Services unit providing day-to-day support to the DOT user community, supporting the DOT’s network infrastructure including:&nbsp; <ul><li>Configuration and deployment of network systems (routers, switches, wireless controllers and access points)</li><li>Performing network diagnostics</li><li>Inspecting and installing cabling</li><li>Coordinating the installation</li><li>Removal of systems and maintaining electronic records</li><li>May lead a project team and/or other IT staff as assigned</li></ul> DOT MISSION It is DOT's mission to provide a safe and efficient multimodal transportation network that improves the quality of life and promotes economic vitality for the State and the region. We are looking for energetic and driven team players who are passionate about serving the public and about the work we do within the district to deliver the DOT's mission.&nbsp; <h4>Selection Plan</h4> To Apply: <ul><li>In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.</li><li>The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.</li><li>Ensure that your application is complete and detailed before submitting it. In order to comply with&nbsp;Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.</li><li>Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.</li><li>All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.</li></ul> FOR ASSISTANCE IN APPLYING: <ul><li>Please visit our&nbsp;"Applicant Tips on How to Apply"&nbsp;page.</li></ul> Important Information After You Apply: <ul><li>This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.</li><li>Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.</li><li>Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.</li><li>Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.</li><li>This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.</li><li>Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at&nbsp;<a href="http://www.ct.gov/ethics" target="_blank">www.ct.gov/ethics</a>.</li></ul> Connect With Us: Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Hayley Newhouse, at&nbsp;<a href="mailto:Hayley.Newhouse@ct.gov" target="_blank">Hayley.Newhouse@ct.gov</a>. <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In a state agency Information Technology (IT) environment this class is accountable for independently performing a full range of information technology tasks and project coordination work involving infrastructure systems support, security and application development in an IT environment. <h4>EXAMPLES OF DUTIES</h4> <ul><li>Designs and implements complex communications networks.</li><li>Diagnoses and resolves problems using network management systems and utilities.</li><li>Performs related duties as required.</li><li>Provides user support and on the spot training to users.</li><li>Assists in executing specific disaster recovery plans.</li><li>Updates and resolves/closes tickets in DOT Helpdesk system; works with other groups to resolve connection issues with LAN connected services.</li><li>Coordinates the installation and removal of systems with CTDOT engineers, CTDOT maintenance/repair/Bridge/Property and Facilities, district office representative/supervision, cable service vendors, wireless vendors, contractors, and other CTDOT department units.</li><li>Maintains and updates both digital and hardcopy records (as needed) such as MS Access database records and generate reports for analysis; update Construction Field Installations sheets; maintain and update, IPTECH maintenance, Cable vendor, Cable maintenance, IP Address, RDP connection and APC UPS status files in Excel.</li><li>Revises and updates data in Excel sheets and workbooks; generates and analyzes data from Excel sheets; reworks tables in workbook sheets to document, organizes and analyzes data inputs.</li><li>Assists SME and IT Supervision with deployment of network communications systems and upgrades, assists other groups with troubleshooting, analysis, and reports network conditions as needed to team and supervision.</li><li>Completes monthly mileage report through STARS application for approval by supervision; accurately maintains and documents mileage sheets.</li><li>Critiques and reworks network designs as needed working with SME and supervisor, surveys locations and analyzes field systems setups with equipment and infrastructure wiring orientation; consider system user experience with our department LAN and our departments long term maintenance issues with wiring and LAN communications equipment.</li><li>Troubleshoots network devices such as routers, switches, and access points and network ports on our LAN switches. Inspects data traffic type, utilization. and uptime. Troubleshoots connection issues with system users' devices.</li><li>Updates and modifies configuration templates and routine process notes.</li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Considerable knowledge of <ul><li>IT equipment and diagnostic tools;&nbsp;</li><li>principles and techniques of systems analysis, design, development and programming;&nbsp;</li><li>principles of information systems;&nbsp;</li><li>principles and theories of business and planning functions;&nbsp;</li><li>programming languages;&nbsp;</li><li>capabilities of computer technology;&nbsp;</li></ul></li><li>Knowledge of <ul><li>methods and procedures used to conduct detailed analysis and design of computer systems;&nbsp;</li><li>principles and techniques of software generation and programming;&nbsp;</li><li>practices and issues of systems’ security and disaster recovery;&nbsp;</li><li>computer operating systems;&nbsp;</li><li>project management principles and techniques;&nbsp;</li><li>principles and techniques of business information systems re-engineering;&nbsp;</li></ul></li><li>Considerable <ul><li>interpersonal skills;&nbsp;</li><li>oral and written communication skills;</li><li>skill in technical problem solving;&nbsp;</li><li>skill in logic and analysis;&nbsp;</li><li>skill in problem solving;&nbsp;</li></ul></li><li>Skills in project coordination;&nbsp;</li><li>Considerable ability to <ul><li>analyze, troubleshoot and resolve data communications problems;&nbsp;</li><li>write, test and debug computer programs;&nbsp;</li><li>use programming development tools;&nbsp;</li><li>prepare manuals, reports, documentation and other written materials;&nbsp;</li><li>identify, analyze and resolve complex business and technical problems;&nbsp;</li></ul></li><li>Ability to analyze and debug complex software programs.</li></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> Six (6) years of experience in information technology (IT) operations, programming, systems/software development or another IT-related support area. <h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4> One (1) year of the General Experience must have been performing professional information technology work in such areas as:&nbsp; installation and support of microcomputer hardware, software and operating systems; analysis, design and development of information systems; network hardware and software installation and support; network hardware and/or software problem diagnosis and resolution; performing any closely related professional IT function.&nbsp; NOTE: For state employees this experience is interpreted at the level of an Information Technology Analyst 1. <h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4> <ul><li>College training in management information systems, computer science or information technology-related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.</li><li>A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience.</li></ul> <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Experience installing and maintaining software and licensing for network monitoring system applications such as SolarWinds Engineer’s Toolkit, Kiwi CatTools and Cisco Security Analytics (former StealthWatch)</li><li>Experience processing service orders and performing service removals with assigned cable service account representative for construction field offices and permanent CTDOT locations; maintaining service account records; updating CTDOT Accounts Payable unit with installation and removal of services; assisting Accounts Payable with payment of invoices to help resolve issues and delinquent accounts.</li><li>Experience configuring routers, switches and wireless controllers and wireless access points.</li><li>Experience with O365 (Microsoft Excel, Word, Forms, Visio, etc.) or equivalent products.</li><li>Experience inspecting wiring and installing appropriate Cat 5/6 cable patch cords; installing and connecting fiber cable to routers, switches and patch panels; inspecting jacks after wiring has been completed by vendor or department’s facility personnel and re-terminate as needed; use of Fluke meter (or similar) to test wire and jack connections, range distances; noise quality, patch panel ports, routers, switches, printers and servers.</li><li>Experience with network protocols and services, specifically DHCP (Dynamic Host Configuration Protocol) and DNS (Domain Name System), and their role in IP networking.</li><li>Experience with IP subnetting and addressing and experience generating subnets to accommodate host/client requirements.</li><li>Experience deploying, developing, reading, utilizing and updating access control lists (ACL) with routers and switches.</li></ul> <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.&nbsp; As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

IT Data Network Communication Analyst(Information Technology Analyst 2 (40 Hour))

<h4>Introduction</h4> The State of Connecticut, Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS)&nbsp;is seeking applications from experienced individuals for the position of&nbsp;Customer Success Manager&nbsp;(Information Technology Manager 2)&nbsp;to join our team in Hartford, CT. This position will primarily service the Office of Early Childhood (OEC) and the State Department of Education (SDE).&nbsp; WE CAN OFFER YOU: <ul><li>Visit our&nbsp;new&nbsp;State Employee Benefits Overview&nbsp;page!</li><li>Work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers.&nbsp;</li><li>Professional growth and development opportunities.</li><li>A healthy&nbsp;work/life balance&nbsp;to all employees.</li></ul> POSITION HIGHLIGHTS <ul><li>Full time, 40 hours per week</li><li>Monday through Friday</li><li>Standard hours 8:00 am to 5:00 pm with some flexibility based on operational needs</li><li>Located at 450 Columbus Blvd in Hartford, easily accessible for all commuters</li><li>This hybrid position is eligible to apply for telework in accordance with the Telework Policy. The Policy can be found&nbsp;HERE.&nbsp;&nbsp;</li></ul> THE ROLE Reporting to the Deputy Director of Agency Success, you will have responsibility for ensuring agencies get their business needs met through technology solutions. In your role, you will work directly with agency and BITS leadership. You will be embedded within an agency to understand and support the mission of the agency and serve as the primary point of contact for the agency into BITS. The Customer Success Manager will assist agencies with a strategic approach to meet agency needs and solve problems and represent their interests and priorities within BITS. Customer Success Managers may cover multiple agencies. Customer Success Manager duties include: <ul><li>Serve as a strategic partner with their assigned agency or agencies&nbsp;</li><li>Align information technology planning with the business strategy</li><li>Responsible for managing the relationship between agency leaders and BITS</li><li>Interface regularly with agency leadership</li><li>Distributing communication to and from BITS and agencies, including priorities, status, customer satisfaction and more</li><li>Building an in-depth understanding of agency goals, business, standards, policies and mission</li><li>Acting as the agency's direct point of contact and escalation with BITS</li><li>Work closely with agency and BITS management to ensure we meet the agencies' needs</li><li>Growing and developing a team of applications experts to better serve our customers</li><li>Overseeing application development, production support and quality assurance IT staff in service of the agencies</li><li>Facilitating agency initiatives and projects through architecture, digital and governance process</li><li>Devising creative solutions on how to leverage technology to meet business needs</li><li>Coordinate the use of key people, resources, technologies, process, and capabilities to reach agency strategic goals</li><li>Manage IT budget and purchasing in coordination with agency fiscal teams</li><li>Set an example by acting in ways that are consistent with shared department values</li></ul> Watch the video below to see what it's like to be a State of CT employee! <h4>Selection Plan</h4> For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e. Executive, Legislative, Judicial) to the other.&nbsp; PLEASE ENSURE THAT YOU LIST ANY JOB-RELEVANT LICENSES OR CERTIFICATIONS IN THE “LICENSES AND PROFESSIONAL CERTIFICATIONS” SECTION OF YOUR APPLICATION. To Apply: <ul><li>In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.</li><li>The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.</li><li>For Bridge positions, a respirator test may be required for certain locations.</li><li>Ensure that your application is complete and detailed before submitting it. In order to comply with&nbsp;Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.</li><li>Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.</li><li>In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting. </li><li>All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.</li></ul> FOR ASSISTANCE IN APPLYING: <ul><li>Please&nbsp;read&nbsp;or&nbsp;watch&nbsp;our&nbsp;Applicant Tips on How to Apply!</li></ul> Important Information After You Apply: <ul><li>This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.</li><li>Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.</li><li>Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.</li><li>Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.</li><li>Read through this helpful link to&nbsp;prepare for your interview.</li></ul> Connect With Us: <ul><li>Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact&nbsp;<a href="mailto:Jasmyn.Raymond@ct.gov" target="_blank">Jasmyn.Raymond@ct.gov</a>.&nbsp;</li><li>Follow the State of Connecticut on&nbsp;LinkedIn.</li></ul> <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> Within a state agency information technology division this class is accountable for the management and direction of information systems, applications development, systems maintenance, and similar information technology functions as well as technical and support staff. <h4>EXAMPLES OF DUTIES</h4> <ul><li>Plans, organizes and manages all operations and activities of an information technology services unit, division, function or location; responsible for meeting all data processing or information technology needs of the respective unit, division, function or location;&nbsp;</li><li>Establishes priorities for systems development and information technology projects in accordance with agency requirements;&nbsp;</li><li>Coordinates, plans and manages solution architecture projects;&nbsp;</li><li>Directs the planning, design and implementation of complex storage solution configuration;&nbsp;</li><li>Develops plans for future utilization information technology services in the overall agency program;&nbsp;</li><li>Within the financial resources of the agency ensuring the development of high quality, low-cost technology solutions aligned with the needs of the State and its agencies;&nbsp;</li><li>Aligns information technology planning with the business strategy;&nbsp;</li><li>Leads and influences the development of standards and decisions regarding changes to systems/applications;&nbsp;</li><li>Manages information systems activities within areas such as IT infrastructure and architecture, applications development, networks, computer operations and support;&nbsp;</li><li>Oversees information technology projects from conception to completion;&nbsp;</li><li>Works with leadership team to maximize cross-team contributions;&nbsp;</li><li>Leads information technology operations to ensure exceptional quality and timely response to all customer service issues;&nbsp;</li><li>Interfaces regularly with clients/customers;&nbsp;</li><li>Stays abreast of local, regional and national industry trends;&nbsp;</li><li>Understands the major economic, political, technological and competitive trends affecting technology;&nbsp;</li><li>To capture competitive advantages, searches out challenging opportunities to change, grow, innovate and improve;&nbsp;</li><li>Compares information technology with those of significant competitors and makes appropriate adjustments;&nbsp;</li><li>Coordinates the use of key people, resources, technologies, process, and capabilities to reach strategic goals;&nbsp;</li><li>Sets an example by acting in ways that are consistent with shared department values;&nbsp;</li><li>Fosters collaboration by promoting cooperative goals, building trust and enlisting others in a common vision;&nbsp;</li><li>Strengthens staff by providing choice, developing competence and offering visible support;&nbsp;</li><li>Focuses on continuous learning for self and staff;&nbsp;</li><li>Actively acknowledges individual and team accomplishments;&nbsp;</li><li>Leverages technological solutions to meet business needs;</li><li>Leads the recruitment and hiring of staff, including outreach, interview and selection</li><li>Performs related duties as required.</li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Plan and Deploy for Business Results, which includes the ability to develop and implement business plans, IT plans, budget plans, and human resource plans in order to maximize budget allocations, technology, personnel and other resources to achieve agency and program goals.</li><li>Lead Change, which includes innovation, the ability to be a creative problem solver and a strategic thinker, and the ability to recognize and develop opportunities to grow and develop information technology services in response to customers and a changing work environment.</li><li>Focus on Results and Quality, including exercising and promoting accountability, and the ability to analyze surveys, financial and other data, and use strategic planning and performance measurement techniques to continuously improve performance and maintain competitiveness.</li><li>Understand Customers and Markets, which includes the ability to establish customer satisfaction and loyalty, forecast and conduct market analyses, keep ahead of industry trends and incorporate “best practices” into information technology operations.</li><li>Lead People, including the ability to resolve conflict, communicate effectively, coach and train employees, recognize performance, and foster diversity and teamwork.</li><li>Build Coalitions, including the ability to explain and advocate facts and ideas in a convincing manner, to negotiate with individuals and groups internally and externally, to gain cooperation from others, and to identify the internal and external politics that impact the work of the organization.</li><li>Business Knowledge, including knowledge of the technical, professional, procedural and legal requirements of the specific information technology area.</li></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> Ten (10) years of experience in computer or network administration, architecture, operations, production control, systems development, information technology analysis and planning. <h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4> Two (2) years of the General Experience must have been in a supervisory capacity or one (1) year of the General Experience must have been in a managerial capacity. NOTE: For state employees this experience is interpreted to be two (2) years at the level of an Information Technology Supervisor or one (1) year at the level of an Information Technology Manager 1 or Agency Information Technology Manager. <h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4> <ul><li>College training in computer science, management information systems or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree.</li><li>A Master’s degree in computer science, management information systems or a closely related field may be substituted for one (1) additional year of the General Experience.</li></ul> <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Experience managing relationships between business leaders and Information Technology.</li><li>Experience as a strategic partner.&nbsp;</li><li>Experience leading an applications team.</li><li>Experience managing a portfolio of information technology (IT) application projects.</li><li>Experience problem-solving, decision making, and negotiating.</li><li>Experience communicating to all levels including executive leadership.</li></ul> <h4>SPECIAL REQUIREMENTS</h4> <ul><li>The Information Technology Project Manager is limited to the Department of Administrative Services, Bureau of Information Technology Solutions and Centers of Information Technology Excellence as identified by the statewide Chief Information Officer. Managers functioning in this capacity oversee a portfolio of large, long range or multiple on-going projects. The complexity of the assignment is determined by project scope, risk exposure, span of control, diversity of skill-sets and capabilities as well as the size of project budget and number of team members. They oversee all phases of projects from conception to completion utilizing PMI standards.</li><li>Incumbents assigned to positions designated to perform Information Technology Project Management may be required to possess Certification as a Project Management Professional (PMP).</li><li>The Solutions Architect is limited to the Department of Administrative Services, Bureau of Information Technology Solutions and Centers of Information Technology Excellence as identified by the statewide Chief Information Officer. Managers functioning in this capacity oversee all aspects of solution architect projects which includes the development of technology solutions and mapping business requirements to systems and technical requirements ensuring alignment with the enterprise architectural plan.</li></ul> <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.&nbsp; As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

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