Black Job Center
Business Analyst

Business Analyst

locationWestlake, TX, USA
PublishedPublished: 2/8/2024
Project Management / Professional Services
Full Time

The Role
The Analyst role is a crucial part of the Carrier Management Team as we look to help millions of Americans make Medicare decisions. You will support our team as we look to expand our business nationwide. Key attributes that make up a successful Analyst are highly motivated, “self-starters” with a sense of ownership and are driven to succeed. You are successful working individually as well as within a team structure.

The role will include analyzing data and market trends to meet business objectives, research on insurance carriers and state regulations, assisting in support to our sales team, sales team onboarding, updating guides, cheat sheets, and reference materials for the sales teams, and various other projects as they arise.

The Expertise and Skills You Bring

  • Bachelor’s degree or equivalent experience
  • Experience in project management, operations, and data analysis preferred
  • Proven experience in requirements gathering, process documentation, and business analysis
  • Proven analytical, critical thinking, and problem-solving skills
  • Experience in the healthcare industry or Medicare is preferred, but not required


  • Superb communication skills that include an ability to actively listen, ask clarifying questions, and show an understanding of the needs of the stakeholder
  • Ability to handle multiple tasks simultaneously and remain focused with a positive demeanor when faced with unexpected situations, demanding business partners, and/or changing conditions
  • Strong computer and application skills, including Microsoft Office, SharePoint, and Zoom
  • Ability to make recommendations based on data analysis
  • Ability to find opportunities to drive business and process improvements
  • Ability to translate business requirements to viable business solutions
  • Strong decision making skills and follow-through
  • A passion for collaboration and building productive working relationships with internal and external business partners
  • Excellent professional interpersonal skills
  • Enthusiasm, energy, execution, and eagerness to learn

The Team
The Carrier Management Team enables our sales team to be able to offer Medicare coverage solutions to our customers. We do this by partnering with insurance carriers, overseeing the licensing and contracting process, and developing our carrier relationships.  Fidelity Medicare Services provides customers with tools and advice to help them select and purchase Medicare coverage that meets their health and financial needs. We are a health insurance broker, selling plans from insurance carriers.

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@

Information about Fidelity Investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.