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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?This role is an exciting opportunity to shape the future of how American Express prioritizes, designs, and builds products that customers love while driving engagement, collaboration, and innovation across the enterprise. We are seeking an Associate, Program Manager to join Enterprise Digital and Data Solution's (EDDS) Value Co-Creation Team. Value Co-Creation (VCC) is an enterprise-wide initiative with the goal of transforming our ways of working together across Business, Product and Technology functions to drive enhanced customer value and business outcomes faster. Examples of new ways of working will include, but not limited to enhanced collaboration and co-creation across business, product, and technology through all stages of product development cycle; ensuring alignment with architecture frameworks and standards and SDLC controls; evolving investment portfolio planning, capacity management and execution oversight to enable the key tenets of the value co creation model. This Associate, Program Manager will be a member of the EDDS VCC Program Office which will work closely with the VCC Central office to provide program governance, measure progress against program metrics, support senior leadership EDDS Program updates, coordinate cross-functionally, and drive the overall transformation. The EDDS Program team will also be responsible for driving and delivering change management, education, and communications across EDDS to ensure successful adoption of the new ways of working across Business, Product, and Technology.&nbsp;Minimum Qualifications<ul><li>&nbsp;3+ years of project management, program management, and/or change management experience working on high priority, large scale, cross-functional strategic initiatives.&nbsp;</li><li>Experience navigating complex organizational structures and managing cross-functional stakeholder relationships. </li><li>Excellent organizational, communication, and time management skills. High-quality presentation skills with an attention to detail. </li><li>Ability to quickly adapt to change while continuing to make progress towards program goals. </li><li>Comfort interfacing with leadership and executive-level audience. </li><li>Demonstrated track record of driving results across multiple channels and initiatives in a fast paced and dynamic environment. </li><li>Foundational and working knowledge of product development life cycle and agile delivery methodologies.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Associate -Digital Portfolio Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) enables businesses globally to pay for and finance what they need to grow their businesses. GCS provides a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.As our customers are changing the way they work and pay, we have been evolving with them by developing B2B partner-embedded and automated payment solutions so that we are seamlessly coordinated into customer ecosystem. The B2B Solutions team is focused on building a new business model, key partnerships, value propositions, and go-to-market plans that will address all customer segments, from Small Businesses to Large and Global clients, to create new opportunities for us to capture B2B spend through these ecosystem partners, such as AP Automation partners, Accounting and ERP software providers, as well as procurement platforms &amp; networks. This business has doubled in customers and volume over the last few years and requires focused attention on customer experience management and overall roadmap prioritization and planning.How will you make an impact in this role?As such, the Senior Manager, Digital B2B Product Risk Assessment and Management will focus on supporting an enterprise-led Platform Transformation initiative, which will drive the modernization of the platforms and systems that support the B2B Solutions products and will change the customer experience to align with such platform upgrades.&nbsp; This is high-priority initiative with high visibility across the organization and which will generate significant financial benefit to the company.Key Responsibilities:<ul><li>Lead PMO activities to support the delivery of a robust operational Change Management agenda that will support the technical delivery of the upgraded platform.</li><li>Work collaboratively and proactively with the B2B Solution Product team and other key business partners and stakeholders to ensure that all deliverables are completed within the deadlines.</li><li>Maintain structure and governance around managing and tracking the delivery of requirements, maintaining accountability across requirement owners, and ensuring action items are delivered in its entirety and in a timely fashion.</li><li>Create and maintain tools to document, track, and report progress, including a detailed and comprehensive Project Plan.</li><li>Facilitate team collaboration and maintain a regular cadence of meetings to review progress and troubleshoot issues.</li><li>Facilitate interactions between Product and key stakeholders across functional teams (e.g. GCO, Compliance, OE) to help drive issue resolution and decision making.</li><li>Work collaboratively with the B2B Solution Product team and other key business partners to support the preparation and delivery of reporting decks, and any additional documentation needed for regular updates to the B2B Solutions senior leadership team.</li><li>Identify dependencies and downstream impacts to other products, processes and platforms within the B2B Solutions ecosystem, and ensure that such dependencies and impacts are accounted for within the project plan.</li></ul>Minimum Qualifications<ul><li>Superior Project management skills (ability to balance multiple priorities with close attention to detail and deliver high quality output).</li><li>Proven track record of solving complex business challenges, showing the initiative required to figure out solutions and navigate ambiguity to chart a path forward.</li><li>Drives results and operates with a high sense of accountability and professionalism.</li><li>Strong relationship management skills across a diverse network, including collaborating with and influencing partners both in-person and virtually.</li><li>Strong collaboration and influencing skills with demonstrable experience leading or working with cross-functional teams.&nbsp;&nbsp;Proven ability to influence without direct authority.</li><li>Analytical, with proficiency in qualitative and quantitative analysis.</li><li>Strong communicator with effective interpersonal, oral and written communication skills</li><li>Can operate autonomously, prioritize effectively and make decisions quickly.</li><li>Can create effective and visually empowering presentations.</li><li>Embraces a culture of “we” and lives by the Blue Box values.</li><li>Bachelor’s Degree in related field</li></ul>Preferred Qualifications<ul><li>Financial services-related experience, specially within product, operational risk, project management, and operational process management.</li><li>MBA/Master’s degree in related field preferred</li><li>Familiarity with Amex GCS business</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Digital Product Management (PMO)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex.The Program Manager directly supports the Vice President of IT / IS Risk Management and will be a key member of the leadership team. This role is responsible for a broad range of activities including employee communications, organization, planning, and execution of activities to ensure the objectives of the VP and portfolio are met.The ideal candidate will be a highly motivated self-starter who is able to provide strategic thought leadership and lead projects with limited guidance. The individual will partner with the leadership team in business planning and strategic initiatives. Additionally, the incumbent is expected to provide broad insight and thought leadership around various initiatives. The position requires flexibility and ability to effectively function in a dynamic environment, including the ability to address ad hoc projects that arise based on developing business needs with urgency while balancing other priorities.&nbsp; Preference for a strong, manager-level candidate with superior organization, communication, decision making and planning skills.&nbsp;Key Responsibilities:<ul><li>Independently manage special projects/ activities and directly manage certain day-to-day issues on behalf of the Vice President, IT / IS Risk Management</li><li>Work collaboratively and closely with other Program Managers to advance broader Tech Risk initiatives</li><li>Create comprehensive executive level presentations</li><li>Deliver a broad range of communications including technology strategy updates, Town Hall presentations, and employee communications</li><li>Manage business planning and operational processes (e.g., Leadership meetings, PMP process, cost center management, and goal setting metrics)</li><li>Drive organizational optimization and business process improvement</li><li>Act as a central point of contact for urgent business issues</li><li>Balance the management of day-to-day business priorities along with long-term strategic deliverables</li><li>Collaborate with the various constituencies across the Company in order to accomplish tasks on behalf of the VP and their leaders</li><li>Act as a mentor and coach for colleagues and assist them in solving business problems</li><li>Drive organizational optimization and business process improvement</li><li>Execute on operational risk activities such as conducting risk assessment with the business, mapping of processes, identification of risks, and definition and testing of controls</li><li>Engages and Coordinates audit related activities</li><li>Keeps abreast of Regulatory changes and requirements.</li></ul>Required Qualifications:<ul><li>Outstanding leadership and relationship building skills with proven ability to influence without authority across peers and superiors and drive projects with little direction</li><li>Ability to work well under pressure, adapt to changing circumstances, make decisions quickly and juggle multiple priorities simultaneously</li><li>Active listening skills, summarization skills and lateral thinking to uncover and react to emerging opportunities</li><li>Proven decision making &amp; problem-solving capabilities with strong follow up skills and attention to detail.</li><li>Strong sense of integrity and ability to deal with issues and subject matter in ways that requires considerable sensitivity, discretion and judgment.</li><li>Exemplary communication skills – written and verbal as well as strong ability to influence leaders and drive change</li><li>Demonstrated ability to create and explain analysis of complex problems</li><li>Strong project management skills with proven record of leading complex, large-scale, cross-functional initiatives</li><li>Ability to understand, analyze data and produce meaningful conclusions</li><li>Demonstrated ability to learn quickly, work effectively in ambiguous situations, and a willingness to take charge and drive results</li><li>Demonstrated ability to remain calm under pressure and be flexible when faced with changing priorities</li><li>Bachelor's or Master's Degree (or has equivalent work experience) preferred</li><li>Certified in either CISM or CRISC preferred</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Information Security Manager/ Program Manager-IT Risk Management

EILEEN FISHER creates simple, sustainable, timeless clothes designed to work together as a system. We make our clothes with intention, supporting people to build their wardrobe meaningfully each season. And we make our clothes to last—and then take them back through our Renew team to be reworn and loved again, or through our Waste No More team, to be remade into entirely new felted designs. We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to cultivating conditions that empower people. It’s all part of our commitment to doing business in a way that helps build a better industry. And a better future. EILEEN FISHER is one of the largest women’s fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability, and transparency.Values Statement: As a founder led Company, our values are deeply embedded in and shape our culture. Our values are a shared responsibility embodied in every position and are intended to be woven into all that we do; how we approach our work and how we interact with one another. Our values support our commitment to Diversity, Equity + Inclusion, and our commitment to Sustainability guides us to protect our limited natural resources, fight climate change, support human rights and social impact, and inspire the fashion industry to embrace circularity. • We are authentic • We thrive in connection • We trust each other • We innovate through creativity • We are committed to the health of the whole • We are united by purposePosition Summary:*This is a Part-time role**Must be willing to work a flexible schedule that includes evenings, weekends and some holidays*&nbsp; As an EILEEN FISHER Customer Service Associate, you will ensure a seamless customer experience across Retail, Wholesale and Direct to Customer (DTC) business channels. Multitasker- provide excellent customer support within all areas of the Customer Service Department via telephone, online chat and written communication (email). Tech savvy with the ability to utilize multiple systems within the EILEEN FISHER network. Summary of Duties and Responsibilities: • Answer and follow through on Customer Service telephone calls via the CS Call Center (Zendesk). • Utilize multiple Customer Service systems to research and resolve customer needs. • Retrieve and reply to incoming customer emails and live chats within designated response time. • Team with appropriate EF departments to resolve customer issues. • Reply to customer return and exchange inquires within designated response time. • Forward feedback regarding customer contact to appropriate EF department.• Review Sustainability initiatives and updates to ensure awareness of priorities. Share these initiatives due to the global importance at EILEEN FISHER and value offering to customers. • Commitment to Diversity, Equity and Inclusion (DEI) initiatives and priorities. Approach all conversations with a great balance of inclusivity and professionalism. Give space for others to be themselves, feel welcome, supported and safe to share openly. • Assist customers with website navigation, order entry, etc. • Process and communicate all order status change/cancellations. • Communicate and follow up with order issues, backorders, special orders, etc. • New system training as well as reiterative training on Customer Service-related systems • Assist and support Customer Service and other EF Departments with other tasks, projects and assignments as needed.PERFORMS OTHER RELATED DUTIES AND ASSIGNMENTS AS REQUIRED.<h4>Required Experience</h4>Education: College degree preferred, can also be offset by experienceRequired Skills &amp;Experience: • While performing the duties of this job, employees are regularly required to be in front of a computer with a wired headset for extended periods of time. • Strong customer service skills, excellent written and verbal skills. Ability to work independently and as part of a team. Computer proficiency required: Must be highly proficient in Web based programs, Microsoft Office software including Word, Excel, PowerPoint, Outlook, and Internet navigation. • Occasional visits to an office or store location for training and education are required.Desired Experience: Experience in retail, contact center and/or service-related industry beneficial. Should be comfortable learning and working with multiple customer service systems. Experience with customer service software a plus.Home Office Requirements: Private, secure, distraction free workspacePerformance Standards: Meet measurable departmental and individual goals for calls, chats, tickets. Maintain a 70% dept SLA on calls.Work Schedule: Please note EILEEN FISHER Customer Service operating hours are subject to change based on evolving business needs. Candidates must be willing to work a flexible schedule that includes evenings, weekends and some holidays.The hiring salary range for this role is $17.00-$19.00/hr. dependent upon experience and qualifications.&nbsp; In addition, we offer competitive benefits including a generous clothing allowance and a wellness reimbursement program.EILEEN FISHER, Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

Eileen Fisher

Customer Service Associate (Remote in U.S)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Enterprise Digital &amp; Data Solutions (EDDS) organization powers the world's best customer experiences through innovative data, digital and marketing products and solutions. As a team we are focused on driving engagement, satisfaction, and revenue through a combination of best-in-class user experiences and compelling features. We have a global remit and, with our partners across the company, we bring the best of American Express’ payment and related services to life through digital experiences.The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Enterprise Digital &amp; Data Solutions (EDDS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions.We are looking for a high performing&nbsp;Manager/Senior Manager, Digital Portfolio Management who has a strong presence and effective communication skills and can juggle multiple workstreams in a cross-functional team. As you will be working on the Martech &amp; Communication Portfolio with a focus on Intake and Prioritization of initiatives across the Marketing, Global Email Marketing, and Enterprise Outbound Ecosystem&nbsp;and capabilities requests from across the enterprise. You will be expected to apply lean portfolio and systems thinking to strategy, investment funding, capacity, reporting and agile operations. The ideal candidate will work to help manage stakeholder relationships by increasing transparency and predictability in capacity and delivery.&nbsp;They will help the team to define and implement strategic outcomes with BU partners and partner effectively across the Marketing Portfolio Team with product, operational, and Engineering Teams to facilitate PI Planning, manage Intake and Prioritization, and track the progress of individual initiatives and the larger Martech &amp; Communication Portfolio - all while maintaining a positive attitude and sense of humour in the face of challenges.Key Responsibilities:<ul><li>Partner with the Portfolio and Product leads in EDDS and Enterprise Platforms to manage Intake and Prioritization, Planning, and Delivery across the complex Marketing Ecosystem.&nbsp; </li><li>Collaborate and partner across ECMX, Technology, and Marketing to ensure ongoing operational and organizational support of key initiatives.</li><li>Help to develop and deliver stakeholder communications/communication plans regarding ongoing priorities, statuses, and key decisions requiring alignment to both Internal and External partners.</li><li>Drive an improvement in enterprise outcomes and key results by facilitating proper prioritization and accelerating delivery across the Martech &amp; Communication Portfolio.</li><li>Demonstrate a willingness to continually learn, challenge the status quo, and implement new or enhanced Product, Execution, and Portfolio Management processes within a dynamic and highly matrixed environment.</li></ul>The&nbsp;Manager/Senior Managerwill:&nbsp;<ul><li>Help oversee our prioritization process for project intake &amp; delivery to align our efforts with broader blue box initiatives in support of own long-term roadmap. Build &amp; manage relationships with key partners in Marketing, Technology, Product and the LPMs to perform Intake, Prioritization, and Impact Assessment while setting expectations &amp; driving results.</li><li>Document current processes to help define the future-state and develop roadmaps by partnering with stakeholders across product platforms and executional teams within the American Express organization.</li><li>Proactively drive recurring communications and executive materials on status of ongoing priorities, status, and key messages and decision requiring alignment.</li><li>Monitor &amp; track progress of ongoing initiatives within the Portfolio, maintain a ranked initiative backlog, and document best practices to help streamline future efforts in prioritization and communication with internal and external partners. </li><li>Synthesize complex ideas and business matters into compelling yet educational presentations for various audiences ranging from tech/product owners to leadership team and decision makers.&nbsp;</li></ul>Qualifications:<ul><li>Minimum of 5 years experience working in project, portfolio, product or program management, or operational experience </li><li>Experience with enterprise collaboration tools (JIRA, Confluence, Airtable)</li><li>Demonstrated ability to bring organization to multi-layered and complex processes</li><li>Demonstrated ability to self-start, carve opportunities out of ambiguity and operate with a high degree of independence.</li></ul><ul><li>Experience working with Agile product development methodologies, program and project management</li><li>Excellent collaboration and relationship management skills, with experience influencing and coordinating across internal or external partners to deliver business goals</li><li>An engaging, resilient, and optimistic spirit.</li><li>Knowledge and experience of the marketing processes, common platforms and tools</li><li>Experience in developing &amp; analyzing reports for investment planning is a plus.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Digital Portfolio Management

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the US Consumer Control Management Governance team is to establish the Operational Risk and Controls strategy for US Consumer set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.US Consumer Control Management is looking for an Analyst of Governance focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Sr. Analyst, US Consumer Services Governance will:<ul><li>Support Operational Risk Reporting and Analytics functions within Governance group for US Consumer Services business.</li><li>Track certain operational risk issues with KRI limits and risk appetite for US Consumer to ensure operational risks are managed within agreed thresholds</li><li>Support the implementation of parts of the operational risk framework to enable effective risk management and decision making in the Business unit.</li><li>Assists in the development of portions of BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs.</li><li>Support the&nbsp;ad hoc internal and external exam management process, working with the Enterprise functions (e.g., data request compilation)</li><li>Review processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials.</li><li>Assist to develop and issue basic level reporting “” to monitor the performance of risk management initiatives within Business unit.</li><li>Identify trends, themes, insights that indicate emerging operational risks by analyzing data and trends and share insights, better practices, themes, etc. across the enterprise.</li></ul><h4>Minimum Qualifications</h4><ul><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities.</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards.</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.</li></ul><h4>Preferred Qualifications</h4><ul><li>Bachelor’s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li></ul><ul><li>Experience in at least one of the following:&nbsp;</li></ul><ul><li><ul><li>Translating operational risk strategy and programs into performance trends and themes</li><li>Developing compelling reporting materials and insights regarding risk management performance and adherence to guidelines and standards</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds.</li><li>Performing or supporting an audit or review of operational processes, risks, and controls&nbsp;</li></ul></li><li>&nbsp;Advanced PowerPoint and Excel skills, including extensive formula and pivot table creation.</li><li>Ability to take initiative and work within ambiguous situations. High degree of resourcefulness and the capacity to lead with a solution-based approach.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Control Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. Global Commercial Services&nbsp;(GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with large and enterprise companies to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools.&nbsp;&nbsp;The Manager of Business Development we seek will be responsible for advanced level strategic business-to-business sales of commercial card and supplier payment solutions within the Healthcare and Higher Education industries, generating profitable billings through new customer acquisition.This role serves to drive top line growth and results for the entire sales cycle, including building and developing senior-level relationships, setting the sales strategy, and negotiating with the prospect for profitable new business.&nbsp; Success will be measured by achieving sales targets and by demonstrating strong leadership skills.&nbsp; Business Development Managers will deliver a minimum of 100% quota, while developing a pipeline of prospects. The Large Enterprise Vertical Business Development Team is focused on acquiring and growing American Express business with US Healthcare &amp; Higher Education organizations with annual revenues of $250M+.&nbsp; Many of our current and prospective clients have a national, complex presence.&nbsp; The successful candidate must reside in NY, NJ, OH metro area.Job responsibilities:·Acquire New Sales from prospective Healthcare &amp; Higher Education clients with annual revenue of $250M+ in a multi-state region.·Achieve Sales Charge Volume targets.·Execute advanced-level, strategic B2B sales.·Sell core American Express solutions.·Spend significant time on prospecting, ensuring implementation of accounts, and managing new signings through the first 13 months of Booked Charge Volume.·Sell with integrity and appropriately track prospect data to ensure a coordinated and consistent client experience, in alignment with compliance and internal partner business requirements.Minimum Qualifications:·A minimum of 5+ years outside sales in a B2B sales environment with previous experience selling to large and enterprise level clients. Preferred experience includes: Payments, Fintech, e-Commerce, Healthcare.·Proven success in advanced level consultative sales, negotiations, leadership, and closing skills is required.·Thorough knowledge of successful consultative selling techniques within Procurement, Treasury, Accounts Payable, Finance related to supplier payments.&nbsp;·Extensive experience with complex sales planning and execution:from generating leads through aggressive cold calling, fostering the relationship, uncovering the needs, delivering the value, closing the business, negotiating agreements, and implementing a successful program.·The candidate must be focused and competitive with a strong drive to over-achieve.·Excellent time management and organizational skills are a must.·Strong written and verbal skills with the ability to analyze and solve problems.·Heavy cold calling experience required.·The candidate will possess strong presentation skills to effectively represent the Corporate Payment Solutions, Corporate Card and Corporate Purchasing Solutions to Procurement, Treasury and Finance executives.Salary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Business Development, Industry Vertical (Virtual - NY/NJ/OH)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.We are looking for a passionate, talented, and adaptable product manager to deliver the global acquisition vision for American Express Commercial Card in the U.S.In this role, you will define strategy and priorities, and deliver the roadmap, for orchestration and onboarding of Corporate &amp; Small Business Cards&nbsp;that are issued. You will partner with teams such as Marketing, Technology, and Analytics, to deliver value that directly contributes to the success of our company. You will anticipate capabilities needed to address regulatory requirements, streamline the application process, and simplify the jobs of our customer service team.You will do this by understanding the differences and similarities of our user’s mindsets and goals across markets and channels.&nbsp;You have a real passion for using technology to build user-centric solutions to challenging problems, for bold decision-making, and for innovation. You enjoy being challenged and being part of a collaborative, diverse, and inclusive team, and you seek every opportunity to learn.How will you make an impact in this role?<ul><li>Developing product roadmaps, based on vision, strategy and goals that you will contribute to forming</li><li>Owning key stakeholder relationships across marketing and program management </li><li>Owning and contributing to product discovery by forming hypotheses, defining objectives and key results, and assessing options that best balance cost-benefit to achieve defined outcomes</li><li>Partnering with Solution Managers to define scalable solutions that meet current and future product needs</li><li>Creating and maintaining a feature backlog, defining scope, and prioritizing features and user stories that maximize value and deliver against the product strategy and goals</li><li>Delivering throughout the product lifecycle by leading sprint planning and product release plans, creating clear sprint/increment goals, and managing delivery of features through the development lifecycle</li><li>Monitor product performance against targets, adapting the backlog priorities to ensure delivery against the product goals</li><li>Identifying opportunities to reduce friction, and increase automation and approval rates, to generate incremental revenue via product enhancements </li><li>Improving efficiency, scale, and time-to-market by leveraging and enhancing our global platform architecture, in partnership with technology and other acquisition product teams</li><li>Leading, coaching, and developing a product analyst</li><li>Improving efficiency of planning and delivery by contributing to process and working practice improvements</li></ul>Qualifications<ul><li>Product Management experience in an Agile environment, working directly with scrum teams</li><li>Highly organized, detail oriented with a proven ability to manage multiple workstreams and solve complex problems</li><li>Excellent communication and collaboration skills. Able to simplify complex ideas, navigate cross-functional teams and build relationships, influence decisions, and deliver on shared objectives</li><li>Demonstrated ability to analyze data and processes to identify creative solutions and drive incremental improvement</li><li>A good balance of technical knowledge and business acumen</li><li>Driven, curious and diligent problem solver with a willingness to learn, challenge the status quo and collaborate to make an impact</li><li>Experience working in a regulated environment with an understanding of compliance, control, data governance and integrity processes is a plus</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Why you will love working hereGlobal Advertising and Brand Management (GABM) creates worldwide demand for American Express products and services at best-in-class levels, driving business through innovative marketing, messaging, partnerships, and experiences. Our enterprise vision to provide the world’s best customer experience every day has set a high bar for all that we do in GABM. The Marketing Transformation team is focused on modernizing marketing across the Enterprise.What you will doWe’re proud to offer innovative frameworks, tools and platforms that help making marketing at American Express smarter, faster and better. To help us continue to grow, we are in search of an experienced product manager to lead the Amex Brand Box, our global brand site (brand.americanexpress.com). As an ideal candidate, you will have a keen eye for gaps in current landscape and the innovative mindset to fill them in collaboration with global Enterprise partners including Brand management, marketers and GNS. You’re a highly skilled marketing product manager with a proven ability to develop impactful strategies from conception through launch.<h4>Responsibilities</h4><ul><li>Continue to evolve and modernize marketing tools and platforms by putting the marketer’s experience at the center </li><li>Collaborate closely across the Enterprise, to drive the execution of all product lifecycle processes for platforms and tools, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and launch to ensure success for the entire organization</li><li>Maintain a best-in-class Brand platform including owning roadmap of new content and product enhancements including GenAI integration</li><li>Manage all operations concerning the Brand Box, American Express’s Global Brand site, including access management and ongoing editing and site maintenance </li><li>Partner with operational excellence to ensure third party meets all on-going Amex security standards </li><li>Develop and execute training and best practices for content owners of the Brand Box</li><li>Collaborate with GNS to deliver a bespoke, gated Brand Box to Issuing Partners </li><li>Manage relationship with Frontify customer success, including ongoing product feedback and testing the development of new product features </li><li>Partner with EDDS to enhance capabilities and drive next gen integrations</li><li>Design and execute site enhancements based on marketer and industry feedback </li><li>Be an advocate and driver of change and innovation, conducting road shows of the benefits of Brand Box</li></ul><h4>Skills and Qualifications:</h4><ul><li>Strong (5-7+ years) experience in a dynamic product management role where you oversaw all elements of the product development lifecycle</li><li>Be transparent about your prioritization and roadmap process.</li><li>Solution oriented partner, who looks for best holisitic solution</li><li>Be a ruthless prioritizer while balancing the needs of customers and stakeholders.</li><li>Bring evidence-based decision-making to your strategy and communications</li><li>Be a problem solver: Break through roadblocks in the organization and bring solutions. </li><li>Advanced verbal and written communication skills, and a proven ability to influence decision-making at all levels within an organization without formal authority</li><li>Strategic thinker who can translate product plans into marketing goals and initiatives</li><li>Experience leading cross-functional teams across several domains, acting with empathy whilst achieving aggressive goals</li><li>Bachelor’s degree in marketing, product management or design</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities\</li><li>Access to Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to develop their career through innovative learning experiences and opportunities that foster collaboration and knowledge sharing across the enterprise. </li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Brand Box Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Executive Assistant to the VP, Product Inclusion and Portfolio Management. Responsible for providing an exceptional standard of support for VP and team, will work autonomously and efficiently, anticipating the leader’s needs and “connecting the dots” behind the scenes. Looking for candidate that is highly energetic, organized, flexible and credible and used to working in a fast, and at times high pressure environment with numerous conflicting priorities.&nbsp;This role will report into Vice President, Product Inclusion and Portfolio Management.This role will support three Vice Presidents.Primary Responsibilities<ul><li>Organization of complex calendar management using high level of integrity, managing across senior business partners, dispersed locations and differing time zones.</li><li>Arranging meeting rooms, video and audio conferencing as well as coordinating team meetings, activities and other events.</li><li>Booking complex international travel itinerary with knowledge of Amex travel booking tools, preferred vendors and associated policies.</li><li>Ensuring timely preparation and processing of expense reports; tracking and processing of invoices; review expenses submitted to leader and highlight any out of policy spend.</li><li>Organizing new starters first days, workstation, PC’s, stationery, and all HR/PeopleSoft administration. Helping to co-ordinate recruitment and development activities.</li><li>Assisting with timekeeping and payroll duties, organization charts and completing cost-centre reconciliations</li><li>In conjunction with other Executive Assistants, organize and coordinate activities associated with Town Halls, Senior Management visits, and other employee-related activities and events.</li><li>Support of adhoc special project which may be confidential and sensitive in nature.</li><li>Support Employee Engagement initiatives, Sr. Leader / team updates and other Digital Portfolio &amp; Program Management-related projects as needed.</li></ul>Required Qualifications<ul><li>Ability&nbsp;to work under pressure, to tight deadlines and with strong attention to detail.</li><li>Strong maturity with ability to effectively prioritize VP office responsibilities.</li><li>Ability to work under minimal direction, manage multiple priorities, make sound decisions, and maintain discretion and confidentiality of sensitive information.</li><li>Team player who is dependable and enthusiastic.</li><li>Strong PC skills in MS Office applications (e.g. Word, PowerPoint, Excel) and Outlook (will work with VP’s email).</li><li>Excellent communication skills, both written and oral; strong interpersonal, influencing, and collaborating skills.</li><li>Proficiency in American Express applications, including but not limited to Concur Expense Management, Ariba Buyer, eHR, Payroll, Brassring, and the IT Service Catalog.</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

57 Project Management / Professional Services Jobs in New York