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<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: 1601 Washington StreetPosition Summary: Primarily performs all registration and scheduling related activities in the South End Patient Access Department. This includes the delivery of exceptional customer service and the accurate and comprehensive collection, verification, and of demographic, insurance, and account information. In addition, the PAC supports various clinical department operations by answering incoming calls to the South End, performing primary functions such as appointment scheduling, coordinating refill requests, appropriately screening of calls that need to be transferred to a nurse, messages to providers, and outreach calls to patients by provider request. As a member of the Patient Access team, your goal is to maximize health center revenues through accurate comprehensive demographic, and account information and verified insurance coverage while facilitating efficient patient flow within the South End Location. A successful candidate would demonstrates superior customer service, written and verbal communication, judgment and problem solving skills.Essential Duties &amp; Responsibilities<ul><li>Promotes a welcoming environment, being mindful of body language and side conversations, while consistently focusing on making patients feel welcomed by being attentive and responsive to their situation.</li><li>Communicates accurately and clearly to make sure patient/colleague understands information provided</li><li>Demonstrates the willingness to problem solve independently and the judgment to know when to seek assistance from others</li><li>Is responsive to feedback and demonstrates ability to apply feedback</li><li>Maintains a positive attitude</li><li>Adheres to Attendance, Punctuality, Dress code, Cell phone &amp; all NeighborHealth policies such as privacy, patient identification and infection control.</li><li>Maintain excellent punctuality and attendance.</li><li>Timely and accurate completion and submission of timesheets</li><li>Exhibits attentiveness at work by following NeighborHealth cell phone policy.</li><li>Attends and actively participates in staff meetings and trainings.</li><li>Maintains cooperative working relationships and builds team identity within the department, the Patient Access team and across the organization</li><li>Demonstrates self-motivation and independence by making optimal use of standby time</li><li>Understands the importance of covering all areas/tasks as needed to fulfill core departmental functions.</li><li>Verifies insurance per dept protocol using external insurance websites/portals and or RTE</li><li>Works within the scope of the departmental guidelines</li><li>Takes detailed messages and documents/sends via the appropriate communication tool</li><li>Proficient in the use of the electronic medical record (Epic) as it pertains to department-based workflows/guidelines as well as other electronic network tools such as Workday, Outlook, MyChart.</li><li>Reports delays in supply orders, safety and equipment problems, and malfunctioning or missing equipment.</li><li>Interacts in manner that is mindful of the individual by being sensitive to culture, age, gender and lifestyle</li><li>Strives to find common ground when interacting with patients and colleagues</li><li>SE PA Staff have a dual role: call center agents and registration staff. 50% or more of their time, they are functioning as call center agents.</li><li>Promptly answers all incoming calls via Touchpoint for the following queues: Main line, Primary Care, Hass Center, Nutrition, Vision, Patient Services, and Behavioral Health. Also assist with the COVID lines as needed. Back up agents for Women’s Health, Pediatrics and Recovery Services lines.</li><li>*plan to take service lines as prime agents</li><li>Meets departmental metric of completing 60-90 calls per day</li><li>Appropriately schedules, cancels, and or reschedules appointments for the following departments: Primary Care, Hass Center, Nutrition, Vision, Patient Services, Behavioral Health,, and the COVID Department</li><li>Appropriately creates telephone and refill encounters and routes to the appropriate pools</li><li>Appropriate create COVID lab orders in Epic and create negative test result letters as needed</li><li>Appropriately refers patients to other departments when required and announces all warm transfer calls, in accordance to guidelines, to assure optimal delivery of customer service&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Knowledge of “red flag”/urgent symptoms; know when immediate nurse involvement is needed&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Assists in escalated complaints that are not specifically requesting a supervisor and creates CRMs&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Follows the check in/registration guidelines</li><li>Follows check out guidelines when at the Hass, covering in BH/Dental/Vision departments in person</li><li>Process co-pay, self-payment posting as appropriate and cash handling following NeighborHealth protocol</li><li>Monitors waiting rooms when covering Registration</li><li>Process UDS, Privacy Notice, Consent to Bill/Treat forms, Care Partner forms, PHQ9, MVA/WC forms.</li><li>Faxing sorting and distribution</li><li>Complete pre-registration WQs for Primary Care (includes WH and Pedi), Nutrition, Vision, BH, Dental, Recovery Services, Neurology, Acupuncture, and Pedi Asthma</li><li>Complete the telehealth reports for all departments/providers at South End</li><li>Completes the Nutrition WQ/outreaches in the SE Internal WQ</li><li>Completes the in basket/staff messages request from providers</li></ul>EDUCATION: <ul><li>High School Diploma or G.E. Equivalent required.</li></ul>EXPERIENCE:<ul><li>One year of customer service experience previous experience in health insurance or medical setting strongly preferred.</li></ul>SKILLS/ABILITIES:<ul><li>Bilingual in English and Spanish required. </li><li>Demonstrates ability to work in a fast paced environment performing multiple tasks simultaneously.</li></ul>Benefits:<ul><li>Medical, dental, and vision coverage</li><li>Life and disability insurance</li><li>401(k) retirement plan</li><li>Tuition reimbursement</li><li>Flexible spending and transportation accounts</li><li>Paid holidays, vacations, sick, and personal time</li><li>Generous staff development benefit</li><li>Excellent malpractice coverage</li><li>Pet insurance</li><li>Free parking</li><li>And much more</li></ul>

East Boston Neighborhood Health Center

Coordinator Patient Access SECHC

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: PediatricsAll Locations: East BostonPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines. Schedule: Monday-Thursday, 4pm-9pm and Saturdays 10am-2pm and includes flexibility based on department needEssential Duties and Responsibilities:<ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>Benefits:<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range19.55 up to 29.33 based on experience

Coordinator Patient Access

Great opportunity exists for a Residential Rehabilitation Coordinator in our Mental Health Residential Program in&nbsp;Quincy.&nbsp; In this program, adults with mental illness share a home in the community.&nbsp; Our residential staff supports them to reach their goals by teaching them daily living skills to move them toward independence, assist in management of their psychiatric symptoms, ensure their physical health, and improve their quality of life!Join our&nbsp;dedicated team&nbsp;and play an essential role in enabling&nbsp;adults with mental illness&nbsp;to live as actively and independently as possible!!CURRENT CPR AND MAP CERTIFICATIONS HIGHLY DESIRABLEResponsibilities:<ul><li>Advocate for client caseload</li><li>Develop, implement, and monitor treatment plans</li><li>Oversee medication management</li><li>Fiscal management of funds</li><li>Primary liaison for service providers, family, and guardians</li><li>Use of an electronic health record system for client notes</li></ul>&nbsp;&nbsp;We offer a competitive salary and a great benefit package!<ul><li>Tuition remission program - 100% tuition for undergraduate coursework in a&nbsp;Massachusetts State College or University</li><li>Health/dental insurance</li><li>Generous paid time off</li><li>Various opportunities for career advancement</li><li>Commitment to provide quality training to our staff</li><li>Group discounts on cell phones, movie tickets and various club memberships</li><li>Company contributions to retirement plan</li><li>Company paid life insurance</li><li>Opportunities to attend in-service trainings and more…</li></ul> <h4>Required Skills</h4><ul><li>Excellent communication and writing skills</li><li>Time management and ability to organize multiple priorities</li><li>Ability to remain calm and de-escalate stressful situations</li><li>Good judgment and ability to problem solve</li><li>Dependability and flexibility</li><li>Ability to promote a teamwork environment and serve as a role model to other staff</li><li>Ability to form therapeutic relationships with challenging clients</li><li>Computer proficiency and ability to learn to use an electronic health record system</li><li>Must have a valid driver’s license, safe driving record, and access to a personal vehicle</li></ul> <h4>Required Experience</h4><ul><li>Minimum of one year Human Services experience and working knowledge of community based treatment, funding sources, and treatment regulations</li><li>BA/BS in Psychology or related field preferred</li><li>CPR/FA and MAP certifications will be required</li></ul>Aspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. &nbsp;We celebrate, support and promote diversity of thought, culture, and backgrounds.&nbsp; As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic.&nbsp; Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.

Aspire Health Alliance

Residential Coordinator, $19.50, RANDOLPH, (Sun-Thurs, 9-5 & Noon-8 varied schedule) $1500 Sign on Bonus!)

<h4>Company Description</h4>ABOUT:A subsidiary of Veolia group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Please visit our website&nbsp;<a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a><h4>Job Description</h4>&nbsp;BENEFITSVeolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.&nbsp; Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.POSITION PURPOSE: &nbsp;The Business Development Manager is responsible for identifying and developing long-term, integrated, energy services contracts and will lead the pursuit of new business opportunities by establishing strong relationships with existing and potential clients.PRIMARY DUTIES / RESPONSIBILITIES:<ul><li>Identify potential customers and develop relationships with key decision makers in the client organization in order to assess opportunities with the company.</li><li>Act as primary focal point with the client.</li><li>Manage and participate in proposal preparation, pricing and presentations to customers.</li><li>Formulate and write technical proposals reflecting the strategic approach towards developing a new project.</li><li>Lead negotiations with clients, including preparation of contracts and possible structuring of financing solutions.</li><li>Manage internal development activities including technical audits by Veolia development engineers.</li><li>Must serve as a close liaison with other members in the Veolia team (operations, finance, legal, insurance, risk management, etc.)&nbsp; throughout the entire sales process.&nbsp;</li><li>Assess competitor strengths, weaknesses and strategic direction.</li></ul><h4>Qualifications</h4>Education / Experience / Background<ul><li>Bachelor's degree in Engineering or related discipline</li><li>3 – 5 years’ experience in business development within the Energy &amp; Utilities or Engineering Services industry</li><li>Proven experience working in the Northeast or Mid-Atlantic markets.</li><li>Knowledge of Energy Performance Contracting, Microgrids / Distributed Energy, Smart Buildings, or related consultative sales Working knowledge of building infrastructure systems, especially HVAC and hydronic systems</li><li>Hands-on project experience working directly with clients.</li></ul>Knowledge / Skills / Abilities<ul><li>Thorough working knowledge of financial aspects of business, creating financial models, and using database platforms.</li><li>Ability to build rapport with clients and listen to their needs in order to create customized client solutions.</li><li>Proficient in business development strategies, strong negotiation skills, and extremely driven to results.</li><li>Team player with excellent interpersonal and communication skills.</li><li>Ability to organize and manage multiple deadlines Adaptability to changes in the business climate.</li></ul>Required Certification / Licenses / Training<ul><li>Must have a valid driver's license.</li><li>P.E., CEM, LEED, and other Industry relevant certifications/trainings are a plus.</li><li>An advanced degree is desired but not required.</li></ul><h4>Additional Information</h4>DISCLAIMER:The salary, compensation and benefits information is accurate as of the date of publication of this notice. The company reserves the right to change this information at any time, subject to applicable law.We are an equal opportunity employer! All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Energy Services Business Development Manager

<h4>Company Description</h4>About Veolia North AmericaA subsidiary of Veolia group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Please visit our website&nbsp;<a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a>.<h4>Job Description</h4>Targeted Annual Pay Range: Minimum of $95,000.00 to a maximum of $110,000.00 based on experience and qualifications.BENEFITSVeolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.&nbsp; Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.POSITION PURPOSE: The Project Manager will be a collaborative member of the Project Management team within the Energy Management division of the Sustainable Buildings business unit.The Project Manager will be in charge of managing projects from initiation through completion. The Project Manager will lead internal cross-functional teams inclusive of analysts, technicians, engineers, and data scientists, to keep project implementation on-time and on-budget.&nbsp; The Project Manager will deliver positive results for our clients, help improve internal business processes, and deliver a high standard of professional service.&nbsp;The ideal candidate is comfortable leading, managing, and working independently, as necessary.&nbsp; They possess an entrepreneurial spirit, but a collaborative approach to executing and achieving goals.&nbsp; They are eager to learn, demonstrate outstanding communication skills, and model accountability.This Project Manager role is a hybrid role who will work on both software and services type projects.PRIMARY DUTIES / RESPONSIBILITIES<ul><li>Manage multiple customer-facing and internal improvement projects and initiatives related to customer energy management.</li><li>Guide and direct internal stakeholders to deliver high quality results related to software deployment, energy metering, and data management.</li><li>Coordinate with customers on an ongoing basis, schedule meetings, answer their questions and be their main point of contact Track project performance.</li><li>Maintain, track, and report on project budgets, payment schedules, and progress billing.</li><li>Manage stakeholder expectations.</li><li>Evaluate, monitor, and control risk factors.</li><li>Improve internal processes related to customer onboarding, project tracking and budgeting.</li><li>Conduct difficult conversations and manage customer expectations.&nbsp;</li><li>Coordinate and work closely with the sales teams to draft and edit proposals and supporting documentation</li></ul> <h4>Qualifications</h4>Education / Experience / Background<ul><li>Bachelor’s or Master’s degree in Engineering, Management or other related fields.</li><li>4-5+ years of experience in Project Management.</li><li>Energy experience preferred.</li><li>Data analytics experience preferred.</li><li>Government and/or commercial real estate project management experience preferred.</li></ul>Knowledge / Skills / Abilities<ul><li>Strong communication skills to coordinate with clients, team members, vendors and management</li><li>Advanced use of Microsoft Office tools including MS Project</li><li>Outstanding organizational and time management skills</li><li>Detailed knowledge of technical project management tools and methodologies (e.g. Trello, SmartSheet, JIRA, Agile, etc.).</li></ul>Required Certification / Licenses / Training<ul><li>CAPM or PMP or Certification preferred.</li></ul><h4>Additional Information</h4>We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Project Manager

<h4>Company Description</h4>About Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website&nbsp;<a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a>.<h4>Job Description</h4>BENEFITSVeolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.&nbsp; Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.&nbsp;Primary Duties/Responsibilities:<ul><li>Performs all field functions relating to direct customer interface at their premises (residential, commercial and industrial) starting at the curb stop/box through the service line and the meter, including all reading devices, pits, boxes, etc., including: meter readings (all types and purposes), meter investigations, incidental or emergency, settings, changing, field testing for flow and/or pressure, service shut offs, inside leak investigations (customer owned line), frozen meter repairs.</li><li>Performs all functions relating to meters including setting, changing, disconnecting, repairing, field testing for large meters and reading (final reads, special reads and high bill investigations).</li><li>Removes, changes, installs and/or repairs meter equipment (e.g., MIU’s (meter Interface Units)/radio).</li><li>Locates and operates curb stops and valves, water services, meters and recording equipment.</li><li>Reports unusual conditions observed on the customers premises which could have an effect on company-customer relations including potential cross connections, illegal connections/uses, etc.</li><li>Reports unresolved customer inquiries and/or complaints to the Customer Service Supervisor.</li><li>Completes necessary paperwork and utilizes Company equipment and associated programs (i.e.CMMS, GIS, CC&amp;B, etc.) to document daily activities.</li><li>Completes calls and relays information as necessary, and calls customers to arrange appointments for field visits ( if necessary).</li><li>Reports to the Customer Service Supervisor.</li></ul><h4>Qualifications</h4>Education/Experience/Background:<ul><li>High School Diploma/GED.</li><li>One (1) year experience in water system operation and maintenance.</li></ul>Required Certification/Licenses/Training:<ul><li>Must be holding and maintaining a Massachusetts Grade 1 (full) Distribution Certification or;</li><li>Must obtain a Massachusetts Grade 1 (full) Distribution Certification within eighteen (18) months of hire into position as a condition of employment.</li><li>No&nbsp;more than two (2) certification tests/training classes will be provided at Company expense.</li></ul><h4>Additional Information</h4>We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Meter Reader/Customer Service Technician

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: East BostonPosition Summary: The Patient Access Coordinator is responsible for the effective training of all registration staff within assigned clinical practices. The Patient Access Coordinator knows and understands the philosophy, objectives, policies and procedures of the department and consistently demonstrates these practices. The Patient Access Coordinator acts as a role model to all Patient Access Representatives.Duties and Responsibilities: <ul><li>Acts as a mentor to new and existing registration staff.&nbsp;</li><li>Works with supervisor to orient and train new staff to department policies, procedures and workflow.</li><li>Schedules appointments for all patients as requested by the patient or provider.</li><li>Sets up the recalls for returning patients as instructed by the provider</li><li>Answers the telephone in a polite and courteous manner. Identifies the department and introduces self.</li><li>Works closely and professionally with the clinical team to assist patients who walk-in with symptoms. Obtains all relevant information to properly forward to the clinical team</li><li>Manages all incoming and outgoing in basket messages</li><li>Creates Telephone encounters for patients with non-urgent concerns in need of a call from someone in the clinical team</li><li>Scrubs schedule for all outstanding arrived appointments and complete them through the checkout process.</li><li>Utilizes Dental/Optical software according to the department</li><li>Verify insurance in advance and same day.</li></ul>Skills/Abilities <ul><li>Demonstrate excellent communication skills and ability to interact professionally with individuals at all levels.</li><li>Proficiency with technology using Windows, Epic, Workday, RTE, MassHealth portal</li><li>Demonstrate flexibility while being able to multi task and in a fast-paced environment.</li></ul>Experience <ul><li>At least two years of experience working in health care and/or with MassHealth insurances with a focus on creating an excellent patient experience.</li></ul>Education <ul><li>High School Diploma or G.E.D. required</li><li>Bilingual skills required (spanish/english)</li><li>Maintain annual CAC certification</li></ul>Benefits<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range19.55 up to 29.33 based on experience NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.

$1,000 Sign-on Bonus!&nbsp;The Triage Coordinator will serve as a key member of the&nbsp;Emergency Service Team to provide the smooth coordination and delivery of crisis services.&nbsp;RESPONSIBILITIES:&nbsp;<ul><li>Triage phone calls and provide support and counseling to clients, families, and community referrals in need&nbsp;of ESP assistance and/or evaluations &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Assist clinicians in performing bed searches for clients awaiting placement for a higher level of care&nbsp;</li><li>Ability to navigate medical record system (Avatar) for each referral as a standard practice (Updating/adding clients, scanning of paper documents, adding Alerts, Service Addendums, and Final Dispositions&nbsp;</li><li>Provide information and referrals to phone contacts&nbsp;</li><li>Gather appropriate risk information and direct clients, families, and community members in accessing and utilizing supports&nbsp;</li><li>Consult with Director or Assistant Director regarding high risk cases and conflict resolution when deemed necessary&nbsp;</li><li>Assist in provision of follow-up treatment including the scheduling of follow-up emergency services appointments and completion of paperwork related to triage activity&nbsp; &nbsp;</li></ul>Available Schedules:Monday &amp; Friday 7am - 7pm; Wednesday overnight 7pm - 7am (36 hours)Friday, Saturday, Sunday 7am-7pm (36 hours)Hourly:&nbsp;$19.23&nbsp; &nbsp;There is shift differential payment of an additional $3/hour for hours worked within the time periods below.&nbsp;· Weekdays: 8 p.m. to 8 a.m.&nbsp;· Weekends: 8 p.m. to 8 a.m. and 8 a.m. to 8 p.m.&nbsp;(All hours worked from Friday at 8 p.m. through Monday at 8 a.m.)&nbsp; &nbsp;Our health insurance becomes effective the 1st of the following month after date of hire.&nbsp; &nbsp;Aspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. &nbsp;We celebrate, support and promote diversity of thought, culture, and backgrounds.&nbsp; As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic.&nbsp; Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.&nbsp;<h4>Required Skills</h4><ul><li>Knowledge of systems involved with ESP services</li><li>Ability to establish and maintain productive relationships with outside agencies including hospitals, police, schools and insurance providers</li><li>Professional and therapeutic communicator while working with agitated or distressed clients</li></ul><h4>Required Experience</h4><ul><li>Bachelor's degree in a related field required</li><li>Minimum of one-year experience in a mental health setting working in a crisis intervention setting.</li></ul>

Emergency Triage Coordinator

$1,000 Sign-on Bonus!&nbsp;The Triage Coordinator will serve as a key member of the&nbsp;Emergency Service Team to provide the smooth coordination and delivery of crisis services.&nbsp;RESPONSIBILITIES:<ul><li>Triage phone calls and provide support and counseling to clients, families, and community referrals in need&nbsp;of ESP assistance and/or evaluations &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Assist clinicians in performing bed searches for clients awaiting placement for a higher level of care</li><li>Ability to navigate medical record system (Avatar) for each referral as a standard practice (Updating/adding clients, scanning of paper documents, adding Alerts, Service Addendums, and Final Dispositions</li><li>Provide information and referrals to phone contacts</li><li>Gather appropriate risk information and direct clients, families, and community members in accessing and utilizing supports</li><li>Consult with Director or Assistant Director regarding high risk cases and conflict resolution when deemed necessary</li><li>Assist in provision of follow-up treatment including the scheduling of follow-up emergency services appointments and completion of paperwork related to triage activity</li></ul>Available Schedules:Monday &amp; Friday 7am - 7pm; Wednesday overnight 7pm - 7am (36 hours)Friday, Saturday, Sunday 7am-7pm (36 hours)There is shift differential payment of an additional $3/hour for hours worked within the time periods below.<blockquote>· Weekdays: 8 p.m. to 8 a.m.· Weekends: 8 p.m. to 8 a.m. and 8 a.m. to 8 p.m.(All hours worked from Friday at 8 p.m. through Monday at 8 a.m.)</blockquote>Our health insurance becomes effective the 1st of the following month after date of hire.Aspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. &nbsp;We celebrate, support and promote diversity of thought, culture, and backgrounds.&nbsp; As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic.&nbsp; Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.<h4>Required Skills</h4><ul><li>Knowledge of systems involved with ESP services</li><li>Ability to establish and maintain productive relationships with outside agencies including hospitals, police, schools and insurance providers</li><li>Professional and therapeutic communicator while working with agitated or distressed clients</li></ul><h4>Required Experience</h4><ul><li>Bachelor's degree in a related field required</li><li>Minimum of one-year experience in a mental health setting working in a crisis intervention setting.</li></ul>

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYEnsures the on-time and on-budget completion of assigned construction and new development projects by managing all activities related to the planning, building, budgeting/financial, safety and code compliance of the assigned new construction and development projects.JOB DESCRIPTIONEssential Responsibilities:<ul><li>Manages the activities associated with development and new construction projects by reviewing project specifications, blueprints, and plans, providing input into preparing hard cost estimates and project budgets, determining the staffing requirements and assigning team members and sub-contractors to jobs, and managing the day-to-day progress of the project from initial construction through delivery.</li><li>Participates in and/or leads initial and on-going project planning meetings, assists in developing the project’s scope of work and specifications, and prepares the project budget, timeline, and constructions schedule.</li><li>Prepares and distributes bid packages, reviews and evaluates bids and proposals from suppliers, vendors, and sub-contractors, develops, negotiates, and approves contracts for selected contractors, sub-contractors, and other service providers needed to complete the project work.</li><li>Reviews and recommends change orders or amendments to the specifications, blueprints, and plans when appropriate, and ensures related documents and budgets are amended as needed to reflect changes to the project specifications</li><li>Oversees compliance with the Company’s safety standards and applicable codes and other legal and regulatory requirements by staying informed about relevant codes and ordinances and permit requirements, and by preparing and/or submitting required documentation and other information to appropriate agencies.</li><li>Communicates with key business leaders to provide updates on the status of projects, surface and address concerns, and plan specific actions as needed to ensure the on-time and on-budget completion of the projects.</li><li>Develops and supervises team members by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.</li><li>Conducts project site inspections as needed to monitor progress and support project-assigned team members, steps in as needed to address and resolve issues and problems, and recommends, approves, and implements modifications to the project plans, schedule, staffing, or budget as needed.</li></ul> Qualifications:<ul><li>Minimum 10 years of experience working on projects with exposure to initial construction through delivery with experience managing large, complex multifamily projects.</li><li>Minimum 3 years of experience managing a team and subcontractors.</li><li>Strong time management, leadership and decision-making skills.</li><li>Ability to be highly organized in day-to-day and long-term planning and execution, and to track and maintain complex schedules effectively.</li><li>Excellent written and oral communication skills, including the ability to effectively delegate and negotiate.</li></ul>#LI-KD1#LI-OnsiteAdditional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

25 Project Management / Professional Services Jobs in Brockton, MA, USA