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Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent, international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Against a backdrop of the proliferation of armed conflicts, highly dynamic spread of infectious disease, global climate change, and unprecedented disruption to like-minded organizations, the work of MSF has never been more urgent.International project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities. MSF actions are guided by medical ethics and the principles of independence, impartiality, and neutrality; at the same time, teams bear witness and speak out about the experiences of colleagues and patients.&nbsp;MSF USA is one of 24 sections supporting the global movement primarily through staff recruitment, fundraising, advocacy, programmatic support, and communications. Founded in 1990, MSF USA now has more than 250 staff working at its headquarters in New York City and offices in Washington, D.C., and Oakland. MSF USA is governed by an association made up of current and former MSF staff members who elect the Board of Directors, which in turn defines strategic direction, and holds the team accountable for their work. In addition, there is a US Advisory Board, which is made up of&nbsp;volunteers who lend their time and expertise to support the medical humanitarian mission. These independent advisors are not involved in governance decisions.Today, MSF USA is a significant contributor to the global movement’s revenue, operational capacity, and public profile. They rely entirely on individual donors and private institutions for financial support, and do not accept funding from the U.S. government. In 2023, of the 7.3 million donors and private institutions who raised over $2.5 billion for MSF globally, U.S. donors contributed more than $745 million; 87 percent of this was directed to programs ($147 million spent in the United States), 12 percent to fundraising, and 1 percent to cover administration. And, in 2024, U.S. donor contributions increased to $750 million. MSF USA advocates on behalf of patients and communities through public communications and direct engagement with representatives of the U.S. government, United Nations, multilateral institutions, and civil society organizations.For more insight, please visit&nbsp;<a href="https://www.doctorswithoutborders.org/" target="_blank">https://www.doctorswithoutborders.org/</a>KEY MSF FACTS<ul><li>70+&nbsp;countries and territories&nbsp;are home to our medical humanitarian projects</li><li>16,459,000 medical consultations&nbsp;were conducted by humanitarian teams in 2023</li><li>1,368,700 patients were admitted&nbsp;to MSF hospitals or clinics around the world in 2023</li></ul>MSF USA seeks a visionary and collaborative Chief Executive Officer (CEO) to lead this storied organization in a time of unprecedented change domestically and internationally. The need for independent and impartial lifesaving medical humanitarian action has never been greater, and few organizations are as uniquely positioned as MSF USA to meet this moment. The CEO will partner with the MSF USA board and staff and the broader MSF movement to forge a path that positions the organization for long-term viability to deliver the greatest impact for people affected by conflict, disease outbreaks, natural and human-made disasters, and exclusion from healthcare. &nbsp;The CEO is responsible for providing strategic leadership for MSF USA, which is intrinsically linked to MSF.&nbsp;They will be a trusted, independent and persuasive advocate and partner capable of building broad-based coalitions; a skillful leader of people who can motivate and partner with a dedicated staff in realizing the organization’s mission and goals, as well as clarifying the organization’s priorities and cementing confidence in the organization’s current and future trajectory; and a persuasive communicator able to generate enthusiasm and support for the mission and programs, and serve as the lead fundraiser for the organization. With bedrock commitments to inclusion, transparency and collaboration, the CEO will be a skilled institution builder who excels at creating, maintaining and leveraging relationships with a broad and diverse range of constituents both within the movement and externally, with a focus on further raising the impact and efficacy of the MSF USA where it is needed most. They will serve as a thought leader and be the primary spokesperson for MSF USA, representing the organization to key constituents at the national and international levels.The CEO will be based in New York City and requires frequent travel, both nationally and internationally.KEY RELATIONSHIPSReports toBoard of Directors&nbsp;Direct reports<ul><li>Chief Operating Officer</li><li>Chief Communication Officer</li><li>Chief Development Officer</li><li>Chief Financial Officer</li><li>Chief People, Culture and Inclusion Officer</li><li>Chief Program Officer</li><li>Chief Technology Officer</li><li>Chief Legal Officer</li><li>Board and Executive Liaison Officer</li></ul>&nbsp;KEY RESPONSIBILITIES and desired outcomes<ul><li>Drive MSF USA’s vison and strategy that positions the organization to deliver the greatest good. In parallel, navigate the changing humanitarian and geopolitical landscape, and identify risks and trends and outline steps that can be taken to protect the organization and its medical mandate.&nbsp;</li><li>Persuasively collaborate and partner within MSF to shape coherent, high-impact responses and positions. This requires prioritization and the ability to link decision-making and resource allocation to strategy that will serve as a benchmark for independent, non-aligned humanitarian organizations. &nbsp;</li><li>Continuously adapt advocacy effortsthat will spotlight and foster coordination to address&nbsp;global health crises, access to high-quality medical humanitarian aid and the safeguarding of patients and healthcare workers in precarious contexts.&nbsp;</li><li>Sustain excellence in fundraising by enlarging and deepening the existing donor base, engaging with major donors, implementing new fundraising strategies and ensuring transparency and excellence in reporting mechanisms and tools.&nbsp;</li><li>External engagement&nbsp;by ensuring a robust external presence; cultivating and maintaining relationships with national and international constituents, effectively communicating through various media channels and providing compelling thought leadership.</li><li>Encourage a more inclusive community and engage with broad global audiences around a forward-looking DE&amp;I framework that is woven into the fabric of the movement’s policies and culture.</li><li>Lead and optimize the team&nbsp;to&nbsp;develop and implement MSF USA's strategic plan, ensuring alignment with MSF's overall strategic direction. Shape a culture defined by high performance, empowerment, belonging and collaboration.</li><li>Leverage technology and drive innovation to accelerate ways MSF USA can work effectively and safely, as well as persuasively engage audiences.&nbsp;Leverage data-driven decision making to improve impact.</li></ul>At this pivotal time for humanitarian rights worldwide, MSF USA needs an exceptional leader who is deeply committed to its mission and has experience interacting with senior leaders both within the MSF movement and external constituents with credibility, integrity, wisdom, judgement and calm.&nbsp;The next CEO of MSF USA will be a bold, strategic, substantive and inspirational leader who brings credibility, expertise and commitment to medical humanitarian issues. They will have a global mindset and experience successfully managing and leading a complex and diverse organization. The CEO will be capable of building and expanding the fundraising base that will enable the organization to continue delivering impact.The next CEO will refine and strengthen a powerful strategy with a clear set of priorities to guide the organization over the long term. They will be a skilled diplomat capable of forging common ground and building strong alliances among different&nbsp;constituents, both internally and externally. This leader will have highly sophisticated communication skills, with the ability to remain agile in addressing various humanitarian topics and to adapt their style to different audiences globally. They must engender tremendous followership and inspire confidence in others. The CEO will have a compelling, collaborative and inclusive management approach and a proven ability to develop and lead a high-performing and diverse team. They will be engaged and decisive, with a commitment to achieve ambitious goals, make difficult decisions and collaborate with their leadership to deliver the greatest possible impact.IDEAL EXPERIENCE&nbsp;Senior Executive Leadership ExperienceDemonstrated strategic and executive leadership to support an organization’s progress, raise its profile and elevate its impact. Comfort leading through direct oversight, participatory leadership, or persuasion, depending on the situation. The ability to galvanize and sustain the commitment of teams through significant change and ambiguity.&nbsp;Understanding of Humanitarian OrganizationsExperience with leading international humanitarian organizations; or proven crisis management expertise with the skills and ability to make time-sensitive decisions in unstable and volatile humanitarian contexts. Medical backgrounds, health administration, public health or related areas are a strength but not required.&nbsp;Exposure to or experience with affected communities is preferred.External Engagement and Inspirational Communication&nbsp;Demonstrated ability to serve as an ambassador for the organization with a variety of audiences (employees, governments, donors, media, etc.) and instill trust.Resource DevelopmentExperience transferable to fundraising and the ability to be a catalyst for resources by leveraging mission, vision and storytelling to demonstrate an organization’s impact.Team LeadershipDemonstrated ability to recruit, support and retain top talent and foster a healthy organizational culture that is inclusive and equitable, in addition to a commitment to diversity, equity and inclusion.Board ExperienceExperience working with and helping to energize and further develop a highly involved, deeply passionate board of directors is key to the success of this role.CRITICAL LEADERSHIP CAPABILITIESStrategic ThinkingShifting challenges in the U.S. and around the world require that the CEO:&nbsp;<ul><li>Shapes and evolves forward-looking strategies for the organization underpinned by an unwavering moral compass and canny pragmatism. Flexible thinking, risk tolerance and the ability to frame arguments will be key to position MSF USA—and indeed the movement—for success in this era of dramatic geopolitical shifts.&nbsp;</li><li>Provides clear direction for the organization, translating the strategy into achievable and measurable objectives and actions.&nbsp;</li><li>Demonstrates awareness and understanding of the legacy inequities that shape our world and humanitarian efforts, to ensure that MSF’s strategy is designed to help address this with humility, commitment and effectiveness.</li><li>Demonstrates exceptional thought leadership, providing visionary guidance internally and externally and addressing complex global challenges with foresight and creativity.</li></ul>Collaborating, Influencing and Leading ChangeIn a highly relationship-based enterprise, the CEO:<ul><li>Builds trust, credibility and confidence with constituents, both internally and externally; builds and leverages a network of relationships and partnerships on behalf of the organization.</li><li>Communicates a compelling case for change to gain buy-in and brings others along; adapts plans and theories of change to the organization’s political realities and constraints.</li><li>Listens thoughtfully and engages in dialogue that is adapted to different audiences to build consensus or buy-in. Catalyzes and accelerates change both in terms of culture and organizational structures as well as how work is executed.</li></ul>Driving ResultsThis leader will bring sharp focus on impact and prioritization in the ability to: &nbsp;<ul><li>Set ambitious yet realistic goals for the organization and consistently deliver or surpass expectations.</li><li>Establish processes that ensure operational excellence; constantly work to increase efficiency and impact by adapting processes as needed over time.</li><li>Measure and communicate the organization's progress and its impact; connect the efforts and contributions of constituents to specific outcomes to stimulate additional engagement.</li></ul>OTHER PERSONAL CHARACTERISTICS<ul><li>Courageous, decisive and bold in taking smart risks, making decisions and working to deliver impact on behalf of MSF USA.</li><li>Strong EQ and empathetic style with the ability to manage to the best outcome in times of conflict or tension.</li><li>High interpersonal awareness, with an ability to “read the room” effectively and understand agendas and motivations among constituents.</li><li>High integrity and trustworthiness—possesses unquestionable ethics; inclusive and transparent.</li><li>Agile, flexible and resilient; calm under pressure.</li><li>Clear and unfaltering evidence of a personal and professional commitment to the mission of MSF; demonstrated purpose-driven leadership of mission-driven organizations and experience working for the greater good.</li></ul>COMPENSATIONCompensation will be commensurate with the candidate’s experience and qualifications and will be in the range of $325,000 to $400,000.&nbsp; &nbsp;PROMOTING A WORK ENVIRONMENT FREE OF HARRASSMENT, EXPLOITATION, AND ABUSEMSF leadership has unequivocally committed to reinforce mechanisms and procedures to prevent and address abuse and harassment. The integrity of the organization is upheld by the good conduct of each individual staff member, in any location, with full respect for the communities they serve.&nbsp;EQUAL OPPORTUNITIES AND ACCOMMODATIONS STATEMENTMSF USA is dedicated to creating a diverse, impartial, and inclusive workforce. We are an equal opportunity employer and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences as per applicable laws. We also provide reasonable accommodations for individuals with disabilities or religious beliefs and practices. If you require accommodations during the application process, please contact us at the email address mentioned below. We strongly encourage individuals from underrepresented communities in the Humanitarian Aid sector to apply.To contact the team with questions, to submit your own application, or to submit candidate recommendations and nominations, please email:&nbsp;<a href="mailto:MSFUSACEO@Spencerstuart.com" target="_blank">MSFUSACEO@Spencerstuart.com</a> &nbsp;

Doctors Without Borders/Médecins Sans Frontiéres (MSF USA))

Chief Executive Officer, MSF USA

SUMMARY:Responsible for the academic quality, operational effectiveness, staff development, student retention, improvement and enrollment growth of the assigned campuses (Atlanta, Orlando and High Point).&nbsp; Accountable for quality professional education for student and graduate success by leading the overall operational and educational functions of the campus, and developing opportunities to add academic program offerings, manage facility footprint, and lead campus strategic expansion in new and existing markets.&nbsp; This position will lead the campuses in creating a student-centered learning environment, and a campus culture of professionalism, entrepreneurship, teamwork, inclusiveness and respect among students, faculty and staff.&nbsp; Campus Executive Committee (EC) members are dotted- line indirect reports to this position and solid-line reporting to functional Associate Vice Chancellors (AVCs).KEY JOB ELEMENTS:<ul><li>Committed to uphold and demonstrate the highest level of integrity in all situations.</li><li>Provide supervision and oversight for campuses, with both on-campus and remote leadership, in Atlanta, High Point and Orlando to achieve budget growth targets. </li><li>In important matters or decisions of significance for the campus or university, the Campus Director/Dean of Academic Affairs and Operations (DOAAO), the Associate Vice Chancellor (AVC) for Academic Affairs and the Associate Vice Chancellor (AVC) for Operations must collaborate and agree.&nbsp; </li><li>Through dotted-line supervision of campus functional leaders and collaboration with Vice Chancellors (VCs) and AVCs achieves the key outcomes of the campus. Key metrics include new student enrollment, student persistence (retention), B2B partnerships, affiliation agreements, budget plans, new programs, graduate employment rates, , graduate license/certification pass rates, and student and employee satisfaction.&nbsp; </li><li>Provide strong leadership and guidance with a focus on advancing educational quality, access, and student success. This will include building enrollment, outreach efforts, and delivering instructional and support services that meets the needs of students and communities served by the college.</li><li>Assure that all faculty and program directors, in collaboration with College Deans and Associate/Assistant Deans, are appropriately supervised, developed and evaluated.&nbsp; Review and act using data, including course surveys, faculty performance evaluations, course and academic program enrollment metrics, and student satisfaction indicators. </li><li>Operationally-minded and monitors reports, systems, policies, and procedures in order to ensure consistent and effective delivery of all services and academic programs, and maximize enrollment and retention.</li><li>Effectively uses data to make decisions and direct the activity of self and others.&nbsp; Is technically skilled at report generation and problem solving.</li><li>Facilitates the introduction of new academic programs, new campus locations, and opportunities for growth by collaborating across the organization for state/accreditor approval, lease/facilities projects, marketing, staffing, and student acquisition.</li><li>Leads student retention improvement initiatives for each campus and program, achieving year-over-year improvement each year.&nbsp; Ensure an effective at-risk student monitoring and outreach system, quality academic and nonacademic support services, and a commitment to student success among faculty and staff.</li><li>Aligned with functional VCs and AVCs ensures strong human resources management through hiring, developing, leading and evaluating an effective management team, staff, and faculty.&nbsp; Manages campus succession plan and professional development program</li><li>Demonstrates an innovative and entrepreneurial approach to campus development and improvement; maximizes growth opportunities with strategic enrollment, student outcomes and positive campus culture.</li><li>Leads, participates in and coordinates campus outreach activities that generate enrollment through partnerships and affiliation agreements with other organizations.</li><li>Maintains a desirable, attractive and safe campus environment.&nbsp; Ensures facilities are well maintained. Assesses campus facility needs and ensures that the resources are planned for, acquired and properly implemented; provides input on utilization of resources.</li><li>Leads the campus in developing and maintaining strong relationships with alumni, community organizations, businesses and colleges/universities to maximize, partnerships, fundraising, alumni placement, new student recruitment and externship opportunities.</li><li>Maintain campus compliance with University, State, Federal and Programmatic policies and procedures.&nbsp; Plays a role with program leaders in preparing the campus for self-studies, focus visits, and comprehensive visits.&nbsp; Leads the campus in developing and nurturing relationships with regard to programmatic accreditation.</li><li>Supports institutional planning and research and outcomes assessment activities for the campus.&nbsp; Ensures discussion of research and outcomes at the campus, culminating in appropriate plans and actions. Takes an active leadership role in all departmental reviews conducted at the campus.</li><li>Other duties as assigned</li></ul>REQUIREMENTS:<ul><li>Minimum of seven years of highly successful experience in campus leadership roles. In addition, preference will be given to candidates that have at least two years of experience in a full-time campus director or president role, starting a new campus or campus location, and those with experience managing a Bachelor of Science in Nursing, or a related professional clinical program. &nbsp;</li><li>Experienced and focused on enrollment growth and every aspect of campus expansion.</li><li>Demonstrated experience in leadership with engaging and managing in person and remote teams.</li><li>Master’s degree from a regionally accredited institution required. Demonstrates ability to effectively lead faculty and staff in a doctoral degree-granting university.</li><li>Experience with computerized administrative systems, including Microsoft. Skilled in the use of Excel.&nbsp; Proficient with the use of data to direct self and others.</li><li>Ability to read, analyze, and interpret enrollment data and trends, accurately forecast student body flow and budgets, accreditation criteria, state agency regulations, academic journals, business reports, and legal documents. </li><li>Ability to resolve inquiries and complaints, with guidance from others as appropriate, from employees, customers, regulatory agencies, or members of the business community.&nbsp; </li><li>Ability to effectively present information to faculty, academic and campus leaders, corporate leaders, public groups, and boards of directors or trustees as applicable.&nbsp; </li><li>Ability to write speeches and articles for publication that conform to prescribed style and format.</li></ul>Ability to TravelThe individual must be able to frequently travel to the assigned campuses and to participate in a variety of conferences and meetings. &nbsp;Expected travel is at least 2 of 4 weeks per month (50-75%); time while local will be spent in the Atlanta office.&nbsp; Frequent travel will be needed for direct oversight of non-local campuses, and related to outreach and awareness activities, or in the development of community partnerships. ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsPayTypeSalaryEducationLevelMaster’s Degree

South University

Campus Director & Dean of Academic Affairs & Operations 

SUMMARY:&nbsp; Oversee all aspects of Career Services, including driving student success, achieving graduate outcome goals, and implementing strategic plans to meet target objectives. Build and maintain strong relationships with employers, graduates, and university departments to create valuable opportunities for career growth. Lead efforts to market graduates to national, regional, and local organizations while ensuring the delivery of high-quality programs and services to students, graduates, and alumni. Demonstrated technical expertise in the relevant area of assignment may be required.KEY JOB ELEMENTS:<ul><li>Oversee Career Services and Alumni Relations for the assigned home campus and designated regional campuses, ensuring the delivery of high-quality programs and initiatives that support student success, graduate outcomes, and alumni engagement.</li><li>Achieve annual graduate employment goals established by South University, ensuring alignment with institutional benchmarks. Maintain full compliance with South University and Career Services policies while upholding the highest standards of professional practice.</li><li>Promote the university's Career Services program and its graduates by strengthening existing employer partnerships and actively cultivating new relationships to expand employment opportunities.</li><li>Collaborate closely with the University Director of Career Services, Program Directors, Deans of Student Affairs, and Campus Presidents/Directors to achieve targeted graduate outcomes, ensuring alignment with institutional goals and student success metrics.</li></ul><ul><li>Plan, oversee, and support the delivery of comprehensive career programs and workshops—covering self-assessment, resume writing, interviewing, salary and benefits negotiation, and job search strategies—offered both virtually and in person to effectively prepare students for the job market.</li><li>Offer personalized career guidance to students and graduates, providing support in their job search process through both remote and in-person consultations.</li><li>Ensure the timely and accurate collection and entry of data, maintaining comprehensive graduate files in strict compliance with South University policies and standards.</li><li>Manage Career Services operations across assigned campuses, ensuring that students, graduates, alumni, and employers receive exceptional services, tailored support, and impactful career development opportunities.</li><li>Lead and manage on-site recruiting activities to connect students and graduates with potential employers, fostering meaningful employment opportunities. Partner with Deans of Student Affairs to design and implement targeted workforce development and recruitment initiatives that address the unique needs and opportunities of remote campuses.</li><li>Provide strategic oversight of the Alumni Association in collaboration with the University Director of Career Services and Alumni Relations, fostering meaningful connections between alumni, current students, and the university community</li><li>Other duties as assigned along with University Director of Career Services and Alumni Relations.</li></ul>JOB REQUIREMENTS:<ul><li>Bachelor’s Degree required, master’s degree in a related field preferred.</li><li>Five or more years of strong management experience and/or career counseling experience in a corporate or academic setting.</li><li>Comprehensive understanding of the career decision-making process and job placement strategies to effectively support students and graduates in achieving their career goals.</li><li>Understanding of career decision-making models and career development theories.</li><li>Proficiency in collecting, analyzing, and reporting data related to graduate outcomes, employer satisfaction, and program effectiveness.</li><li>Proficiency in using CRM platforms, virtual career tools, and other technologies to enhance service delivery.</li><li>Excellent written and verbal communication skills.</li><li>Strong interpersonal skills with a range of populations</li><li>Superior organizational and problem resolution skills.</li><li>Business computing skills </li><li>Persuasive sales techniques both over the phone and in person </li><li>Professional telephone manner and personal appearance.</li><li>Strong relationship skills&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </li></ul>ENVIRONMENT:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone,video conference,through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsPayTypeSalaryEducationLevelBachelor’s Degree

Director of Career Services

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Technical Risk Management (TRM) team, within the Global Risk and Compliance organization and led by the Chief Risk Officer, manage operational risks associated with Information &amp; Cyber Security Risk, Business Disruption, Technology Risk, Data Risk, and AI Risk Management. The team also ensures that risk management activities are conducted in a manner compliant with regulatory requirements and expectations. The team aggregates and reports on key risk management and oversight activities to the relevant management and Board risk committees.Functional Description:The Director, Business Disruption &amp; Operational Resilience Risk Management is a new role focused on managing the risks associated with operational resilience (including business continuity management across people, process, technology, third party and physical infrastructure) across American Express globally. The Director will be part of the GRC team, and report into the Vice President Firmwide Independent Risk Management Head of Business Disruption &amp; Operational Resilience at American Express. The incumbent will be responsible for supporting and executing on the overall operational resilience risk management and governance framework at the Company.&nbsp;Essential Job Functions:<ul><li>Support the implementation of the operational resilience risk governance framework, including the development of a specialized risk team, risk policy, and risk capabilities.</li><li>Learn operational resilience and business continuity management processes, demonstrating strong levels of curiosity and willingness to present an effective credible challenge.</li><li>Provide operational resilience risk oversight by identification, assessment, control, measurement, monitoring and reporting of risks related to operational resilience program.</li><li>Leverage advanced data analytics to drive insights, proactively identifying opportunities for enhancing the Company’s operational resilience and swiftly adapting to emerging threats.</li><li>Identify risks related to operational resilience, oversee controls in line with American Express’s risk and control framework. Establish guidance and requirements for minimum recommended controls.</li><li>Support regulatory exams, to ensure the company is prepared to provide necessary documentation, addressing inquiries from regulators, and demonstrating compliance with legal and regulatory requirements and supervisory expectations.</li><li>Lead independent risk assessments and challenge the design and effectiveness of controls with a willingness to conduct hands-on analysis and assessments.</li><li>Collaborate with senior leadership, across Legal, Technology and Business Unit leaders to support the development of the organization’s risk appetite for operational resilience and monitor adherence to the established thresholds.</li><li>Design and implement operational resilience related metrics to identify and report risks.</li><li>Attract, lead, and nurture colleagues towards a fun-filled and high energy workplace.</li><li>Develop strong working relationships with all levels of the organization, including our executive leaders in technology and with business partners, to achieve results and enact wide-scale impact across the organization.</li><li>Demonstrate in-depth knowledge in key risk oversight skills, including operational resiliency, business continuity management, disaster recovery, dependency risk management, resiliency monitoring, operational vulnerability management and resiliency compliance management.</li><li>Support compliance with Resilience-related regulations and standards (e.g., OCC Bulletin 2020-94, FFIEC Handbooks, DORA, GLBA, etc.) to meet legal and regulatory obligations.</li><li>Influence and help embed a strong risk-aware culture, encouraging proactive risk management behaviors at all levels.</li></ul>Required Qualifications:<ul><li>Minimum seven years of experience in risk management within the banking/financial services industry including policy &amp; procedure development, risk appetite, risk control self-assessment and testing, and issue management.</li><li>Demonstrates ability and aspiration for building and nurturing teams and leading complex and high impact assessments.</li><li>Displays a mindset of questioning assumptions, critically assessing information and seeking evidence to validate conclusions, so decisions are unbiased and well-founded.</li><li>Demonstrates learning agility: Learns from unfamiliar experiences. Perseveres through and learns from setbacks.</li><li>Strong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management.</li><li>Analytical attitude with consistent track record of using data and business insight to develop winning strategies and drive business decision-making.</li><li>Ability to make decisions quickly and effectively.</li><li>Demonstrates courage and resilience.</li><li>Ability to work in a highly collaborative environment, excellent relationship building skills and ability to influence partners with a firm strategic view.</li><li>Highly motivated self-starter with ability to juggle multiple tasks in a fast-paced, ambiguous environment, with excellent organization skills and careful attention to detail.</li><li>Possess a high degree of technical savvy, with a keen ability to learn new technology quickly and easily.</li><li>Understanding of risk assessment methodologies, frameworks and industry standards.</li><li>Deep knowledge of laws, regulations, and industry frameworks (e.g. DORA, FRB SR 2020-24/OCC 2020-94, OCC Heightened Standards, FFIEC IT booklets).</li><li>Working knowledge of one or more of the data mining tools/technologies (e.g. Microsoft Excel: Pivot Tables SQL, SAS, Python, R)</li><li>Having industry certifications in operational resilience, business continuity management, and Disaster Recovery will be preferred.&nbsp;</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Director - Risk Management; Business Disruption & Operational Resilience

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes.The objective of the Operational Risk Management (ORM) Process Risk Reduction and Operational Risk Analytics team is to address identified systemic operational risks, to ensure the integrity and efficiency of business processes, and maintain the alignment of risk reduction efforts through well-executed risk mitigation and remediations activities. The team does this through analyzing data and looking for themes across the company’s processes and operational risk stripes using advanced analytics tools, in addition to quantifying operational risks, developing key risk indicators (KRIs), key performance indicators (KPIs), and operational risk metrics to assess risk exposure.Operational Risk Management (ORM) is looking for a Director of Process Risk Reduction and Operational Risk Analytics to lead a diverse team of high-performing professionals focused on identifying emerging risks, performing analytics and reporting and ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Director, Process Risk Reduction and Operational Risk Analytics will:<ul><li>Identify emerging risks by scanning the external and internal environment to identify new and evolving risks that could impact the enterprise’s operations</li><li>Develop and use advanced risk analytics models and tools to predict and quantify operational risks; monitor risk trends using analytics and data sources to track trends and assess potential impacts to the organization</li><li>Develop and monitor key risk indicators (KRIs), key performance indicators (KPIs) and operational risk metrics to assess risk exposure</li><li>Provide forward looking insights and strategic recommendations based on analytics to prepare American Express for long-term risk scenarios</li><li>Collaborate with other business units to develop and implement control measures to mitigate identified risks, ensuring a proactive rather than reactive approach</li><li>Identify systemic operational risks and prioritize them based on their potential impact on the enterprise</li><li>Establish enterprise priorities for proactive risk reduction; manage and allocate a central pool of resources effectively to target interventions in high-risk areas identified within the business units</li><li>Regularly monitor the execution of controls within business processes and conduct reviews of the control inventory to ensure they are effective and aligned with risk appetite</li><li>Communicate progress and effectiveness of risk reduction initiatives to senior management and ensure alignment with the enterprise risk framework</li><li>Stay connected with external experts and industry forums to keep up with best practices and peer developments and stay updated on emerging regulatory changes</li></ul>Qualifications:<ul><li>Experience in operational risk management (e.g., within Risk, Internal Audit, or Control Management function) and has a deep understanding of operational risk frameworks and regulatory requirements for larger financial institutions </li><li>Experience in a large financial institution is preferred due to unique regulatory, operational and financial risks such institutions face</li><li>Leadership in analytics and risk quantification – demonstrated expertise in leading teams that utilize advanced analytics, statistical models and data-driven techniques to measure and assess risk</li><li>Strong understanding of the financial sector’s regulatory environmentand its implications for operational risk management</li><li>Understanding of global risks including international markets, geopolitical risks and global macroeconomic trends</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li><li>Excellent communication and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Proven expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director-Operations Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Technical Risk Management (TRM) team, within the Global Risk and Compliance organization and led by the Chief Risk Officer, manage operational risks associated with Information &amp; Cyber Security Risk, Business Disruption, Technology Risk, Data Risk, and AI Risk Management. The team also ensures that risk management activities are conducted in a manner compliant with regulatory requirements and expectations. The team aggregates and reports on key risk management and oversight activities to the relevant management and Board risk committees.Functional Description:The Director, Business Disruption &amp; Operational Resilience Risk Management is a new role focused on managing the risks associated with operational resilience (including business continuity management across people, process, technology, third party and physical infrastructure) across American Express globally. The Director will be part of the GRC team, and report into the Vice President Firmwide Independent Risk Management Head of Business Disruption &amp; Operational Resilience at American Express. The incumbent will be responsible for supporting and executing on the overall operational resilience risk management and governance framework at the Company. Essential Job Functions:<ul><li>Support the implementation of the operational resilience risk governance framework, including the development of a specialized risk team, risk policy, and risk capabilities.</li><li>Learn operational resilience and business continuity management processes, demonstrating strong levels of curiosity and willingness to present an effective credible challenge.</li><li>Provide operational resilience risk oversight by identification, assessment, control, measurement, monitoring and reporting of risks related to operational resilience program.</li><li>Leverage advanced data analytics to drive insights, proactively identifying opportunities for enhancing the Company’s operational resilience and swiftly adapting to emerging threats.</li><li>Identify risks&nbsp;related to operational resilience, oversee controls in line with American Express’s risk and control framework. Establish guidance and requirements for minimum recommended controls.</li><li>Support regulatory exams, to ensure the company is prepared to provide necessary documentation, addressing inquiries from regulators, and demonstrating compliance with legal and regulatory requirements and supervisory expectations.</li><li>Lead independent risk assessments and challenge the design and effectiveness of controls with a willingness to conduct hands-on analysis and assessments.</li><li>Collaborate with senior leadership, across Legal, Technology and Business Unit leaders to&nbsp;support the development of the organization’s risk appetite for operational resilience and monitor adherence to the established thresholds.</li><li>Design and implement operational resilience related metrics to identify and report risks.</li><li>Attract, lead, and nurture colleagues towards a fun-filled and high energy workplace.</li><li>Develop strong working relationships with all levels of the organization, including our executive leaders in technology and with business partners, to achieve results and enact wide-scale impact across the organization.</li><li>Demonstrate in-depth knowledge in key risk oversight skills, including operational resiliency, business continuity management, disaster recovery, dependency risk management, resiliency monitoring, operational vulnerability management and resiliency compliance management.</li><li>Support compliance with Resilience-related regulations and standards (e.g., OCC Bulletin 2020-94, FFIEC Handbooks, DORA, GLBA, etc.) to meet legal and regulatory obligations. </li><li>Influence and help embed a strong risk-aware culture, encouraging proactive risk management behaviors at all levels.</li></ul>Required Qualifications:<ul><li>Minimum seven years of experience in risk management within the banking/financial services industry including policy &amp; procedure development, risk appetite, risk control self-assessment and testing, and issue management. </li><li>Demonstrates ability and aspiration for building and nurturing teams and leading complex and high impact assessments.</li><li>Displays a mindset of questioning assumptions, critically assessing information and seeking evidence to validate conclusions, so decisions are unbiased and well-founded. </li><li>Demonstrates learning agility: Learns from unfamiliar experiences. Perseveres through and learns from setbacks.</li><li>Strong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management.</li><li>Analytical attitude with consistent track record of using data and business insight to develop winning strategies and drive business decision-making,</li><li>Ability to make decisions quickly and effectively.</li><li>Demonstrates courage and resilience.</li><li>Ability to work in a highly collaborative environment, excellent relationship building skills and ability to influence partners with a firm strategic view.</li><li>Highly motivated self-starter with ability to juggle multiple tasks in a fast-paced, ambiguous environment, with excellent organization skills and careful attention to detail.</li><li>Possess a high degree of technical savvy, with a keen ability to learn new technology quickly and easily.</li><li>Understanding of risk assessment methodologies, frameworks and industry standards.</li><li>Deep knowledge of laws, regulations, and industry frameworks (e.g. DORA, FRB SR 2020-24/OCC 2020-94, OCC Heightened Standards, FFIEC IT booklets).</li><li>Working knowledge of one or more of the data mining tools/technologies (e.g. Microsoft Excel: Pivot Tables SQL, SAS, Python, R)</li><li>Having industry certifications in operational resilience, business continuity management, and Disaster Recovery will be preferred.</li></ul>Why American ExpressTalk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director, Business Disruption & Operational Resilience Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Model Risk Management Group (MRMG) is responsible for the model risk management of all American Express models. The role (Director, Model Risk Governance) will report to Head of Model Risk Governance and lead global team based out of US and India to manage enterprise-wide model risk. The successful candidate will lead the development and execution of model risk governance, ensures regulatory compliance, manages model and tool inventories, oversees validation and reporting, and drives continuous improvement in risk management practices. This will help elevate model excellence, strengthen long term shareholder value, and adapt to the changing landscape of both model development innovation, external environment and heightened regulatory expectations.Key Responsibilities:<ul><li>Oversee the model risk governance framework, ensuring alignment with regulatory requirements and industry best practices.</li><li>Develop, implement, and maintain model risk management policies, procedures, and standards.</li><li>Conduct sample-based testing to ensure that the validators are in sync with the policy, standards and procedures.</li><li>Manage model/tool inventories and monitor model performance and risk metrics. Drive insights from inventory management and discuss them in various forums</li><li>Coordinate model validation, testing, and documentation of findings for both models and non-model tools.</li><li>Prepare and present comprehensive model risk reports to senior management, risk committees, and the board, highlighting key risks and compliance.</li><li>Drive issue management processes, including tracking, remediation, and closure of model risk issues.</li><li>Collaborate with business units, risk owners, and senior management to define and communicate model risk appetite and governance practices.</li></ul>Qualifications:<ul><li>Bachelor’s or master’s degree in a quantitative field (e.g., statistics, mathematics, finance, economics, engineering, computer science).</li><li>6+ years of experience in model risk management, governance, or related roles, with significant leadership exposure in financial services.</li><li>Deep understanding of regulatory requirements (e.g., SR 11-7), model risk management frameworks, and best practices.</li><li>Experience with statistical/quantitative modeling, model validation, and risk assessment.</li><li>Strong communication, stakeholder management, and presentation skills, including experience with regulatory exams and senior forums.</li><li>Proven people leadership experience with the ability to lead, motivate and mentor highly competent and multi-layered teams, dispersed geographically</li><li>Exceptional ability to build, leverage, and maintain relationships with senior leaders, business partners, and regulators</li><li>Understand the evolving compliance and regulatory requirements with key focus on gaps to stabilize and eliminate vulnerabilities in MRM</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Director, Global Network Operations Center - West is accountable for maintaining the highest level of network infrastructure availability, optimizing performance, and swiftly resolving incidents to minimize downtime and business impact. The Director will be responsible for implementing best practices, fostering a high-performing team capable of proactive monitoring, maintenance, and continuous service improvement. Ultimately safeguarding critical network assets and supporting the organization's technical backbone.Responsibilities:•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide ‘hands on’ technical support for incident circumvention as needed•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participates in cloud scale, architecture, design and maintenance•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive a world-class customer service culture within the team and through personal example•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work outside of business hours as needed during major incidents (24x7x365 on call)•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hire and retain talent. Build, manage and lead a team of highly talented engineers•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identifies opportunities to adopt innovative technologies•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Works closely with infrastructure, product, engineering and solutions on feature sets that impact multiple platforms and products•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Managing the Circuits and Capacity globally•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driving automations for improving availability and hygiene of the networkQualifications:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Over 10 years of experience in supporting large enterprise/data center networks&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least one year of demonstrated leadership experience over a team of engineers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Expert level knowledge in Cisco NX-OS/IOS, and Arista&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Expert level knowledge in F5 LTM and GTM products&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Expert level knowledge in TCP/IP analysis&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong understanding of network security best practices&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong understanding of software-defined data center concepts&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong understanding of Public Cloud and Private Cloud Technologies&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication skills&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated ability to manage high pressure situationsEducation:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree in computer science or other related IT field preferredSalary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Engineering Director

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The General Counsel’s Organization (GCO) at American Express is seeking a Director &amp; Counsel to support the Global Client Group within the Global Merchant and Network Services division (GMNS).&nbsp; The successful candidate will be responsible for negotiating complex commercial agreements and providing day-to-day legal and strategic advice in respect of the Company’s most significant global merchant relationships – ranging from the Company’s largest travel partners to the digital giants and retail leaders. &nbsp;This position requires regularly navigating novel business and legal issues across a broad range of matters and working seamlessly with colleagues on a global basis.&nbsp; It also provides the opportunity to contribute to strategic projects and other contract negotiations across GMNS and to collaborate with colleagues across business units and the GCO on significant enterprise initiatives.The GMNS division is a core business of American Express and fundamental to the operation of the American Express global payments network. GMNS builds and maintains relationships with merchants that choose to accept the American Express Card, simultaneously delivering differentiated products and services and driving revenue growth for both Merchants and American Express.&nbsp; GMNS is responsible for signing merchants to accept the Card, processing Card transactions and providing marketing and other innovative programs and services to grow our merchant relationships.Role &amp; Responsibilities:<ul><li>Provide legal and strategic advice on a range of matters impacting key global merchant relationships, such as commercial contracting, risk identification and mitigation, data issues and disputes handling. &nbsp;</li><li>Negotiate and guide implementation of complex GCG and other business line Card acceptance agreements and other commercial contracts, working in close collaboration with legal and business colleagues and other subject matter experts.&nbsp; </li><li>Participate in a small team of seasoned attorneys, offering thought leadership for, and engagement on, cross-subject matter practice group issues and strategic projects.</li></ul><ul><li>Identify and support process improvements to promote agility in legal and related business operations, including contract template enhancements.</li><li>Coordinate with international legal colleagues, Compliance, Operational Risk, and business development leads, and cross-functional teams, to ensure the most effective support and relevant expertise is applied to particular matters.</li></ul>Qualifications:<ul><li>J.D. with ability to practice law in New York</li><li>6+ years of relevant work experience in a law firm and/or in-house corporate legal environment</li><li>Experience drafting, reviewing, and negotiating complex commercial transactions and relationships</li><li>Strong analytical and problem-solving skills, with passion for generating creative and innovative solutions</li><li>Ability to communicate complex issues clearly and persuasively, in both written and oral format, and to synthesize complex issues</li><li>Excellent collaboration and teamwork skills and ability to work well in cross-functional team settings</li><li>Ability to manage and prioritize competing demands while maintaining high attention to detail and meeting deadlines</li><li>Ability to understand and integrate details of business operational/systemic environment in applying legal and policy requirements</li><li>Self-motivated, high level of personal energy and commitment</li><li>Experience in the payments industry preferred</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director & Counsel, Merchant Commercial Services

Job Summary:As an admissions counselor, your role is to be a representative for the university, a resource to prospective and admitted students, and a guide through the admissions process. Admissions Counselors spend part of their year traveling to high schools in a specific territory to represent Alvernia and help interested students receive necessary information. In an assigned territory, you will read applications, make admission decisions, and cultivate relationships with prospective students and their families. This Admissions Counselor will also actively participate in college recruitment and yield events, including but not limited to individual tours, Information Sessions, Open Houses, Accepted Students Days, Scholarship Luncheon, Connection Days, New Student Orientation, and other recruitment events.Essential Functions:1. Promote Franciscan ideals and adherence to the Mission of the University as demonstrated by the University Ideal Characteristics. As we are an equal opportunity employer committed to Franciscan values, all employees share responsibility for advancing diversity, equity, and inclusion in the performance of their roles while demonstrating service orientation, respect for all, intellectual curiosity, solution focus and innovation, and mutual accountability.2. Build connections with prospective students through various means of communication, including email, phone, virtual meetings, on-campus events, and off-campus functions.3. Design and implement a travel schedule in a designated geographic territory to ensure successful recruitment from schools that will yield students likely to apply and attend Alvernia University.4. Review and make admission decisions on student applications and reach out when an admission decision or update has been made.5. Assist with on-campus admissions events for prospective students and be able to present information or speak publicly during events.6. Advise students and provide resources for financial aid, residence life, academics, student support services, athletics, student activities, or any other aspect of the university. This may include connecting them virtually or in person with those departments on campus.7. Ensure enrollment goals are being met.Additional Responsibilities:1. Make admissions acceptance packages for admitted students.2. Work collaboratively with other departments, especially financial aid and athletics.3. Be an asset to school counselors in college advising.4. Ability to take on projects and be creative.5. Complete other tasks as assigned.Qualifications/Education:1. Commitment to the mission statement, core values, and goals of Alvernia University.2. Bachelor’s degree required. Experience and working in higher education, the field of admissions, and student counseling are preferred (Master’s degree required for Assistant Director level).3. Strong communication skills in speaking, writing, and active listening.4. Bilingual proficiency in Spanish is preferred.4. Managing time effectively, balancing various assignments at once, and remaining organized.5. Proficient in using the computer and utilizing the Microsoft Office Suite. Knowledge or skills in databases and software such as Technolutions Slate, PowerCampus, PowerFaids, Zoom, and Microsoft Office &amp; Teams are preferred.6. Ability to analyze data, think critically and creatively, and meet university goals.7. Remain available to work during nights and weekends as required.8. Valid Driver’s License.9. Ability to work independently and as a part of a team.Physical Requirements:1. Attendance is required to perform the duties of this job.2. Prolonged periods of sitting at a desk and working on a computer.3. Must be able to lift 15 pounds at times.4. Driving long distances for high school visits and fairs.

453 Leadership / Executive Board Jobs