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AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Sr. Manager, Network Services

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The primary responsibility of this Senior Engineer role is designing and implementing AutoNation’s software delivery pipeline and ensuring the availability and uptime of AutoNation’s platform and services. This includes version control management, build automation, test orchestration automation, infrastructure-as-code, configuration management automation, deployment automation, and other relevant operational support activities. This role will also be key to helping to architect and develop the AutoNation platform as a whole, and will help set the foundation for future AutoNation software architecture and delivery. The applicant must be adept to working in a highly fluid environment which includes: frequent changes to requirements, tactics, strategies, and timelines. Candidate must also be a self-learner with abilities to quickly absorb new and emerging technologies. The ideal candidate will have demonstrable experience in architecting complex platform services in a hybrid the enterprise level, including experience with building Developer portals, instrumenting cross-platform monitoring and logging integrations, and working with large-scale infrastructure design and implementation.Organizational Relationships: This role reports directly to the Director of DevOps for operational needs and the DevOps Lead for technical direction. As a member of AutoNation’s DevOps team, the role also requires frequent interaction with most of the IT teams including Application Development, QA, PMO, Security, Network Engineering and Infrastructure Engineering. Job Responsibilities: ● Develop and implement solutions using industry standards and patterns to promote consistency, efficiency and risk reductions across AutoNation’s data enterprise ● Design and implement automated AWS/Azure datacenter infrastructures using Terraform, CloudFormation and Azure RM Templates ● Design and implement continuous delivery systems for agile development/QA teams who are building and maintaining AutoNation’s most visible and critical projects ● Mentor DevOps engineers with on-prem backgrounds on cloud technologies and operational best practices ● Provide continuous improvements to AutoNation’s release pipelines (DIT, QA, Stage and Production) POSITION DESCRIPTION Job Description - DevOps Engineer Senior.doc ● Build automation in Azure DevOps, VSTS Build and Jenkins for Java and .NET applications ● Test orchestration (unit, integration, functional) ● Infrastructure automation in AWS (CloudFormation, Terraform) and Azure (ARM Templates) ● Configuration management (AWS OpsWorks for Chef Automate or similar) ● Provide Level 3 production support for AWS, Azure, and on-prem resources as needed ● Attend daily SCRUM standup meetings with PMO, development and QA teamsQualifications:● 5+ years of operational experience with cloud IaaS and PaaS technologies at the enterprise level ● 3+ years of experience with container and microservices technology in AWS and/or Azure ● AWS EKS, ECS, EC2, S3, Lambda, CloudFront, CloudWatch ● Azure AKS, Azure Service Fabric, Azure App Services, Azure SQL, Azure PaaS, Azure Functions ● Docker, Kubernetes, Functions-as-a-Service ● 3+ years of experience automating the provisioning of cloud resources in Azure (ARM Templates) and/or AWS (CloudFormation), or Terraform for hybrid-cloud environments ● 5+ years of experience managing API layer with an API Management tools (Azure APIM, MuleSoft, Apigee) ● 5+ years of experience managing enterprise on-prem infrastructures (VMs, LBs, Network protocols, Windows Server, Linux) ● 7+ years designing and implementing process automation using scripting tools and languages such as PowerShell, bash, Python and other similar languages ● Working knowledge of coding standards such as MVC, client-side frameworks (Angular JS/jQuery), asynchronous programming, web sockets, rest APIs, SOA, SQL and mobile clients is a plus ● Expertise in troubleshooting full stack implementations from client to backend systems using client-side tools, APMs, network monitoring tools and log parsers ● Expertise with ALM and release management processes ● Bachelor’s degree in technology or equivalent job experience preferred ● Microsoft MCSE and/or AWS certification preferred<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sr. DevOps Engineer

POSITION SUMMARY:&nbsp; The Assistant Director of Clinical Education is responsible in conjunction with the Director of Clinical Education for oversight of all aspects of the clinical phase of the Physician Assistant Program. It is expected that the Assistant Director of Clinical Education will provide effective leadership toward consistently meeting program and student learning outcomes related to the clinical phase of the program. The Assistant Director of Clinical Education will work with the Director of Clinical Education and other members of the PA faculty to ensure that the program’s clinical phase is in compliance with all ARC-PA Accreditation Standards pertaining to supervised clinical practice experiences (SCPEs). The Assistant Director of Clinical Education will also work in synergy with their counterparts at other South University PA programs. The Assistant Director of Clinical Education is a member of the faculty (rank commensurate with experience) with the Physician Assistant Program.The incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position, which includes quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking, and expansionKEY JOB ELEMENTS:<ul><li>Coordinates clinical curriculum development, which includes the design and implementation of the clinical phase of the program with the program’s student learning outcomes and PA competencies.</li><li>Collaborates with all members of the program’s Clinical Education Team (CET).</li><li>Conducts ongoing assessment and improvement of the clinical curriculum which includes evaluation of student performance, preceptor performance, and clinical site quality.</li><li>Collaborates with the Director of Clinical Education and clinical education team to design and implement an ongoing clinical site development and clinical site monitoring plan to ensure the program has adequate SCPE sites.</li><li>Assists in managing faculty coordination by assigning clinical coursework/SCPEs to instructional faculty and preceptors.</li><li>Provides teaching and instruction in the PA program including:</li></ul><ul><li>Overseeing coordination of instruction for all clinical courses and rotations annually.</li><li>Lecturing in areas of clinical and/or professional expertise.</li><li>Providing academic advising as a small group facilitator and student advisor.</li></ul><ul><li>Provides input to assist with accreditation activities, as well as ongoing program evaluation and mission statement review.</li><li>Participates in the program’s admissions process to include open houses, student evaluation (through application review and candidate interviews), and student selection meetings.</li><li>Collaborates with the Director of Didactic Education on ongoing assessment of student performance toward attaining the program’s student learning outcomes.</li><li>Engages in service, community and campus relations, PAC (Program Advisory Committee) meetings, and scholarly activities appropriate to the role of Assistant Director of Clinical Education and PA faculty.</li><li>Participates in faculty development opportunities each year as required in the areas of teaching and academic administration.</li><li>Provides remedial instruction as needed.</li><li>Assists with other responsibilities as determined by the Program Director and/or the Campus Leadership.</li><li>Performs instructional duties as assigned and outlined in the job description and in accordance with the provisions of Faculty Supplement to the South University Employee Handbook.</li></ul>JOB REQUIREMENTS:Knowledge: <ul><li>Graduation from an accredited PA program.</li><li>Terminal degree as a physician assistant.</li><li>Current or emeritus NCCPA certification.</li><li>PAs with active certification must be eligible for state licensure or hold an active, valid, and unencumbered state license in the state where they are assigned. </li><li>1-2 years teaching experience in a graduate health-related profession highly preferred.</li><li>2 years of clinical experience required.</li><li>&nbsp;&nbsp;&nbsp;&nbsp;Experience in PA/medical classroom teaching and PA education administration is highly preferred.</li></ul>Skills: <ul><li>Excellent communication skills, both verbal and written.&nbsp; </li><li>Strong interpersonal skills with student, faculty, and staff populations.</li><li>Superior organization, prioritization, and self-motivation skills.</li><li>Strong computer skills, including MS Office Suite, ExamSoft, and WebAdMIT.</li></ul>Abilities: <ul><li>Ability to interact effectively with clinical health care providers and administrators to establish and maintain strong relationships with clinical affiliates/sites.</li><li>Ability to interact effectively as both a leader and as a member of a team and work collaboratively with other departments.</li><li>&nbsp;&nbsp;&nbsp;&nbsp;Ability to read, understand, interpret, and implement accreditation criteria and state agency regulations.</li><li>&nbsp;&nbsp;&nbsp;&nbsp;Ability to effectively present information to faculty, academic and campus leaders, corporate leaders, and public groups.</li><li>&nbsp;&nbsp;&nbsp;&nbsp;Ability to resolve inquiries and complaints from employees, students, regulatory agencies, or members of the academic or business community.</li><li>Ability to listen to staff, students, clinical preceptors, and members of the medical community to understand and respond appropriately to their needs and requests.</li><li>Ability to adapt to changing assignments and multiple priorities.</li><li>Ability to manage multiple tasks and successfully meet deadlines.</li></ul>WORK ENVIRONMENT:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email, video conference, and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

South University

Assistant Director of Clinical Education, Physician Assistant Program

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Gather team is building a portfolio of products that use a human-centered, data-informed approach to empower everyday journeys by transforming the way people digitally interact with their vehicles and each other. We’re a passionate, hungry, and humble team that is excited to create inclusive experiences that challenge industry boundaries and create positive change in the daily lives of consumers. As a Product Designer at Gather, you will be joining the ground floor of a growing team of cross-functional digital experts in design, product, and engineering. In this role, you'll be responsible for shaping the user experience of our new mobile app as we grow our product from 0-1. We are looking for a highly collaborative team member with a fanatical focus on the customer, and experience designing for data-powered connected products in areas of disparate systems and processes.Responsibilities - Closely collaborate with Product, UXR, and Engineering to understand user needs, product objectives, and technical capabilities - Develop wireframes, prototypes, and high-fidelity designs to visualize and communicate design concepts, and iterate on designs based on feedback and user testing - Develop detailed annotations and specifications for seamless handoff to engineers and QA - Communicate design decisions effectively to squads, justify design choices, and advocate for the best user experience - Contribute to the creation, maintenance, and evolution of a cohesive visual design system - Stay up-to-date with design trends and best practices to create modern and engaging interfacesExperience - 3-5+ years of product design experience and a compelling portfolio showcasing your ability to maintain a high bar for quality at scale - Track record of achieving success in collaborative cross-functional squads - Detailed problem solver with deep understanding of user experience principles, design thinking methodologies, and best practices - Strong visual design skills, including proficiency in design tools (e.g., Figma) - Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams - Ability to thrive in an iterative, fast-paced startup environment and adapt to changing priorities - Passion for creating innovative and impactful user experiences<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sr Product Designer

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Internal Audit Analytics Manager is responsible for execution of operational and financial control audit projects across the entire company. The Audit Manager will work closely with Corporate, Region and Shared Service Center finance team management.Job Responsibilities:<ul><li>Lead, risk assess, plan, execute and report on all aspects of audit projects</li><li>Evaluate internal control environments including people, processes and technology</li><li>Analyze, test and evaluate large data files</li><li>Utilize technology resources to perform data analytics to identify unusual trends or practices</li><li>Identify and investigate irregular transactions or business practices</li><li>Write audit reports and present reports to Senior Management</li><li>Remain current with accounting and operating policies and accounting systems</li><li>Build and maintain effective professional relationships within Company to assure a strong working knowledge of current business issues and risks</li></ul>Mandatory Qualifications:<ul><li>Certified Public Accountant or equivalent</li><li>4 to 7 years public accounting or equivalent</li><li>BS in Accounting or comparable</li><li>Strong verbal and written communication skills</li><li>Strong analytic and data analysis skills</li><li>Demonstrated ability to perform technology-based data mining and analytics</li><li>High degree of personal and professional integrity and maturity</li><li>Willingness to travel (approximately 15%)</li><li>Ability to successfully function with remotely located supervisors</li><li>Ability to work in a highly dynamic, visible and challenging position without day-to-day supervision</li><li>Ability to readily move into other Corporate, Region or SSC finance positions for career development</li><li>High proficiency in Microsoft Word, Excel, PowerPoint, Access</li></ul>Preferred Qualifications:<ul><li>Automotive retail audit experience</li><li>Master’s Degree and/or MBA</li><li>Fraud or forensic investigative experience</li><li>HFM/Essbase/PeopleSoft Systems experience</li><li>ADP DMS / Datawarehouse experience</li><li>Python/Tableau/Power BI - intermediate skills</li></ul>Exciting Benefits and Perks Await You:Competitive compensation and 401k matchingEnjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGearAccess amazing deals and discounts through YouDecide, a website with offers from top providers and retailersJoin our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwideAutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Internal Audit Analytics Manager

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?This position is responsible for collecting and resolving active customer accounts that have become delinquent. This position reports to the Collections Supervisor. This individual will primarily interact with delinquent customers, third party references or contacts, and repossession agencies assigned to recover vehicles on delinquent accounts. This individual also interacts internally with other AN Finance department in the course of arranging repossessions, delinquency management, and loss (charge off) administration. The successful candidate is self-directed in work prioritization and demonstrates superior judgment-making ability within the scope of the position’s areas of responsibility. The associate will perform all duties in accordance with AN Finance policies and procedures and all state and federal regulations. This position requires working a variable schedule, which will include late evening and occasional weekends, as directed by management. The compensation for this position includes a potential monthly bonus based on delinquency, roll rates, and net losses.<ul><li>Handle inbound/outbound collection calls in a professional manner.&nbsp; Reviews open accounts for collection efforts.&nbsp; Maintains good customer relations with borrowers, and effectively solves problems in an effort to resolve account delinquency and prevent losses.&nbsp; Identifies issues attributing to account delinquency and review with supervisor as needed.</li><li>Make outbound contact attempts with delinquent customers by telephone, email, chat, and texting to negotiate acceptable payment arrangements with delinquent customers.</li><li>Collect customer payments in accordance with payment due dates.&nbsp; Provide timely follow-up on payment arrangements.&nbsp; Follow and maintain policies and procedures in all aspects of the position.&nbsp;</li><li>Handle inbound contacts from customers involving a variety of issues, including delinquent payments and general inquires.&nbsp;</li><li>Negotiates account resolution and accurately input and document actions within the collections system, while maintaining company performance and productivity standards.&nbsp; Maintain and update customer demographic and employment information on a regular basis.&nbsp;</li><li>&nbsp; Perform skip-tracing activity on delinquent accounts for potential leads on customer or vehicle location.</li><li>Maintain or exceed production standards as established by management for accounts worked, conversion rate, kept rate, dollars collected, % now due, delinquency, roll rates and net losses.</li><li>Escalates risk issues to management, as appropriate.</li><li>Essential Knowledge, Skills and Licenses</li><li>Excellent verbal and written communications skills with the ability to communicate and present complex issues in a clear, accessible and impactful manner.</li><li>Must demonstrate superior listening skills</li><li>Proficient in the use of computer systems, including loan servicing systems, Strong skip-tracing techniques, including proficiency in the utilization of external data sources.</li><li>Thorough understanding of state and federal laws applicable to debt collection, including the Fair Debt Collection Practices Act.</li><li>Ability to organize various tasks and prioritize workloads while managing to deadlines.</li><li>Self-motivated, comfortable working independently, with strong attention to detail.</li><li>Bilingual in English and Spanish is preferred but not required.</li></ul>Education and/or Experience<ul><li>High school degree or GED is required.</li><li>Previous experience in the consumer financial services industry is preferred but not required, and automobile financing experience is preferred but not required.</li><li>3 years consumer debt collection and skip tracing experience</li></ul>Machines, Office Equipment and Software<ul><li>Web navigation and/or web-based software applications.</li><li>Personal computer: Microsoft Word, Excel, Power Point and Outlook.</li><li>10-key calculator and QWERTY keyboard skills.</li><li>Copier, faxing &amp; other general office equipment.</li></ul>Physical Demands<ul><li>Continuous use of personal computer/monitor/keyboard.</li><li>Physical Demand: None. Amt./Frequency: N/A</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Loan Counselor I

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?AutoNation, the nation’s largest and most admired Dealership group, is in an exciting phase of innovation and growth. We are looking for an entry level Customer Relations Specialist I (CRS) to join our exciting and expanding team! AutoNation’s Customer Relations Operation (CRO) is located in the Fort Lauderdale, FL corporate office. We are enthusiastic about serving customers, continuous improvement, and providing excellent service. This mission is central to how each member approaches their work. The team culture is collaborative, inclusive, and energetic. We enjoy contributing to the company’s continued success. The Customer Relations Specialist (CRS) handles and resolves inquiries from both external and internal customers. AutoNation Serving over 300 locations across 20 states, and the CRS team represents the company's front line. They address a variety of cases, from general information requests to product concerns and minor complaints. This role requires strong problem-solving skills to manage moderately complex issues, deescalate conflicts, and consistently maintain a calm, professional demeanor. The CRS serves as a customer advocate, conducting thorough research and applying strong business judgment to offer effective solutions. CSRs are skilled in utilizing various resources and tools to resolve cases efficiently and provide outstanding customer experience. These tools may include platforms such as AutoNation.com, Help Desk, eLeads, Customer 360, and BPMS for addressing cases and responding to general inquiries. The Specialist is an experienced and professional communicator, adept at engaging through phone, email, and social media channels. This is a critical role with high visibility and regular interaction with store operations, and corporate support functions. Achieving production goals, accurate documentation and consistent execution of standard processes core are areas of ongoing performance evaluation.Job Responsibilities:· Execute all standard call management process steps. Complete required call documentation, while maintaining ongoing database accuracy of logged information for assigned case portfolio.· Deescalate situations while maintaining a calm and professional demeanor.· Serve as liaison between customer, store operations and corporate support functions to research and resolve inquiries and/or complaints.· Teammates are typically assigned (20-30) new cases daily to achieve established production and quality standards.· Report website related issues.· Proactively deliver superior service in response to inbound customer correspondence related to vehicle purchase, service or repair issues.· Provide backup support for AutoNation Parts activities by researching and delivering information related to order status.· Serve as liaison between customer, store operations and corporate support functions to research and resolve inquiries and/or complaints.· Teammates are typically assigned (20-30) new cases daily to achieve established production and quality standards.· Provide exceptional service in response to inbound customer inquiries through email, chat, and phone, while fostering strong customer relationships to enhance the company's reputation.· Other duties as assigned.Qualifications:· Undergraduate degree in business or a related field of study· 3-5 years of Customer Relations experience (Automotive exposure preferred)· 3-5 years of experience handling complex and escalated customer complaints· Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook) applications· Proficient user of all major social media platforms (Facebook, Twitter, LinkedIn, etc.)· Exceptional verbal, business writing, and social media communications capabilities· Demonstrated problem-solving, time management, organizational and documentation skills.· Understanding of the automotive industry.Experience:· Undergraduate degree in business or related field of study preferred· 2-3 years of Customer Relations experience (Automotive exposure preferred)· 2-3 years of experience handling complex and escalated customer complaints· Proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook) applications· Proficient user of all major social media platforms (Facebook, Twitter, LinkedIn etc.)· Exceptional verbal, business writing and social media communications capabilities· Demonstrated problem solving, time management, organizational and documentation skillsSkills:· Ability to think critically when faced with a problem or task· Ability to demonstrate genuine courtesy, diplomacy and empathy· Ability to work proactively, develop and maintain productive working relationships· Ability to maintain confidentiality, demonstrate good judgement and critical thinking· Ability to manage multiple tasks simultaneously in a fast paced and dynamic environment<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Customer Relations Specialist

Job Requirements This specific restaurant is independently owned and operated by a Whataburger franchise.&nbsp;Please click on the apply button below to be redirected to this franchisee’s website. Once there, you will be able to learn more about this position information and their application process.

9 Education / Training Jobs in Florida