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<h3>Job Description:</h3>The RoleYou are an influencer who consistently makes a positive impact. You are passionate about coaching, building, and supporting a team of 8 associates to work collectively as a team and achieve shared goals. You’re a motivator, focused, fast-paced and inspired by change. You can coach to key behaviors that help drive business results. You empower others to accept feedback and develop an environment focused on growth and development. You encourage others to create the best customer experience possible.Alternative Investments is a complicated and nuanced product space with manual, industry wide processes in place to support transactional activity. As the industry is evolving and team is growing, development of the associates and innovation of the department is key. The role will include strengthening the (Out of Standard) OOS and Follow Up team. The Follow Up team is responsible for following up with Sponsors and TAs to obtain acknowledgements and confirmations of pending transactions that are 60 days or older in a timely manner on behalf of our clients and to mitigate risk and exposure to the organization. The OOS team is responsible for bringing in all monthly and quarterly fund reporting in prior to month end to ensure the firm isn’t exposed to capital charges. These activities are performed daily and require adherence to policies, procedures, and regulatory guidelines.The Expertise and Skills You Bring <ul><li>College degree preferred.</li><li>Series 99 license (or within 90 days of hire)</li><li>Proven experience in team leadership and coaching.</li><li>Strong ability to drive business results through effective team management.</li><li>Prior experience with alternative investments process experience is preferred.</li><li>Detail oriented, ability to work effectively with minimal supervision.</li><li>Ability to process customer data quickly and accurately.</li><li>Team player with capability to help maintain a positive work environment.</li><li>Strong analytical and decision-making skills.</li><li>Ability to prioritize and work effectively in a fast-paced environment with multiple deadlines and processes.</li><li>Exceptional quality and productivity in current role.</li><li>Ability to handle and resolve complex problems. </li><li>Strong verbal and written interaction skills including ability to explain complex processes.</li><li>Effective time management skills and ability to prioritize and multi-task.</li><li>Strong PC skills - Word, Excel, and Access.</li><li>Process a variety of data entry transactions and maintenance requests.</li><li>Track and supervise monitor outstanding issues and provide timely updates.</li><li>Analyze, research, and resolve discrepancies in accordance with departmental SLAs to minimize risk to the company.</li><li>Partner with stakeholders to collect reporting information.</li><li>Interact with a variety of customers, client, and agents relative to your role.</li><li>Ensure policy and procedures are followed and paperwork requirements are met to minimize risk.</li><li>Building enduring internal and external relationships, significantly enhancing the customer experience.</li><li>Identifying opportunities to advance the business towards a premier digital experience.</li><li>Providing daily support and coaching to associates on their interactions.</li><li>Cultivating an environment that promotes passion, growth, and development.</li><li>Guiding others through periods of change.</li><li>Establishing standards for optimal performance delivery, in line with industry best practices.</li><li>This role is not eligible for sponsorship.</li></ul>The TeamOperations &amp; Services Group (OSG) provides superior customer service to Fidelity's Institutional Products Group's businesses through innovation, dedication, and commitment to excellence. With eight operating divisions located throughout the country, OSG provides securities execution, clearance, and information management services to retail, institutional, and correspondent clients. OSG performs tens of thousands of over the counter, listed equities, options, bonds, and mutual fund transactions daily.An Alternative Investment (AI) is a highly specialized investment vehicle that is tailored to sophisticated, high net-worth investors and are not traded on any public market. Our Alternative Investments group services all Fidelity lines of business and handles end-to-end operations from onboarding of assets, all transactions, reconciliation, and servicing requests.The base salary range for this position is $52,000-$83,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3>Series 99 - FINRA<h3>Category:</h3>Brokerage Operations

Fidelity Investments

Alternative Investments Team Lead

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?Digital acquisition is one of Amex’s top priorities. Core to delivering on this priority are Commercial application and onboarding experiences that enable prospects and customers to apply for our commercial products with the least amount of effort, wherever and however they choose to apply. In addition to an enormous emphasis on users and usability, our team is responsible for growing new accounts acquired, billed business acquired, and accounts receivable by increasing application completion, conversion optimization, and flawlessly onboarding our approved customers. We are looking for a passionate, talented, and adaptable Senior Manager of Product Operations, Planning, and Controls who will bring rigor to the ideation, planning, and delivery process for the American Express US Commercial Application Experiences team. In this role, you will lead, develop and champion processes that will transform the way we manage product development and enhancements. Key to the success of this role is managing a tight program that increases our efficiency as we groom features to get them ready for development. You will also lead and coordinate the team’s risk and control response to proactive and reactive findings. Lastly, you will step in to project-manage large scale initiatives and create the proper documentation and forums that will keep stakeholders and impacted teams informed of progress, risks, and mitigation plans.Key Responsibilities:<ul><li>Manage and improve the ideation, intake, and prioritization processes for US Commercial Application Experiences</li><li>Drive collaboration, communication, and delivery among Product Managers, Engineers, Business Leads, Architects and the leadership team</li><li>Improve efficiency of planning and delivery by contributing to process and working practice improvements</li><li>Develop and maintain strong relationships with stakeholder teams (Product, Engineering, Marketing, Credit &amp; Fraud Risk, Analytics, among others) to maintain up-to-date product roadmaps</li><li>Monitor software development lifecycle (SDLC) tools like Rally, Confluence, Clarity, and Airtable, and ensure tickets are up to date</li><li>Extract, merge, and transform epic and feature tickets from different software development lifecycle (SDLC) tools and synthesize them into roadmaps and timelines for leadership team</li><li>Bring together teams to drive the timely remediation of Operational Risk Events (OREs) and Data Quality Issues</li><li>Strategize improvements to processes involving Process Risk Self-Assessment (PRSA), Risk and Control Self-Assessment (RCSA) and general Control Management</li><li>Analyze trends in issues and events to identify potential systemic risks or control weaknesses</li><li>Ensure peer and leadership buy-in of common processes and metrics</li><li>Create. present, and socialize presentations to peers and senior leaders that summarize the status, risks, mitigation plans and timeline views of major initiatives</li><li>Own product initiatives, as needed</li><li>Draft product requirements documentation (PRDs) for initiatives owned</li><li>Draft Process Risk Self-Assessment (PRSA), Risk and Control Self-Assessment (RCSA), and other controls, as needed</li><li>Assist the leadership team with special projects, as needed</li></ul>What we are looking for:<ul><li>Product Management experience in an Agile environment, working directly with scrum teams</li><li>Ability to drive clarity and outcomes in a highly matrixed organization with sometimes unclear roles and responsibilities</li><li>Hands-on fluency and speed with ticketing tools like Rally, Clarity, Airtable, and Jira</li><li>Highly organized and detail-oriented with a proven ability to manage multiple workstreams and solve complex problems</li><li>Excellent communication and collaboration skills. Able to simplify complex ideas, navigate cross-functional teams and build relationships, influence decisions, and deliver on shared objectives</li><li>Mastery in deck-writing, story-telling and managing projects</li><li>Demonstrated ability to analyze data and processes to identify creative solutions and drive incremental improvement</li><li>A good balance of technical knowledge and business acumen</li><li>Driven, curious and diligent problem solver with a willingness to learn, challenge the status quo and collaborate to make an impact</li><li>Experience in leading corrective actions and operational risk events, financial remediation, implementing long term fix and control enhancements (such as Process Risk Self-Assessment or Risk &amp; Control Self-Assessment)</li><li>Experience working in a regulated environment with an understanding of compliance, control, data governance and integrity processes is a plus</li><li>Experience with data analytics (SQL a plus)</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Manager-Digital Product Management; Operations, Planning, and Controls

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Research Operations Team plays a critical role in building the world’s best user experience. We equip teams with the people, processes, tools, systems, methodologies, and partnerships needed to consistently deliver exceptional design at scale.As an Associate Research Operations, you will enable colleagues to do their best work by encouraging collaboration, adopting best practices, and mitigating risk. You will support the team at large by working with, and learning from, more senior team members working across a broad range of product journeys and team programs.Key Responsibilities<ul><li>Documents project scope, timelines, and processes in partnership with colleagues</li><li>Communicates with cross-functional teams regularly, and ensures alignment on project goals and deliverables throughout the project lifecycle</li><li>Supports senior team members in the implementation, adoption, and refinement of process by contributing to artifact creation, training, and feedback gathering</li><li>Observes and learns the end-to-end user research lifecycle and identifies opportunities to improve ways of working and reduce risk</li><li>Participates or co-facilitates in working sessions with peers and partners</li><li>Manages and owns operations for our enterprise level evaluative research lab program supported by third-party partners&nbsp;</li><li>Enables control management, partner onboarding, and third-party lifecycle management processes required for conducting research via third party tools and vendors&nbsp;</li><li>Supports the operationalization of research processes, contributing and executing new approaches and optimizing our existing ways of working</li></ul>Qualifications<ul><li>You have at least 2 years experience in a role dedicated to managingUX projects and improving efficiencies, collaboration, and partnership</li><li>You have knowledge of how design, product, research, or engineering organizations work, or have partnered directly with&nbsp;those groups.</li><li>You have contributed to&nbsp;process adoption and helped improve ways of working with partners and peers.</li><li>You have experience working with external agencies and coordinating efforts for project delivery.</li><li>You are familiar with Jira, Confluence, Slack, Mural, and&nbsp;Airtable - or similar tools</li><li>You are a proactive, energetic communicator, with an impressive attention to detail in written communications (e.g., slack messages, emails, and research documents).</li><li>You approach work, your colleagues and life in general with curiosity, humility, and an openness to learning.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Associate-Design Operations; Research Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.Amex Digital Labs is responsible for catalyzing digital innovation at American Express by originating, incubating, and leading emerging products and partnerships that represent significant business building opportunities both in terms of driving revenue and customer impact. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include crafting industry-leading digital payment &amp; commerce solutions, using our outstanding servicing network and lifestyle assets to build digital experiences, and defining new products and services based on emerging technologies and trends. The Product Operations team at Amex Digital Labs is responsible for evolving our product foundation to maximize enterprise value, excellence, and efficiency. We do this by driving enterprise stakeholder alignment and prioritization for Labs products,gathering and analyzing data to make business decisions, streamlining workflows and strengthening cross-team collaboration.We’relooking for a Product Operations Manager to join our team to support our product portfolio, drive a culture of product excellence, manage our product roadmap and lead process improvement and standardization efforts. This is an exciting opportunity for someone who ispassionate about streamlining and improving ways of working, as well as promoting best practices across different teams.How will you make an impact in this role?<ul><li>Support enterprise-wide annual and iterative planning processes to ensure Labs’ products are prioritized across the company; Partner with key stakeholders to align on product requirements, sizing, potential trade-offs, capacity, prioritization shifts, etc.&nbsp;</li></ul><ul><li>Define and implement thorough product documentation standards and processes, creating templates and governance mechanisms that enable self-service and reduce information silos.</li></ul><ul><li>Promote a culture of accurate and consistent product documentation across all product teams;Ensure teams are accountable for updating key documentation on an ongoing basis</li></ul><ul><li>Manage Labs’ product roadmap, using it as a tool for stakeholder socialization and to derive key insights that help drive product decisions</li></ul><ul><li>Identify and implement ways to strengthen the collaboration and communication between product and engineering, focusing on a one-team culture</li></ul><ul><li>Evaluate current business processes and lead initiatives that focus on optimizing current workflows and improving ways of working across all product teams&nbsp;</li></ul><ul><li>Support ad-hoc requests from broader team, such as managing partner invoices, ensuring external partners meet third-party requirements, proper prioritization of projects, etc.&nbsp;</li></ul>Minimum Qualifications:&nbsp;<ul><li>Minimum 3-5 years of experience in product development or product operations&nbsp;</li><li>Skilled at analyzing complex data and translating findings into clear, actionable insights with strong written and verbal communication to effectively influence decision-makers</li><li>Strong relationship management skills, with a focus on bringing others along&nbsp;</li><li>Ability to pivot and prioritize quickly, and support several projects simultaneously </li></ul>Preferred Qualifications:<ul><li>Proactive, solutions-oriented mindset and willing to roll up their sleeves and jump in&nbsp;</li></ul><ul><li>Has a passion for improving workflows and streamlining processes&nbsp;&nbsp;</li><li>Exudes positivity, requires minimal supervision, and has a strong work ethic&nbsp;</li><li>Experience in working with technical and product development teams is a plus&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Digital Product Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. The&nbsp;Operations &amp; Research Enablement team&nbsp;sits within the Global Brand Strategy &amp; Insights (GBSI) team. We are responsible for providing governance, ensuring effective controls, and enabling a compliant, global market research process. We are seeking a Sr. Analyst, Operations who will be responsible for enhancing governance and ensuring oversight for GBSI marketing operations. This position will report into Manager, Operations.This role will be responsible for mapping and optimizing marketing processes, identifying and mitigating operational and reputational risks, and driving compliance with regulations. The ideal candidate will excel at guiding teams without direct authority, ensuring marketing initiatives comply with regulatory and brand safety standards while optimizing efficiency. &nbsp;Key Responsibilities:<ul><li>Lead Process Risk Self-Assessment (PRSA) documentation, controls and testing to mitigate operational, brand safety, and reputational risks within marketing processes</li><li>Manage annual Standard Operating Procedure (SOP) documentation &amp; updates</li><li>Understand and document the workflows of various marketing teams, creating detailed process maps and data flow diagrams to enhance operational clarity</li><li>Proactively identify opportunities to enhance documentation and controls, and develop risk mitigation strategies</li><li>Liaise with Control Management, GCO, Compliance, Privacy to ensure processes are designed and maintained to adhere to company policy and regulatory requirements</li><li>Partner with GABM Operations &amp; Enablement team to ensure processes and governance sync with central guidance</li></ul>Qualifications:<ul><li>2+ years of experience in marketing operations, audit, compliance, risk management, or a related field</li><li>Excellent project management, organizational skills, and communication skills with the ability to juggle multiple priorities in a fast-paced environment</li><li>Set the agenda and lead teams through complex privacy, compliance, and approval processes, ensuring alignment with legal and regulatory requirements</li><li>Strong problem-solving and analytical skills, with the ability to design and implement risk mitigation controls</li><li>Experience in process mapping, data flow diagramming, and risk assessment techniques</li><li>Experience with marketing technology, data governance, or regulatory compliance frameworks a plus</li><li>Understanding of privacy laws (GDPR, CCPA, etc.) and their implications on marketing workflows a plus.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst, Operations

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Bristol Myers Squibb’s Cell Therapy business is in an exciting phase as it continues the commercialization of its first CAR-T products. Commercialization drives new scope, scale, and complexity across the network, and drives the need to work together in new ways. Join the Global Patient Operations team to play a leading role in continuing the evolution of our overall BMS Cell Therapy business and analytical capabilities. The successful candidate will utilize BMS CAR-T data infrastructure, reporting tools, analytics techniques, and effective communication skills to provide integrated data-driven decision support. Responsibilities:<ul><li>Perform data engineering tasks, including preprocessing, exploratory data analysis, and model development, by interacting with various databases.</li><li>Oversee the ingestion, integration, and delivery of data across multiple platforms.</li><li>Maintain and uphold data integrity and clean data principles.</li><li>Lead team code reviews and enhance team programming practices.</li><li>Independently coordinate and manage analytics projects across multiple departments and with cross-functional stakeholders.</li><li>Collaborate effectively with a global team, communicating across several time zones.</li><li>Regularly update team members and collaborate on deliverables.</li><li>Lead, document, and manage analytics URS and UAT through execution for GPO.</li><li>Guide and engage colleagues in data-related activities.</li><li>Design and deliver digital solutions to streamline access to analytics and data.</li><li>Work with domain SMEs to derive insights and add value to manufacturing-related data transformations and improvement initiatives.</li><li>Exhibit a high level of teamwork and collaboration within and across functions.</li><li>Utilize supervised or unsupervised methods to learn from vast amounts of unlabeled data and drive insights.</li><li>Work to design unstructured text data.</li><li>Ensure lifecycle management of code through version control and associated repositories.</li><li>Develop high-quality analytical and statistical models, insights, patterns, and visualizations to improve decision-making in manufacturing operations.</li><li>Document all technical work within and outside formal document management systems.</li><li>Independently develop code and analytical models to automate data transformation and analysis.</li><li>Responsible for maintenance of codebase and analytics solutions end to end</li><li>Responsible for developing analytics project timelines and deliverable upon commitments per the timelines</li></ul>Requirements:<ul><li>MS in Computer Science, Chemical Engineering, Biostatistics, or a related field with 6 years of industry experience, or a PhD in a similar field with 3 years of industry experience.</li><li>At least 2 years of experience developing analytics within the pharmaceutical industry.</li><li>Experience leading URS and UAT for analytics.</li><li>At least 2 years of experience leading analytics colleagues through direct or cross-functional reporting assignments.</li><li>Experience in dashboard development (Tableau, Spotfire, DASH).</li><li>Proficient in writing and developing analytical and machine learning models using Python modules, including pandas, numpy, scikit-learn, and TensorFlow. Experience developing and implementing MLOps pipelines.</li><li>Experience building analytical and statistical models to answer key business questions.</li><li>Experience using Git via the command line.</li><li>Strong understanding of core statistical concepts to solve real-world problems.</li><li>Intermediate to advanced proficiency in SQL (3+ years post-academia experience as an independent contributor designing and delivering data solutions).</li><li>Experience interacting with various data warehouses and large-scale, complex datasets using ETL and BI tools and platforms.</li><li>Self-motivated to identify and propose novel methodologies to drive increased efficiency.</li><li>Demonstrate expert knowledge in machine learning and rule-based systems as applied to computational linguistics and natural language processing, as well as development and execution of annotation tasks with teams of experts.</li><li>Proficiency in mathematics with the ability to translate complex mathematical algorithms into -usable computational methods.</li><li>Experience with data mining and analysis techniques across disparate data sources.</li><li>Experience working in LINUX/UNIX environments.</li><li>Experience interacting with PostgreSQL, Oracle, Impala Cloudera, Okera, or similar databases.</li><li>Experience with JupyterLabs, Anaconda, and RStudio.</li><li>Intermediate proficiency with Python.</li><li>Experience developing visualizations using various methods (plotly, matplotlib, seaborn).</li><li>Experience working within Domino Data Lab projects.</li><li>Technical knowledge of performance tuning and query optimization across large data sets.</li><li>Experience with data cataloging and enablement through APIs.</li><li>Fluent in various computer science languages (C++, Java, HTML/CSS, python, SQL).</li><li>Exposure to bioprocess engineering/cell therapy data.</li><li>Knowledge of GxP requirements (preferably related to data and code management).</li><li>Experience with Program/Project Management. SCRUM experience is highly desired.</li><li>Experience using transformation workflows like Dagster and dbt.</li></ul>Preferred:<ul><li>Familiarity with NET/SAP.</li><li>Knowledge of deep learning methods for NLP (quantitative area of study, Computer Science, preferred).</li><li>Strong background and demonstrable experience in Natural Language Processing and Computational Linguistics.</li><li>Experience working with ERP systems.</li></ul>#LI-HybridThe starting compensation for this job is a range from $127,000 - $159,000,plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and the geographic location where work is performed. Final, individual compensation is decided commensurate with demonstrated experience. For more on benefits, please visit our BMS Careers Site. Eligibility for specific benefits listed therein may vary based on job and location. Benefit&nbsp;offerings&nbsp;are subject to the terms and conditions of the applicable plans then in effect&nbsp;and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support&nbsp;such as&nbsp;the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.&nbsp;Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.&nbsp;Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Senior Manager, Global Patient Operations Reporting & Analytics

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.Amex Digital Labs is responsible for catalyzing digital innovation by originating, incubating, and managing emerging products and platforms that can be essential to our customers’ digital lives. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include crafting industry-leading digital payment solutions, using our outstanding servicing network and lifestyle assets to build digital experiences, and defining new products and services based on emerging technologies and trendsThis Manager role will focus on product enablement and operations across digital payments and Discovery vertical underpinned by AI technology. The successful candidate will serve as the central business contact to lead risk-related product requirements and drive speed to market, while balancing the critical need for controls and risk mitigation, for key strategic projects on behalf of Amex Digital Labs. This person will develop a deep understanding of product initiatives and exhibit strong subject matter expertise in key Amex policies and processes.&nbsp;Responsibilities:<ul><li>Drive the go-to-market implementation and product operations for new digital initiatives including:</li></ul>o&nbsp;&nbsp;&nbsp;Lead end-to-end internal management for the global launches of new digital productso&nbsp;&nbsp;&nbsp;Project manage across Amex Digital Labs teams (Product Enablement, Product Development, Business Development) and other key relevant partners (e.g., Control Management, Risk, Marketing, and Servicing) to guide product through appropriate Amex reviews &amp; approvals (i.e., Third-Party Management, New Product Governance)o&nbsp;&nbsp;&nbsp;Influence cross-functional teams to ensure business alignment, requirements, and resourcing levels are optimal throughout plano&nbsp;&nbsp;&nbsp;Develop project trackers/overview decks, maintain ongoing project update meetings, and regularly communicate with partners regarding product strategy, value proposition, and project updates<ul><li>Collaborate closely with international markets to secure necessary approvals and share standard methodologies in global markets when applicable</li><li>Actively contribute to product ideation through customer, merchant/partner, and internal feedback to uniquely problem-solve obstacles and produce winning solutions</li><li>Proactively anticipate risks/issues and ensure appropriate mitigation planning is in place to avoid compromising delivery</li><li>Improve processes, develop toolkits/resources, and reengineer activities across the team to help increase agility and speed to market</li><li>Supervise ongoing performance of products live in market and provide thought leadership on post-mortems to optimize future launches&nbsp; &nbsp;</li></ul>Minimum Qualifications:<ul><li>Outstanding interpersonal, communication, and negotiation skills with the ability to influence partners across a wide variety of functions</li><li>Strong agency, can handle ambiguity in a fast-moving organization, and thrives on a high level of autonomy and responsibility</li><li>Ability to drive results against timelines, prioritize, and execute flawlessly</li><li>Demonstrated strategic, critical, and creative thinking to problem-solve obstacles and develop winning solutions</li><li>Outstanding program management skills to lead end-to-end partnerships across several key verticals simultaneously – product development, engineering &amp; technology, marketing, operational excellence, servicing, legal, compliance, information security, etc.</li><li>Self-starter that can excel in a dynamic environment by driving decision-making, working well under pressure, and adapting to frequent change</li><li>Excellent relationship-building with partners and across internal stakeholders</li><li>Proven track record in crafting and storytelling via PowerPoint presentations</li><li>Possess intellectual curiosity about the evolving digital, mobile, and alternatives payments space and innovative membership experiences</li></ul>Preferred Qualifications:<ul><li>Prior experience in articulating product functionality and demonstrating technical acumen a plus</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About the Internal Audit Group at American ExpressOur Internal Audit Group (IAG) is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the IAG. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:We are seeking a Senior Audit Manager who is passionate about Capital Planning and Treasury.Key Responsibilities include:<ul><li>Execute the internal audit process, including all requirements for audit planning, execution, and reporting for the Capital Planning portfolio of audits in accordance with supervisory expectations and the firm's policies and procedures</li><li>Validate management’s corrective actions to address audit findings and regulatory gaps.</li><li>Execute continuous business monitoring with an external perspective and an enterprise mindset</li><li>Update the Internal Audit coverage strategy to effectively assess the Company’s Capital Planning function (and supporting Second Line functions)</li><li>Remain current on US regulatory requirements specific to Capital Planning, including SR 15-19, Regulation Q, Regulation Y, the Enhanced Prudential Standards (Regulation YY), SR 12-7, among others</li><li>Collaborate with audit teams to understand the data behind key processes, risk and controls to develop analytic control tests and analyze and interpret their results</li><li>Effectively coach, teach, mentor and develop junior colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, and audit methodology&nbsp;</li></ul><h4>Minimum Qualifications:</h4><ul><li>5+ years of relevant experience in capital planning experience [across any of first, second or third lines of defense] within the financial Services Industry, at a Category I, II or III banking institution&nbsp;</li><li>BA, BS, or equivalent degree in accounting or finance related field&nbsp;</li><li>Subject matter expertise of CCAR and US regulatory requirements including SR 15-19, Regulation Q, Regulation Y, the Enhanced Prudential Standards (Regulation YY), SR 12-7, among others</li><li>Knowledge and experience in the application of control theory and professional auditing practices including the audit lifecycle</li><li>Ability to break-down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate results and control recommendations with transparency and integrity</li><li>Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues and solutions to close gaps.</li><li>Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities</li></ul><h4>Preferred Qualifications:</h4><ul><li>CFA, CPA, CIA, CRMA certifications&nbsp;</li><li>Knowledge of other Treasury risk areas (e.g. ALM, liquidity risk)&nbsp;</li><li>Experience with using data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards</li><li>Experience with technology control testing including interface inputs, reports, application security, business continuity and third parties</li><li>Experience interacting with U.S. regulatory examiners</li></ul>Non-considerations for sponsorship:&nbsp;Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Audit Manager - Capital Planning

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.OverviewThe Global Government Affairs group within the General Counsel’s Organization seeks a Director, U.S. Regulatory Relations (USRR) – Governance, Operations and Analytics (GOA).&nbsp; As the principal intermediary between the company and the supervisory personnel of its federal banking regulators, USRR plays a critical strategic role in driving a cohesive approach to supervision, including by identifying focus areas of the regulators across engagements and preparing senior executives and the boards of both American Express (AXP) and American Express National Bank (AENB) for interactions with agency personnel. &nbsp;USRR partners closely with the Regulatory Exam Lifecycle Management (RELM) team within Global Risk and Compliance to deliver on this promise.The successful candidate will report to the VP, Governance, Operations and Analytics and will play a key role in the newly created GOA team with responsibility to define and deliver enhanced processes, capabilities and resources to support regulatory engagements, including through use of automated solutions. The team collaborates closely with the broader USRR team and other key partners and stakeholders to drive enhanced connectivity, insights, and preparedness for regulatory interactions.Key Expectations and Responsibilities:<ul><li>Assist with defining and implementing&nbsp;best practices for regulatory interactions through innovation of practices and protocols.</li><li>Identify, plan and implement process improvement initiatives through workflow mapping, recommending solutions, and optimization of technology processes to deliver enhanced USRR outputs.</li><li>Develop and drive thematic analysis of regulatory interactions using automated solutions where possible.&nbsp;</li><li>Partner with the Technology teams to design and implement solutions to more efficiently connect the dots across regulatory interactions to better detect and drive awareness of emerging themes, focus areas, insights and potential sensitivities, and develop thematic analysis of regulatory interactions. </li><li>Facilitate change management activities to ensure smooth adoption of new processes and promote a culture of continuous improvement.&nbsp;</li><li>Develop automated solutions to support the reporting team with data analytics&nbsp;and visualization.</li><li>Assist in the design of new resources (dashboards, issue spotlights, etc.) to build broad internal awareness of regulatory focus areas and expectations.</li><li>Own support for certain regulatory engagements requiring project management capabilities such as (but not limited) assisting in the preparation of Technology / Operational Incident Notification to the US federal regulators.</li><li>Partner with the Regulatory Engagement Lifecycle Management team in the development of training and education to support preparedness for regulatory interactions.</li><li>Maintain governance of USRR policies and procedures, uplift the regulatory calendar management process and various other functions. </li><li>Through appropriate external engagement, maintain awareness of regulator expectations and best practices for regulatory engagements</li><li>Partner with Control Management to drive the risk and control mapping exercise for USRR. </li><li>Partner with Technology teams on the maintenance and governance of the Central Application for all the US federal regulator portals ensuring adherence to technical standards.</li></ul>Preferred Skills and Experience:<ul><li>5+ years of relevant experience, including leading operations in support of regulatory supervision, preferably at a large U.S. bank</li><li>Experience with process automation / improvement tools and technologies, and an ability to drive the development and maintenance of new solutions for USRR in partnership with Technology colleagues.</li><li>Strong organization and project management skills with the ability to manage multiple priorities with resilience, commitment and accountability.</li><li>Strong interpersonal skills and communication skills (written/oral) with proven ability to influence and negotiate with colleagues/partners, to deliver desired outcomes without direct authority.</li><li>Analytical and problem-solving skills to define and strategize areas of opportunity.</li><li>Experience developing clear, concise and visually effective information resources, such as presentation or briefing materials for senior leaders</li><li>Ability to work well under pressure and in a fast-paced environment, operating with a sense of urgency as needed</li><li>Bachelor's degree required; relevant advanced degree preferred</li><li>Experience in Tableau, SharePoint, Visio and Microsoft Office Suit preferred.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Director U.S. Regulatory Relations (USRR) Governance Operations and Analytics

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Our Clinical Supply Operations is responsible for the supply of drug product administered to patients in clinical studies worldwide. In Global Product Development and Supply the team works closely with our partners to deliver quality products safely, efficiently and on time while operationalizing the innovative technologies that will deliver the transformative medicines of tomorrow. As a member of our team, you will get the chance to play a pivotal role to positively impact patients’ lives while developing professionally to achieve your own career goals.Position SummaryProvides scheduling guidance and technical expertise in creation of work orders, reports, metrics, and workflows relating to the Computerized Maintenance Management System (CMMS) within the New Brunswick, NJ Clinical Manufacturing Facilities.&nbsp;Supports CSO Safety Committee as Facilities &amp; Engineering Support team member.&nbsp; Processes and inputs safety evaluations and inspections forms. Manages monthly and yearly budget activities for CSO study supplies budget and provides other relevant CSO business operations support. Key Responsibilities GMP Facilities &amp; Maintenance: <ul><li>Functional understanding and application of all CMMS modules including Assets, Work order, PM, Job Plan and Data sheets.</li><li>Assisting customers in the completion of data forms and entering new equipment information into the CMMS.</li><li>Assisting in the administration of the CMMS work orders, including generating schedules, preventive &nbsp;&nbsp;&nbsp;maintenance work orders and on demand work orders utilizing the CMMS.</li><li>Using CMMS and Excel spreadsheets for planning, scheduling and reporting of all maintenance activities including monthly work assignments, activity completions and metrics.</li><li>Compiling and analyzing reporting data to assure the timely monthly completion of all scheduled calibration work assignments.</li><li>Providing management with information regarding work order status such as past due / current open work orders and monthly metrics.</li><li>Reviewing Work Orders for completion and entering status into the CMMS.</li><li>Responsible for ongoing contact with internal customers for work order questions, issues, scheduling and asset</li><li>information.</li><li>Maintaining technical department files; support Records Management Archiving of Documents (for Iron Mountain /3rd Party) and associated documentation.</li><li>Generating process set-up and campaign support work orders based on Process Flow Diagrams (PFDs)</li><li>Linking calibration certificates and vendor reports to Maximo Work Orders via Vault/BMS Docs</li></ul>Business Operations:<ul><li>Works with CSO Supply Planning &amp; Business Operations team to collate yearly budget projection for all outsourced manufacturing and packaging &amp; labeling project work for the year.&nbsp; Updates relevant budget planning and tracking tools.</li><li>Monthly, track spend and modify as needed based on the monthly accruals.&nbsp; Complete RA coding (project coding) in SAP against all CSO monthly spend.&nbsp; Collaborate with CSO project managers quarterly and/or as needed for updates on project activities for expected monthly invoicing, increase/decrease in projected spend, and potential delays.&nbsp; Updates relevant planning and tracking tools (e.g. Excel, Anaplan). Collaborates with Finance group, communicating any monthly variances, increase/decrease in approved budget spend.</li><li>Supports Ariba requisitioning of goods and services</li><li>Supports ad-hoc metrics and reports from SAP and CMMS and related compliance &amp; business operations tasks as needed</li></ul> Qualifications &amp; Experience Knowledge, Skills, and Abilities:<ul><li>Working knowledge of current Good Manufacturing Practices (cGMP)</li><li>Proficient with MS Office applications</li><li>Knowledge of maintenance activities and familiarity with a CMMS (Computerized Maintenance Management System), preferably Maximo.</li><li>Knowledge of SAP Coding applications</li><li>Ability to prioritize and support multiple projects in a fast-paced environment</li><li>Ability to work independently and make independent decisions</li><li>Ability to work with minimal supervision</li><li>Strong written and verbal communication skills</li><li>Excellent analytical skills</li><li>Ability to work well with co-workers and outside contractors</li></ul>Education &amp; Experience:<ul><li>B.S. degree in life sciences preferred, or relevant pharmaceutical industry experience in lieu of degree</li><li>3-5 years relevant business operations and/or compliance operations support within pharmaceutical industry manufacturing</li><li>Experience utilizing a Computerized Maintenance Management System (CMMS / Maximo), SAP ERP, Ariba, SharePoint, Outlook, Microsoft Office tools, Anaplan or other relevant business planning or budget planning software preferred</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

49 Procurement / Operations Jobs in Summit, NJ, USA