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<ul><li>MTMX Compensation range is $55,000-$65,000/year + 10% bonus potential.<ul><li>The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.</li></ul></li></ul>As a Manager of Team Member Experience, you will create an exceptional experience for our Team Members throughout their life cycle with Cooper’s Hawk.&nbsp; You will impact how we attract, connect, engage, and retain them, by promoting and living our company values and thereby supporting the growth of our business. This position oversees key responsibilities related to the Team Member experience, broken down into the following categories: hiring, training, onboarding/offboarding, celebration/recognition, engagement, talent management, shift, and human resources.&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off&nbsp;</li><li>Milestones Recognition Program</li><li>Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You’ll Do&nbsp;<ul><li>Hire <ul><li>Develop staffing plans for each quarter and provide insight into potential shortfalls</li><li>Partner with Talent Acquisition to ensure that Team Member sourcing strategies are in place (i.e., ads, hiring fairs, referral bonuses)</li><li>Ensure that the applicant tracking system and hiring inboxes are maintained and organized daily</li><li>Ensure all open shifts/positions are posted internally and existing Team Members have the opportunity to apply/request&nbsp;</li></ul></li></ul><ul><li>Train <ul><li>Work closely with Lead Restaurant Trainers, On-the-Job Trainers, and New Restaurant Opening Trainers to ensure comprehensive understanding of CH standards and that all training programs are being executed as prescribed</li><li>Collaborate with fellow managers to identify where standards are and are not being satisfied; develop plan to train/retrain as needed</li><li>Ensure appropriate inventory and ordering of hourly training materials and uniforms</li><li>Administer hourly Team Member training qualifications and communicate progress to department manager along with suggestions for additional training if needed</li><li>Conduct 30, 60, 90 day check-ins with hourly trainees to gauge progress and partner with department manager on feedback</li><li>Communicate any training feedback, opportunities, or obstacles to the Lead Restaurant Trainer and appropriate department manager</li><li>Participate in hourly Team Member orientations&nbsp;</li></ul></li></ul><ul><li>Onboard/Offboard <ul><li>Ensure a positive onboarding experience for our new hires through organization, preparation, and communication</li><li>Ensure timely processing of all phases of onboarding and offboarding including Team Member hires, transfers, and terminations</li><li>Check in with Team Members upon departure to get feedback about their experience&nbsp;</li></ul></li></ul><ul><li>Celebrate &amp; Recognize <ul><li>Promote a culture of fun and celebration</li><li>Ensure Team Member celebrations take place (i.e., tenure, anniversaries, birthdays, life events, holiday party, Wine Club goal achievement)</li><li>Oversee Team Member charity events including gathering Team Member feedback regarding event selection, organizing participants, and coordinating arrangements</li></ul></li><li>Engagement <ul><li>Oversee the creation of monthly boards that include tasting notes, Chef Recs, new products, and Wine Club events</li><li>Coordinate and support Team Lunches, Focus Groups, and Community Survey</li><li>Review engagement feedback and partner with GM to develop a plan for engagement and retention</li><li>Conduct Stay Interviews as needed to strengthen Team Member retention and engagement; analyze feedback and trends to share insights with GM and AD</li><li>Support Diversity, Equity and Inclusion Initiatives in the restaurant</li><li>Advocate for the business and Team Members to better the Team Member Experience&nbsp;</li></ul></li></ul><ul><li>Manage Talent <ul><li>Oversee cross training programs throughout the restaurant</li><li>Track and analyze time in position for all departments and help department managers identify opportunities to grow and develop existing Team Members</li><li>Partner with department managers to identify talent for hourly supervisor program</li><li>Partner with department managers to identify talent for LRTs, OJTs, and NROTs</li><li>Partner with department managers to build an hourly Team Member pipeline to management&nbsp;&nbsp;</li></ul></li></ul><ul><li>Shift <ul><li>Attend front-of-house, kitchen, and manager Community meetings</li><li>Attend weekly manager meeting and bring a list of the Team Members that have recently onboarded and offboarded for awareness, insight, and discussion</li><li>Observe new Team Members on shift to assess preparedness for role and work with department managers to identify additional training needs to support success</li><li>Interact with Guests and Team Members in the dining room, Tasting Room, bar, and host stand to gauge satisfaction and stay involved with Team Members' day-to-day&nbsp;</li></ul></li></ul><ul><li>Human Resources <ul><li>Provide direction to Team Members for Paylocity functions, including setting up direct deposit, updating personal information, and submitting time-off requests</li><li>Ensure hourly Team Member files are kept updated and organized</li><li>Oversee hourly certification status and communicate needs for management follow up</li><li>Stay up to date on benefits offered to hourly Team Members&nbsp;</li><li>Track benefit utilization and support Team Members in leveraging benefits, such as health insurance, Wellness Discount, and Employee Assistance Program (EAP)&nbsp;</li><li>Ensure that annual benefits open enrollment is clearly communicated and promoted to all hourly Team Members</li><li>Partner with department managers and Human Resources to coordinate leave-of-absence (LOA) and return-to-work (RTW); work with department managers to stay connected with Team Members while they are on leave and support their transition as they return to work</li><li>Ensure the handbook/PCI signoff process is well communicated, and participation is 100%</li><li>Ensure that hourly Team Member breaks are being managed to compliance</li><li>Ensure that hourly Team Member primary positions are maintained in HR/IT systems</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook&nbsp;</li></ul></li></ul>What You’ll Need&nbsp;&nbsp;<ul><li>Must represent Cooper's Hawk Values&nbsp;</li><li>Must be at least 21 years of age&nbsp;</li><li>Must have experience as a New Restaurant Opening Trainer, Lead Restaurant Trainer, or in management at Cooper's Hawk Winery &amp; Restaurants or have previous management experience with another restaurant concept</li><li>Must have a passion for hospitality</li><li>Has knowledge of operations in the tasting room, front of house, and kitchen to understand the Team Member experience in each part of the restaurant&nbsp;</li><li>Is able to communicate clearly and effectively with strong interpersonal and leadership skills</li><li>Has the ability to multi-task and work effectively in a fast-paced environment</li><li>Maintains basic knowledge of first aid and handling emergencies</li><li>Has the ability to work flexible shifts and schedules, inclusive of weekends and some holidays</li><li>Has the ability to perform essential functions to company standards with reasonable accommodation</li><li>Must be able to read, write, and understand English</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li></ul>&nbsp;Please visit the benefits section in our Cooper’s Hawk career site for more detailed benefits information. &nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

Cooper's Hawk Winery and Restaurants


    Manager of Team Member Experience
  

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Pay:$16.00 - $22.00 per hourTexas Roadhouse is looking for a Restaurant Shift Lead who has strong communication and leadership skills to assist the management team.As a Restaurant Shift Lead your responsibilities would include (responsibilities would vary depending on Front of House or Back of House):<ul><li>Helping to maintain projected costs and labor during scheduled shifts</li><li>“Hands on” supervision of the restaurant. This includes but is not limited to, occasional temporary non-scheduled assistance with serving, hosting, cooking, and other duties</li><li>Hosting promotions (incentives) and Alley Rallies</li><li>Helping make sure staff is following established recipes and procedures</li><li>Helping enforce applicable liquor laws and Responsible Alcohol Service guidelines</li><li>Helping to control the guest flow and monitoring ticket times</li><li>In conjunction with all management, enforcing compliance with all employment policies in areas of responsibility</li><li>Coaching employees to maintain consistency in food and service to increase sales</li><li>100% table visits (if applicable)</li><li>Understanding, managing, and practicing safe food handling procedures</li><li>Maintaining culture and core values: passion, partnership, integrity, and fun with purpose</li><li>Working during peak business hours to set the pace in Front or Back of House</li><li>Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff</li></ul>If you think you would be a legendary Restaurant Shift Lead, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement up to $5,250 annually</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Texas Roadhouse

Restaurant Shift Lead

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Pay:$16.00 - $22.00 per hourTexas Roadhouse is looking for an Administrative Assistant who is an effective communicator and will assist the management team with the proper flow of all office administrative duties.As an Administrative Assistant your responsibilities would include:<ul><li>Entering invoices</li><li>Understanding and adhering to cash handling procedures</li><li>Verifying clock-in/out times as well as tips claimed</li><li>Assisting with communication to our vendors</li><li>Keeping personnel files in compliance with Texas Roadhouse policies</li><li>Answering phones, emails, and faxes as needed</li></ul>If you think you would be a legendary Administrative Assistant, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company, bringing Legendary Food and Legendary Service to our local communities. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly! In addition, we offer a comprehensive total rewards package after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement</li><li>Paid Vacation Time</li><li>Short-Term Disability</li><li>Life, Accident and Critical Illness Insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Restaurant Admin

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a Restaurant Manager to oversee both Front of House and Back of House operations and be responsible for making sure that Legendary Food and Legendary Service are adhered to at all times. If you are an experienced Restaurant Manager with a passion for guests and working in a kitchen, apply today!As a Restaurant Manager, your responsibilities would include:<ul><li>Manage hourly employees, including conducting performance evaluations, coaching and discipline</li><li>Reviewing applications, interviewing, and hiring or making recommendation to hire hourly employees</li><li>Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant</li><li>Driving sales, steps of service, and guest satisfaction</li><li>Providing, directing, and scheduling Front of House and Back of House training</li><li>Supervise and oversee the production and preparation of food in a manner consistent with established recipes and procedures</li><li>Conducting formal line Taste &amp; Temps</li><li>Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are maintained at all times</li><li>Manage food, supplies, and liquor costs by conducting weekly inventory</li><li>Understanding, managing, and practicing safe food handling procedures</li><li>Creating a safe, fun, and clean work environment for the staff in a manner consistent with our core values and operational goals</li></ul>At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave</li><li>Adoption Assistance</li><li>Short-Term and Long-Term Disability</li><li>Life, Accident and Critical Illness Insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>401(k) Retirement Plan</li><li>Flexible Spending Accounts</li><li>Tuition Reimbursements up to $5,250 per year</li><li>Monthly Profit-Sharing Program</li><li>Quarterly Restricted Stock Units Program</li><li>Many opportunities to support your community</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Restaurant Manager

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a Restaurant Shift Lead who has strong communication and leadership skills to assist the management team.As a Restaurant Shift Lead your responsibilities would include (responsibilities would vary depending on Front of House or Back of House):<ul><li>Helping to maintain projected costs and labor during scheduled shifts</li><li>“Hands on” supervision of the restaurant. This includes but is not limited to, occasional temporary non-scheduled assistance with serving, hosting, cooking, and other duties</li><li>Hosting promotions (incentives) and Alley Rallies</li><li>Helping make sure staff is following established recipes and procedures</li><li>Helping enforce applicable liquor laws and Responsible Alcohol Service guidelines</li><li>Helping to control the guest flow and monitoring ticket times</li><li>In conjunction with all management, enforcing compliance with all employment policies in areas of responsibility</li><li>Coaching employees to maintain consistency in food and service to increase sales</li><li>100% table visits (if applicable)</li><li>Understanding, managing, and practicing safe food handling procedures</li><li>Maintaining culture and core values: passion, partnership, integrity, and fun with purpose</li><li>Working during peak business hours to set the pace in Front or Back of House</li><li>Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff</li></ul>If you think you would be a legendary Restaurant Shift Lead, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement up to $5,250 annually</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

As a member of the Cooper’s Hawk team, the Service Assistant plays an integral role in executing a positive experience for each Guest.&nbsp; They are the point person for all the work involved in staging the dining area, while also ensuring our Guests have what they need for a memorable dining experience.&nbsp;Pay Range:&nbsp; $15 - $17.50 per hour.&nbsp; Pay offered determined by skills, qualifications and experience.What You’ll Get<ul><li>Incredible Discounts: <ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care&nbsp;</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Pay Access before Pay Day&nbsp;</li><li>Flexible Schedules&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program&nbsp;</li><li>Wine and Culinary Education&nbsp;</li><li>Career Growth&nbsp;Flight Plan</li><li>Milestones Recognition Program</li></ul>Please visit the benefits section in our Cooper's Hawk career site for more detailed benefits information.What You’ll Do&nbsp;&nbsp;<ul><li>Greet all Guests with hospitality and friendliness &nbsp;</li><li>Actively communicate with all departments within the restaurant to ensure a memorable guest experience&nbsp;&nbsp;</li><li>Adhere to all Cooper’s Hawk service standards and food handling procedures&nbsp;</li><li>Pick up and deliver food orders to the table as assigned, as well for carry-out orders&nbsp;</li><li>Engage with Guests, fulfilling requests and answering questions about food, wine, and facilities in a friendly, helpful manner&nbsp;</li><li>Maintain knowledge of Cooper’s Hawk menu&nbsp;</li><li>Ensure dishes are stocked and available for table service and table silverware is ready for service&nbsp;</li><li>Maintain a safe, clean, organized, and stocked work area&nbsp;&nbsp;</li><li>Maintain professional relationships and communicate clearly with all Guests, Managers and Team Members&nbsp;</li><li>Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines&nbsp;&nbsp;</li><li>Perform other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;&nbsp;<ul><li>Must represent Cooper’s Hawk Values&nbsp;</li><li>Must be at least 18 years of age&nbsp;</li><li>An individual who thrives in a team-based environment&nbsp;</li><li>Has a passion for guest service and hospitality-focused&nbsp;</li><li>Must be able to read, write and understand English&nbsp;</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li><li>Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment&nbsp;</li><li>Ability to lift and carry up to 40 lbs.&nbsp;</li><li>Ability to stand and walk up to 10 hours per shift&nbsp;</li><li>Ability to perform essential functions to Cooper’s Hawk standards with reasonable accommodation&nbsp;</li></ul>Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Service Assistant
  

The Cooper’s Hawk Server ensures a positive and memorable Guest experience through efficient and friendly team-based service, while educating our guests on Cooper’s Hawk menu items, wines and our Wine Club.&nbsp;&nbsp;&nbsp;The Server helps grow our Wine Club community by educating our guests on the program and inviting them to join.Compensation: $9.00 / hour plus tipsWhat You’ll Get<ul><li>Incredible Discounts: <ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care&nbsp;</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Pay Access before Pay Day&nbsp;</li><li>Flexible Schedules&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program&nbsp;&nbsp;</li><li>Wine and Culinary Education&nbsp;</li><li>Career Growth&nbsp;Flight Plan</li><li>Milestones Recognition Program</li></ul>Please visit the benefits section in our Cooper's Hawk career site for more detailed benefits information.What You’ll Do&nbsp;<ul><li>Greet all guests with hospitality; engage and answer questions about food, wine, and facilities in a friendly, helpful manner&nbsp;</li><li>Maintain full knowledge of Cooper’s Hawk food, drink, wine menus and steps of service&nbsp;</li><li>Actively educate Guests on the Cooper’s Hawk Wine Club and its offerings and rewards and&nbsp; invite them to participate in the Club with the goal of expanding our membership base.</li><li>Actively communicate with Bartenders, Hosts and Food Runners to ensure we are delivering a memorable Guest experience&nbsp;</li><li>Maintain an awareness of, and have a basic understanding of, the Host and Service Assistant positions and support when needed &nbsp;</li><li>Pick up and deliver food orders to the table in a timely manner&nbsp;</li><li>Serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines&nbsp;</li><li>Maintain awareness and basic knowledge of Tasting Room functions and retail products as well as how tastings are conducted, their cost, and the wines featured on the current monthly tasting&nbsp;</li><li>Maintain a safe, sanitary, organized, and stocked work area &nbsp;</li><li>Handle cash and utilize the MICROS system according to company standards&nbsp;</li><li>Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing&nbsp;</li><li>Perform other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;<ul><li>Must represent Cooper’s Hawk Values&nbsp;</li><li>Must be at least 21 years of age&nbsp;</li><li>A minimum of 6 months of server experience required&nbsp;</li><li>Experience in a full-service, upscale casual restaurant or an equivalent service environment preferred&nbsp;</li><li>Must be comfortable actively educating our guests on the Wine Club membership program and inviting them to join.</li><li>A hospitality-focused individual with a passion &amp; knowledge for guest service, food and wine&nbsp;</li><li>An individual who thrives in a team-based environment&nbsp;</li><li>Experience using Micros or similar POS systems&nbsp;</li><li>Must be able to read, write and understand English&nbsp;</li><li>Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment&nbsp;</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;&nbsp;</li><li>Ability to stand and walk up to 10 hours per shift&nbsp;</li><li>Ability to lift and carry up to 40 pounds&nbsp;</li><li>Ability to perform essential functions to Cooper’s Hawk standards and with reasonable accommodation&nbsp;&nbsp;</li></ul>Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. &nbsp;&nbsp;&nbsp;&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Server
  

The Cooper’s Hawk Prep Cook plays an integral role in the creation and execution of our menu items, by preparing a variety of cold and hot food items and ensuring consistency in each of our dishes.&nbsp;Pay Range: $15 - $21 per hour.&nbsp; Pay offered is determined on skills, qualifications and experience.What You’ll Get<ul><li>Incredible Discounts:<ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care&nbsp;</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Pay Access before Pay Day&nbsp;</li><li>Flexible Schedules&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program&nbsp;</li><li>Wine and Culinary Education&nbsp;</li><li>Career Growth&nbsp;Flight Plan</li><li>Milestones Recognition Program</li></ul>Please visit the benefits section in our Cooper's Hawk career site for more detailed benefits information.What You’ll Do&nbsp;<ul><li>Maintain Cooper’s Hawk quality standards by preparing assigned recipes to specification&nbsp;</li><li>May perform the following kitchen functions:&nbsp;&nbsp;<ul><li>Wash, peel, slice, and mix vegetables, fruits or other ingredients for salads, cold plates, and garnishes&nbsp;</li><li>Prepare hot and cold sauces&nbsp;&nbsp;</li><li>Carve and slice meats and cheese&nbsp;&nbsp;</li><li>Portion food for service&nbsp;</li></ul></li><li>Measure and mixes ingredients to make salad dressings, and cold desserts&nbsp;</li><li>Set up station according to established specifications&nbsp;</li><li>Maintain kitchen equipment in “like new” condition&nbsp;</li><li>Maintain a safe, clean, organized and stocked work area&nbsp;</li><li>Adhere to all kitchen systems and standards; including completion of 10-minute cleaning procedures&nbsp;</li><li>Maintain professional relationships and clear communications with all Managers and Team Members&nbsp;</li><li>Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines&nbsp;&nbsp;</li><li>Perform other duties as assigned&nbsp;&nbsp;</li></ul>What You’ll Need&nbsp;<ul><li>Must represent Cooper’s Hawk Values&nbsp;</li><li>Must be at least 18 years of age&nbsp;</li><li>Previous prep or line cook experience preferred&nbsp;&nbsp;</li><li>An individual who thrives in a team-based environment&nbsp;</li><li>Basic knowledge of professional cooking and experience with basic knife skills with use of cut glove</li><li>Knowledge of safety, sanitation, and food handling procedures&nbsp;</li><li>Ability to follow recipes and instructions&nbsp;</li><li>Ability to communicate clearly with Guests, Managers and Team Members&nbsp;</li><li>Must be able to read, write and understand English&nbsp;</li><li>Ability to multi-task in a fast-paced environment&nbsp;</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li><li>Ability to lift and carry up to 50 lbs.&nbsp;</li><li>Ability to stand and walk up to 10 hours per shift&nbsp;</li><li>Ability to exert fast-paced mobility for periods of up to 6 hours in length&nbsp;</li><li>Ability to work within the following conditions: wet floors, temperature extremes, and loud noise&nbsp;</li><li>Ability to perform essential functions to Cooper’s Hawk standards with reasonable accommodation &nbsp;&nbsp;&nbsp;&nbsp;</li></ul>Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.&nbsp;Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp;&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Prep Cook
  

The Cooper’s Hawk Host provides the initial greeting to our Guests by assisting with reservations, seating, and escorting Guests to their table. Excellent communication among the Host team is essential to ensure a positive experience for our Cooper’s Hawk Guests.&nbsp;&nbsp;Pay Range: $15 - 18 per hour.&nbsp; Pay offered determined by skills, qualifications and experience.What You’ll Get<ul><li>Incredible Discounts:<ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care&nbsp;</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Pay Access before Pay Day&nbsp;</li><li>Flexible Schedules&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Wine and Culinary Education&nbsp;</li><li>Career Growth&nbsp;Flight Plan</li><li>Milestones Recognition Program</li></ul>Please visit the benefits section in our Cooper's Hawk career site for more detailed benefits information.What You’ll Do&nbsp;&nbsp;<ul><li>Greet all Guests with hospitality and friendliness.&nbsp;&nbsp;</li><li>Execute professional and informed phone skills when answering guest phone calls/inquiries&nbsp;&nbsp;</li><li>Engage with Guests and answer questions about food, wine, and facilities in a friendly, helpful manner; educate Guest on Barrel Reserve wine while escorting to the table&nbsp;</li><li>Supervise the operation of the dining room during meal service periods, adjusting guest seating flow to ensure great execution and maximize traffic&nbsp;&nbsp;</li><li>Manage special seating requests of guests consistent with table availability&nbsp;</li><li>Assists with the duties of Servers and Service Assistants as needed to maintain service effectiveness and efficiency&nbsp;</li><li>Complete necessary side work during non-busy hours&nbsp;</li><li>Maintain professional relationships and actively communicate with all Managers and Team Members to ensure an exceptional guest experience&nbsp;</li><li>Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines&nbsp;&nbsp;</li><li>Maintain a professional image at all times by adhering to all appearance and behavior guidelines in the employee handbook&nbsp;</li><li>Perform other duties as assigned&nbsp;</li></ul>&nbsp;What You’ll Need&nbsp;<ul><li>Must represent Cooper’s Hawk Values&nbsp;</li><li>Must be at least 18 years of age&nbsp;</li><li>An individual that thrives in a team-based environment&nbsp;</li><li>Has a passion for guest service and hospitality-focused&nbsp;</li><li>Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment&nbsp;</li><li>Ability to lift and carry up to 40 lbs.&nbsp;</li><li>Ability to stand and walk up to 10 hours per shift&nbsp;</li><li>Ability to exert fast-paced mobility for periods of up to 6 hours in length&nbsp;</li><li>Ability to perform essential functions to Cooper’s Hawk standards with reasonable accommodation&nbsp;</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;&nbsp;</li><li>Must be able to read, write and understand English</li></ul>Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Host
  

The Cooper’s Hawk Dishwasher is critical to the success of the company and plays an integral role in ensuring a positive experience for each restaurant Guest. The Dishwasher ensures items are properly cleaned and stored, the dish machine is well maintained, and the dish area is kept sanitary, clean, and organized.&nbsp;&nbsp;&nbsp;Pay Range:&nbsp; $15 - $19 per hour.&nbsp; Pay offered is determined by skills, qualifications and experienceWhat You’ll Get<ul><li>Incredible Discounts: <ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care&nbsp;</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Pay Access before Pay Day&nbsp;</li><li>Flexible Schedules&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program&nbsp;</li><li>Wine and Culinary Education&nbsp;</li><li>Career Growth&nbsp;Flight Plan</li><li>Milestones Recognition Program</li></ul>Please visit the benefits section in our Cooper's Hawk career site for more detailed benefits information.What You’ll Do&nbsp;&nbsp;<ul><li>Assist operational excellence by cleaning and restocking all plates, dishes, utensils, glasses, silverware, pots, pans in the restaurant&nbsp;</li><li>Clean and maintain the dishwasher as directed&nbsp;</li><li>Sweep and mop the kitchen floors as needed or as directed&nbsp;</li><li>Assist in maintaining a clean and safe back dock by cleaning it as required&nbsp;</li><li>Ensure a clean work environment by breaking down and removing all garbage and boxes to the dumpster or designated area&nbsp;</li><li>Assist in receiving products when requested&nbsp;</li><li>Adhere to all kitchen systems and standards&nbsp;</li><li>Maintain a safe, clean, organized and stocked work area&nbsp;</li><li>Maintain professional relationships and clear communications with all Managers and Team Members&nbsp;</li><li>Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines&nbsp;&nbsp;</li><li>Perform other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;<ul><li>Must represent Cooper’s Hawk Values&nbsp;</li><li>Must be at least 18 years of age&nbsp;</li><li>Experience working in a restaurant; high-volume, full-service restaurant experience preferred&nbsp;</li><li>An individual who thrives in a team-based environment&nbsp;</li><li>Has a passion for guest service and hospitality-focused&nbsp;</li><li>Must be able to read, write and understand English&nbsp;</li><li>Ability to communicate clearly with Guests, Managers and Team Members&nbsp;&nbsp;</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;&nbsp;</li><li>Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment&nbsp;</li><li>Ability to lift and carry up to 50 lbs.&nbsp;</li><li>Ability to stand and walk up to 10 hours per shift&nbsp;</li><li>Ability to exert fast-paced mobility for periods of up to 6 hours in length&nbsp;</li><li>Ability to work within the following conditions: wet floors, temperature extremes, and loud noise&nbsp;</li><li>Ability to perform essential functions to Cooper’s Hawk standards with reasonable accommodation&nbsp;</li></ul>Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp; &nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.&nbsp;&nbsp;&nbsp; About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

62 Hospitality / Food Services Jobs in Algonquin, IL, USA